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DrChrono vs NextGen Office Comparison (2026)

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DrChrono

NextGen Office

Overview

DrChrono is a cloud-based healthcare platform that integrates electronic health records, practice management, and medical billing functionalities. The system offers customizable clinical notes, telehealth capabilities, and specialty-specific templates for medical practices of various sizes. DrChrono provides mobile accessibility through iOS apps, allowing healthcare providers to manage patient care from multiple devices.

NextGen Enterprise PM is an innovative, award-winning enterprise practice management solution designed with exclusive functionality to help customers of all specialties and sizes streamline front and back office administration, improve efficiency and productivity, reduce A/R days, increase revenue.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

300

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.9

493

230

133

Value for money

Ease of use

Features

Customer support

58%

would recommend this app

4.0

1.2K

530

489

161

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

Pros

“The only reason we didn't switch to a better platform sooner was because my entire practice and systems were built around the software so switching and training on new software was such a huge undertaking (and they are aware of that and why they raise prices 10-15% each year for their customers).”

Andrew K.

Owner - Clinic Director

“It was free at first, and then transitioned to a paid model.”

Jeffrey F.

Owner

“Someday it might be a good software platform when it is fully developed. But as of today non of the actual financial numbers from provider production to billing can be trusted.”

Zachary P.

President

Pros

“Through NextGen Healthcare EHR, our organization is able to order medications, document patient charts, manage appointments, and process billing and coding for medical claims.”

Latasha F.

Medical Office Manager

“The ledger helps us track patient balances and be able to send patient statements.”

Chez G.

Billing and Credentialing Manager

“Maintaining electronic medical records and chart documentation”

Latasha F.

Medical Office Manager

Cons

“They read like internal accounting ledgers rather than clear, patient-friendly statements, forcing staff to manually recreate statements each time a patient requests one.”

Charbel H.

Chiro

“Even when a patient is clearly on the schedule, reports often require extra, non-obvious steps to capture data correctly, making routine KPI tracking inefficient and error-prone.”

Charbel H.

Chiro

“Several major disappointments, but most recently Dr Chrono implemented a new policy that the EMR will not allow any staff, not even licensed staff, RN, LPN, etc, to send in a non-controlled prescription. ”

Todd L.

Owner

Cons

“This limitation has resulted in a higher number of canceled appointments appearing within the system, which can impact scheduling reports and appointment tracking accuracy.”

Latasha F.

Medical Office Manager

“One of the least thing that I did not like was that it sometime duplicated the data and it was hard to merge patients.”

Diana T.

Clinical Office Manager

“We often find faxes delayed, but NGO support fails to provide any meaningful update during the questionable period. "”

Muhammad U.

Manager