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DrChrono vs Jane Comparison (2026)

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DrChrono

Jane

Overview

DrChrono is a cloud-based healthcare platform that integrates electronic health records, practice management, and medical billing functionalities. The system offers customizable clinical notes, telehealth capabilities, and specialty-specific templates for medical practices of various sizes. DrChrono provides mobile accessibility through iOS apps, allowing healthcare providers to manage patient care from multiple devices.

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.9

493

230

133

Value for money

Ease of use

Features

Customer support

58%

would recommend this app

4.8

538

456

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

Pros

“The only reason we didn't switch to a better platform sooner was because my entire practice and systems were built around the software so switching and training on new software was such a huge undertaking (and they are aware of that and why they raise prices 10-15% each year for their customers).”

Andrew K.

Owner - Clinic Director

“In 2012, as our clinical needs grew, we started using Care360 until 2019-2020, when its parent company, Quest Quanum, started to phase it out.”

Sayed H.

Physician

“Talk to your financial institutions to stop automatic payments to Crchrono.”

Sayed H.

Physician

Pros

“The user interface is clean and welcoming, the customer service team is responsive and supportive, and the platform brings our entire community's access to support into one centralized space.”

Danyelle K.

CEO

“There are empowering webinars, newsletters, and solution focused groups, all with the same objection of perfecting supportive patient care, good note keeping and smooth clinic operation.”

Angelika D.

Chiropractor

“Jane allows us to use one our mobile devices, answer patients quickly and efficiently and also is an all in one EMR.”

Mary O.

Chiropractor

Cons

“On-Boarding failed to generate simple forms we needed(neither a printable blank superbill encounter ticket, nor a blank clinical template form for pasting a note generated via an external ambient listening software).”

Sayed H.

Physician

“Resort to your legal resources, if Drchrono does not release you from the agreement and/or refund you the money you have paid to Drchrono without being able to use their products.”

Sayed H.

Physician

“They read like internal accounting ledgers rather than clear, patient-friendly statements, forcing staff to manually recreate statements each time a patient requests one.”

Charbel H.

Chiro

Cons

“Not related to this call but a separate issue making us upgrade our regular package into the more expensive package to then upcharge us further all because we wanted to add direct billing / e-claims for our patients and to be able to take on patients who were otherwise declining to book appointments because we didn’t direct bill.”

Neil T.

Co owner massage therapist

“If I’m using my iPad or phone to book an appointment that’s taken from the waitlist, I often tap on the wrong time slot and incorrectly book an appointment by 15 min.”

Ramona H.

Clinic coordinator

“The issue was just a software block that occurred when abandoning my sign up months ago then trying today to get my desired URL using the same information.”