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IMS

Electronic medical records and practice management suite

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IMS Pricing, Features, Reviews and Alternatives

IMS product overview

What is IMS?

IMS (Intelligent Medical Software) is an integrated electronic medical records (EMR) and practice management suite designed to help specialty departments within the healthcare sector, such as audiology, chiropractic, dermatology, diabetes, neurology, occupational therapy, orthopedics, psychiatry, urology, and more, manage patient workflows. Key features include appointment scheduling, health records, billing, electronic payments, and reporting. IMS comes with a patient dashboard, which lets staff store patient information including problems, medication, demographics, and check-ins/check-outs, and track health status with follow-up calls or alerts.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

Training options

In Person
Videos
Webinars
Live Online

IMS pricing information

Value for money

5.0

/5

6

Starting from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

IMS features

Functionality

4.8

/5

6
Total Features38 2 categories

Most valued features by users

HIPAA Compliant
Billing & Invoicing
Appointment Management
Appointment Scheduling
Reminders
Claims Management
Alerts/Notifications
Self Service Portal

Functionality contenders

IMS users reviews

Overall rating

5.0

/5

6

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

6

0

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Our experience has been excellent from the original setup to current use.

Reviewed 4 years ago

We now have the convenience of having all our records in one place, no more searching for charts, no more misplaced charts, everthing is at your finger tips. We have noticed that our documentation is better and more extensive, we are able to do better follow up on our patients that require periodic testing, scanning and lab work. The accounts receivable is much easier to follow up on and work. The scheduling function has decreased the number of scheduling errors, as we can now see everones schedule at the same time and you can see if the room you need is already booked, the functionality of the scheduling module is so much better than our previous system.

Pros

We like the fact that our record keeping and followup care for our patients is so much improved. With this system we can set reminders, when patients need followup scans or appt's. We can track referrals so much easier. Our documentaion is better. The system is easy to use, I have had several new employees over the last year that were able to work on the system from day one, it doesn't take long to show someone the basics of the system in regards to finding a patient, locating their chart, reviewing their chart and making visit notes in the chart.

Cons

It is difficult to think of something I like least. I guess the report function is sometimes difficult to use. There are so many reports that IMS is able to pull sometimes it is difficult to narrow it down to the particular report I want. General customer service is very quick to help me locate the one I need, so it is not really a problem, just something I wish I had more time to delve into.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

We've used this software since 2010. Great product and MICA provides outstanding customer support.

Reviewed 4 years ago
Pros

Fairly simple to use once it is set up for your practice. It took very little time for the staff to transition to using this software. MICA provides outstanding support and any issue is resolved quickly.

Cons

Overall we are very happy with IMS. The reason I gave it 4 stars for functionality is that the Point of Sale (POS) module is not great. We sell products in the office and the POS module isn't very retail oriented. Not a deal breaker by any means just wish it was a little better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Customer support was a driving force in adopting IMS. The MICA team is always helpful and friendly.

Reviewed 4 years ago
Pros

Adaptability to practice needs. Regular attention to requests for additional features. Ease of use and ready availability of information.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

It is very easy to build templates and to customize the visit notes.

Reviewed 4 years ago

It has helped us improve the work flow in the office and patient care.

Pros

I like the immunization feature. You can link the CPT code with the ICD-10 code and the lot number.

Cons

I do not like the fact that there is no space in the demographics where to put the Advance Health Care Directive Code (DNR).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Growing Company with Growing Possibilities

Reviewed 2 years ago

They are constantly updating and improving. It's good right now, but we are always excited for the changes.

Pros

The improvements I envision to customize it to our investors' needs are recognized by IMS. Not all of my requests are fulfilled right away, but they always take note of our needs and let us know that they will work on it.

Cons

The fact that a lot of the features and custom messages i'm hoping to already have don't exist yet.

IMS FAQs and common questions

IMS has the following pricing plans:
Free Trial: Available


IMS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


IMS supports the following languages:
English


No, IMS does not have an API available.


IMS offers the following support options:
Phone Support, Email/Help Desk

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