CareSmartz360 - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate CareSmartz360's scheduling capabilities. They highlight the ability to record when staff clock in and out, schedule multiple visits weeks in advance, and manage multiple caregivers for various clients. Users report that the system is user-friendly, flexible, and allows for easy changes. They find it helpful for keeping track of caregivers' schedules and ensuring staff availability. However, some users mention that the scheduling process could be more simplified and involves a lot of clicking initially. Of the 23 CareSmartz360 users who gave detailed accounts of their use of Scheduling, 100% rated this feature as important or highly important.

Users report that CareSmartz360's caregiver scheduling is very manageable and saves labor hours. They appreciate the real-time updates and notifications for caregivers, which help remind them of their shifts. Reviewers indicate that it is easy to create and change schedules, and the system allows for efficient communication with caregivers. They find it useful for tracking employee times and ensuring everyone is on the same page. Some users wish for more options, like copying a day instead of just the caregiver. Of the 21 CareSmartz360 users who gave detailed accounts of their use of Caregiver Scheduling, 100% rated this feature as important or highly important.

Reviewers highlight the convenience of CareSmartz360's mobile access. They find it easy for caregivers to clock in and out, view schedules, and complete tasks on their phones. Users appreciate the ability to solve clock-in issues immediately and manage time effectively. They report that the mobile app is user-friendly and convenient for both caregivers and agency staff. Some users mention occasional issues with the app freezing, but overall, they find it impactful and useful. Of the 21 CareSmartz360 users who gave detailed accounts of their use of Mobile Access, 90% rated this feature as important or highly important.

Users appreciate CareSmartz360's billing and invoicing capabilities. They report that the process is simpler than manual billing, saving time and reducing mistakes. Reviewers highlight the integration with QuickBooks and the detailed, helpful reports. They find the system user-friendly and easy to learn, with everything accessible on the screen. Some users are still learning this aspect, but they believe it will make the process much easier. They also appreciate the support from CareSmartz360 staff in tailoring the system to meet specific requirements. Of the 17 CareSmartz360 users who gave detailed accounts of their use of Billing & Invoicing, 88% rated this feature as important or highly important.