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DrChrono vs Doxy.me Comparison (2026)

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DrChrono

Doxy.me

Overview

DrChrono is a cloud-based healthcare platform that integrates electronic health records, practice management, and medical billing functionalities. The system offers customizable clinical notes, telehealth capabilities, and specialty-specific templates for medical practices of various sizes. DrChrono provides mobile accessibility through iOS apps, allowing healthcare providers to manage patient care from multiple devices.

Doxy.me is a cloud-based telemedicine solution designed to help healthcare professionals diagnose & treat patients via videoconference, audio communication, or text message. Features include virtual waiting room management, notifications, screen sharing, group calling, file transfer & image capture.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.9

493

230

133

Value for money

Ease of use

Features

Customer support

58%

would recommend this app

4.6

1.2K

847

307

Value for money

Ease of use

Features

Customer support

93%

would recommend this app

Pros

“The only reason we didn't switch to a better platform sooner was because my entire practice and systems were built around the software so switching and training on new software was such a huge undertaking (and they are aware of that and why they raise prices 10-15% each year for their customers).”

Andrew K.

Owner - Clinic Director

“It was free at first, and then transitioned to a paid model.”

Jeffrey F.

Owner

“Someday it might be a good software platform when it is fully developed. But as of today non of the actual financial numbers from provider production to billing can be trusted.”

Zachary P.

President

Pros

“I'm able to create a stable link for patient use, preview my camera/mic/sound, see when patients log in for session, and start session, all from one screen.”

Shea G.

Counselor

“Free version - allows me to continue to work with the most vulnerable of people, knowing it's secure, HIPAA compliant (although not a thing in the UK, it speaks to the security) and has been more reliable than the paid version of another well-known platform.”

Rosalyn Y.

Psychotherapist

“It would be helpful if there were an automated email of some sort sent to providers who use doxy when they're down, or expect to be down.”

Shea G.

Counselor

Cons

“They read like internal accounting ledgers rather than clear, patient-friendly statements, forcing staff to manually recreate statements each time a patient requests one.”

Charbel H.

Chiro

“Even when a patient is clearly on the schedule, reports often require extra, non-obvious steps to capture data correctly, making routine KPI tracking inefficient and error-prone.”

Charbel H.

Chiro

“Several major disappointments, but most recently Dr Chrono implemented a new policy that the EMR will not allow any staff, not even licensed staff, RN, LPN, etc, to send in a non-controlled prescription. ”

Todd L.

Owner

Cons

“The one thing I don’t like is there’s no way of setting up anything to block calls from coming through when using this and when a calls comes through it literally knocks the whole appointment down and kicks me out and I have to start all over.”

Heather W.

Owner

“When using the background feature I can only use the blur, as the other backgrounds do not integrate the background in a way that is not distracting.”

Michael S.

Administrator

“I guess I'll have to get the paid version so I can update the waiting room message, as it's several years outdated & I see NO way to update it with the FREE version???”

KIM Y.

Physician