ChiroTouch - 2025 Pricing, Features, Reviews & Alternatives

Reviewers appreciate ChiroTouch's Patient Records Management capabilities for their ease of use and organization. They report that the system allows for quick access to patient records, bulk downloading of notes, and secure electronic storage. Users find it easy to manage patient cases and financial information, though some mention difficulties with deleting records and the transition to the cloud. They also value the ability to categorize and color-code records, although some find the document section cumbersome and the ledgers needing improvement. Of the 56 ChiroTouch users who gave detailed accounts of their use of Patient Records Management, 100% rated this feature as important or highly important.

Reviewers indicate that ChiroTouch's HIPAA Compliant aspect is essential for ensuring patient data security and confidentiality. They feel reassured that the software meets federal regulations and protects private health information. Users appreciate not having to worry about compliance issues, and they find that the software makes maintaining HIPAA standards straightforward and reliable. They emphasize the importance of this compliance for patient trust and legal adherence. Of the 23 ChiroTouch users who gave detailed accounts of their use of HIPAA Compliant, 100% rated this feature as important or highly important.

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Highly relevant

“Ensures Patient data security, which is critical for compliance and piece of mind.”

Destiny Grace

Assistant

Highly relevant

“It is important that our patient's feel that their private health information is kept confidential and handled with integrity.”

KB

Kimberly Boyer

Doctor of Chiropractic

Users report that ChiroTouch's SOAP notes feature is valuable for maintaining clear and detailed patient records. They appreciate the customizable macros, electronic note-taking, and the ability to copy notes from previous visits. Reviewers find the system saves time and simplifies documentation, though some mention a learning curve and occasional lag. They also note that the integration with insurance claims and the ability to update notes quickly are beneficial for their practice. Of the 92 ChiroTouch users who gave detailed accounts of their use of SOAP notes, 98% rated this feature as important or highly important.

Reviewers find ChiroTouch's Appointment Management aspect helpful for organizing patient schedules. They appreciate the ease of adding, removing, and rescheduling appointments, as well as the text reminders for patients. Users report that the system allows for viewing daily, weekly, and monthly schedules, though some mention issues with the cloud version and the need for more customization options. They also value the ability to track missed appointments and manage multiple appointments efficiently. Of the 51 ChiroTouch users who gave detailed accounts of their use of Appointment Management, 96% rated this feature as important or highly important.

Reviewers highlight ChiroTouch's Claims Management capabilities for their effectiveness in tracking and processing claims. They appreciate the ability to manage multiple claims, automatic ERA allocation, and the ease of submitting claims electronically. Users find the system helpful for running reports on outstanding claims and maintaining cash flow, though some mention a steep learning curve and the need for better integration with cloud services. They also note occasional glitches and the importance of efficient claims management for their practice. Of the 41 ChiroTouch users who gave detailed accounts of their use of Claims Management, 88% rated this feature as important or highly important.

Users report that ChiroTouch's Billing & Invoicing aspect simplifies the creation of billing statements and tracking of charges. They appreciate the integration with patient records and the ease of preparing invoices for patients, lawyers, and insurance companies. Reviewers find the system user-friendly, though some mention issues with payment allocations, lack of customization for patient statements, and the need for more automation. They also value the ability to manage billing and care plans, despite some challenges with third-party integrations. Of the 38 ChiroTouch users who gave detailed accounts of their use of Billing & Invoicing, 84% rated this feature as important or highly important.