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CareSmartz360 Logo

CareSmartz360

4.7
(132)

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Cloud-Based HIPAA-Compliant Software for Homecare Businesses

(3)

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CareSmartz360 Pricing, Features, Reviews and Alternatives

CareSmartz360 FAQs

Q. What type of pricing plans does CareSmartz360 offer?

CareSmartz360 has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of CareSmartz360?

CareSmartz360 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does CareSmartz360 support?

CareSmartz360 supports the following languages:
Chinese (Simplified), English, French, Korean, Russian, Spanish, Vietnamese


Q. Does CareSmartz360 support mobile devices?

CareSmartz360 supports the following devices:
Android, iPad, iPhone


Q. Does CareSmartz360 offer an API?

Yes, CareSmartz360 has an API available for use.


Q. What other apps does CareSmartz360 integrate with?

CareSmartz360 integrates with the following applications:
Waystar, Availity, HHAeXchange, Inovalon Provider Cloud, Celero, QuickBooks Online Advanced, Paychex Flex


Q. What level of support does CareSmartz360 offer?

CareSmartz360 offers the following support options:
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

CareSmartz360 product overview

Price starts from

10

Per month

Other

What is CareSmartz360?

CareSmartz360 is an all-in-one home care management and electronic visit verification solution designed by industry experts. This cloud-based software is fully HIPAA-compliant and is suitable for agencies of all sizes.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
24/7 (Live rep)
Phone Support
Email/Help Desk
Chat

Training options

Documentation
In Person
Videos
Webinars
Live Online

Not sure about CareSmartz360? Compare it with a popular alternative

Starting from

10

Per month

Other

Free plan
Free trial
Pricing range

Starting from

99

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

CareSmartz360 pricing information

Value for money

4.7

/5

132

Starting from

10

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CareSmartz360 features

Functionality

4.6

/5

132

Total features

49

3 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
HIPAA Compliant
Alerts/Notifications
Reminders
Appointment Management
Scheduling
Third-Party Integrations

CareSmartz360 users reviews

Overall Rating

4.7

/5

132

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.21/10
Rating distribution

5

4

3

2

1

106

20

3

2

1

Pros
Live Help whenever I needed with quick response. Caresmart team was always following up making sure all of my concerns were resolved very friendly and polite.
This is by far the best home health care system I have used and compared with others which are available. Best for the value of money period.
Super helpful customer service that is always available when needed. Our representative always checks up on us to see if any questions or help is needed.
Cons
When we have urgent questions on an evening or weekend (which happens almost weekly,) we have to wait until the next business day for a response, which is just unacceptable in this industry.
It is also incredibly difficult to get our staff signed in for the first time, and has taken a team of 3 people at times. This is not only time consuming, but frustrating for office and field staff.
The only problem I have experienced with caresmartz is sometimes they have glitches and it won't allow caregivers to clock in/out, or change the days/times.
SH
AvatarImg

Syed H.

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Outstanding!

Reviewed 2 years ago

Quick, easy and attentive to details.

Pros

This is robust software, more than I can imagine. I have used other software's in the past and they don't even come close to this one. The staff is always available for you to work through the onboarding process and beyond. I love the chat option as it allows me quickly to get someone's attention instead of int he past waiting for days.

Cons

I wish I had anything to say the least. This is as good as it gets, outstanding model created for Home Care Business.

TT
AvatarImg

Tamra T.

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Great Software

Reviewed a year ago

We are very happy with our choice in purchasing Caresmartz360. They have been very prompt in responses and customer service.

Pros

The many features that help us stay organized and communicate well with the office and our caregivers.

Cons

Conversion between US and Canadian dollars (still very competitive in cost though) and that many options apply more to American companies and not Canadian.

CD
AvatarImg

Cassandra D.

Individual & Family Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Can use some improvements with functionality

Reviewed 4 years ago

[SENSITIVE CONTENT HIDDEN] is completely fantastic. The onboarding is priceless and very much appreciative. The one hour training goes so fast and she's an excellent trainer. Regarding the bugs, I've sent an email....no response. Called tech support and was on hold for quite some time so I hung up. I am going to call again to address the concerns listed and hopefully we can get this straighten out.

Pros

The demo was fantastic. This literally is a good product and as a Home Care provider, this was an easy solution in managing the daily operations of my business. Everything you need to manage clients, records, staff, training etc, is here.

Cons

There are several bugs that interfere with my day to day business. For example, I have been unable to enter payor info. The screen goes blank, in order to schedule staff to meet with clients, I have to enter payor info. If this step isn't functioning, I can't schedule staff to work with clients, which means clients are not getting service and I am not getting paid for providing a service. Several staff...

Vendor response

Thank you for your valuable review! We work very hard to ensure that our software is ready for any new regulatory requirements. We are so happy to hear that you have found Caresmartz360 to be easy to learn and use while still enabling your agency to maintain regulatory compliances.

SH
AvatarImg

Sharon H.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use software

Reviewed 4 months ago
Pros

Easy to use software and instructions for a start up were clear and not to mind boggling at all.

Cons

That some things can’t be deleted and have to stay.

SM
AvatarImg

Shivonne M.

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Improve CareSmartz360

Reviewed 4 years ago

indifferent

Pros

scheduling tracking ability to personalized the software

Cons

customers care support after becoming a member is sadly insensitive the required training are not provided in the library - would like to see more of the basic required training become available.

Vendor response

Thank you for your 4-star review! We work very hard to ensure that our software is ready for any new regulatory requirements. We are so happy to hear that you have found Caresmartz360 to be easy to learn and use while still enabling your agency to maintain regulatory compliances.

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