Homecare Homebase vs CareSmartz360

AxisCare

WellSky Personal Care

AlayaCare

Alora Home Health

HHAeXchange

StoriiCare

Compare Homecare Homebase and CareSmartz360 based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Alora Home Health Software is a cloud-based solution that simplifies how you deliver and manage home health care.

WellSky Personal Care is an award-winning software for non-medical home care agencies, featuring AI-driven capabilities, easy-to-use scheduling, streamlined compliance, and real-time analytics to improve care quality and operational efficiency.

StoriiCare helps nursing homes, adult day care centers, and assisted living providers manage patient admissions, staff scheduling, communication, reporting, and more. Users can create custom care plans, track progress, and upload documents in a centralized repository for future reference.

Homecare Homebase is an integrated, cloud-based software for home-based care which supports scheduling, billing, documentation management, and more.

Activity Tracking

Alerts/Notifications

Appointment Management

Assessment Management

Audit Management

Automated Scheduling

Bereavement Management

Billing & Invoicing

Calendar Management

Care Plan Management

Charting

Claims Management

Client Management

Clock In/Out

Compliance Management

Credential Management

Customizable Forms

Customizable Reports

Document Management

Document Storage

Electronic Signature

Employee Management

EMR/EHR

Financial Reporting

Forms Management

HIPAA Compliant

Home Health Care Management

Insurance Management

Medication History

Medication Management

Mobile Access

Mobile Alerts

Monitoring

Multi-Location

Patient Database

Patient Intake

Patient Records Management

Payroll Management

Physician Portal

Quality Assurance

Real-Time Data

Real-Time Notifications

Records Management

Referral Management

Reminders

Reporting & Statistics

Scheduling

Task Management

Third-Party Integrations

Time Tracking by Client

Volunteer Management

Workflow Management

Homecare Homebase

Android

Web-based

Per Diem Physical Therapist

Back office assignment and management using this software has been chaotic and frankly necglectful. This software has prompted an incompetent and irresponsible relationship to patients.

Physical Therapy Assistant (PTA)

Why do I need to repeat my answer 3 different times. Coworkers hate it, patients hate it because I'm in their house twice as long, just documenting.

RN, case manager

A loss of money and you will work much more with no compensation. Additionally, my patients fall asleep during assessment and documentation, and I had to wake them 2 or 3 times during.

Director of Nursing

Missing features and poor feature quality. Time management suffers, efficiency and case load suffers.

The tablet is very difficult to work on , and whoever designed this program has no I repeat no healthcare experience.

Many of the reviews of this software are unavailable, perhaps due to reputation management. The only online reviews, on allnurses.com, are overwhelmingly negative.

server

Easy to clock in and out of work as well as view schedule. Good way to keep on top of job and communicate with team members.

RN Case Manager

Ease if use/user friendly. Information readily available and easy to find.

Director of Contracts and Licensing

We feel supported when needed and really appreciate the customer support re structure that is going on at this time.

Bereavement Coordinator 

This software has been essential to keeping track of when to contact family members and other loved ones.

Physical Therapist

For some reason you can only type in capital letters (which makes distinguishing between pt (patient) and PT (Physical Therapist) annoying.

Can be confusing to navigate on mobile device and still haven't figured out full its'capabilities yet.

Being able to use small device is kinda of nice.

Solution engineer 

Provides many benefits with integration. Integrated with Worldview for document scanning and fax tracking.

All of my coworkers at that company were great and care about the patients, but this software was a millstone around our neck.

Hospice and In Home Palliative Care Medical Director

It is quite simple and easy to use for Home Health agencies and Hospices. I approve orders in it and it takes me literally 3 clicks and steps.

I would imaging training costs are low. Tracking referrals is very easy.

Operations Manager

The only pro about this software is the customer service staff, who did what they could to help me when I needed them.

Homecare Homebase screenshot: Search for patients from the workflow referral screen

Homecare Homebase screenshot: Complete patient referral forms online

Homecare Homebase screenshot: View client summary screen with comprehensive assessment details

Homecare Homebase screenshot: Manage employee scheduling from the worker review screen

Homecare Homebase screenshot: Track and manage patient visits from the scheduling console

Homecare Homebase screenshot: Color-coding functionality helps users understand schedules at-a-glance

Large Enterprises

Mid Size Business

Small Business

AxisCare is a web-based scheduling and management solution with marketing and other functionalities that are designed specifically for Personal Care home care agencies

AlayaCare’s unique home care software offers a complete solution to manage the entire client lifecycle in a secure, integrated cloud-based system.

Developed specifically for Medicaid personal care, HHAeXchange is the leading technology platform for homecare agency management.

CareSmartz360 is an AI-powered, enterprise-ready home care platform trusted by 1,000+ agencies. Built for large, multi-location operations, it unifies EVV, scheduling, billing, payroll, and mobile apps with structured onboarding and real human support. 

Accounts Receivable

Activity Dashboard

Caregiver Management

Chat/Messaging

Client Portal

Collaboration Tools

Communication Management

Employee Portal

File Sharing

For Long Term Care

Generative AI

Invoice Management

Meal/Nutrition Management

Payment Processing

Point of Care System

Real-Time Reporting

Task Scheduling

Visit Verification

CareSmartz360

Linux

Windows

iPad

iPhone

Owner

Best part of utilizing CareSmartz is the customer service. Quick response time and good follow-up is critical for our company and our account specialist is fantastic.

President

This is by far the best home health care system I have used and compared with others which are available. Best for the value of money period.

It was user friendly,inexpensive, customer service was excellent, and training was excellent.

Office Manager

It is very user friendly and easy. It is very efficient for what work I have to do and I must say it is probably the best software I have used in a long time.

Office Assistant

Super helpful customer service that is always available when needed. Our representative always checks up on us to see if any questions or help is needed.

Vice President

We had used a previous software before and switching to CareSmartz was a breath of fresh air. Very user friendly and great customer service.

Executive Coordinator

When we have urgent questions on an evening or weekend (which happens almost weekly,) we have to wait until the next business day for a response, which is just unacceptable in this industry.

I like the caregiver application feature, lead management, the opportunity to add training and the EVV system. Also the opportunity to change and add menu functions.

Great how they are always adding features and trying to improve the software and seek out user feedback.

Director of Operations

We had excellent experience  on the software from all of our staff.

It is also incredibly difficult to get our staff signed in for the first time, and has taken a team of 3 people at times. This is not only time consuming, but frustrating for office and field staff.

This soft ware a user friendly with great customer support.

Amazing Support with Learning and Integration.

Agency Manager

All around it has been a pleasure working with the CareSmartz360 team.

The software is extremely user friendly for the administrator and the caregivers too. Also easy to integrate with Intuit Payroll Online making billing and payroll so much simpler.

Care Manager

The technical support team is very attentive and always ready to help. You get quick replies and they guide you on navigating the system in a very professional way.

Administrative Assistant

The only problem I have experienced with caresmartz is sometimes they have glitches and it won't allow caregivers to clock in/out, or change the days/times.

Homecare Homebase vs CareSmartz360 Comparison (2026)

Homecare Homebase

CareSmartz360

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives