It is a one-stop-shop for us
Pros
We receive great customer service from the service, the system is easy of use, very affordable, Families of service users have access and real-time visit notes and medication reports. we are able to use it for complex scheduling of shifts. A truly bespoke system that serves our purpose. We receive quick response to queries from the team.
Cons
None yet, looking forward to the possibility of linking with other systems. Maybe its available but we haven't had the need for it yet.
Thank you for your kind recognition of our hard work. here to serve
Rating breakdown
Likelihood to recommend: 10/10
very good
Pros
Easy to use and to understand, can be adjusted to our needs
Cons
More option could be added on the software for the rota purpose
Thanks for you kind words. We always do our best to serve our customers. We now have the functionality to compute daily and weekly rates on a free upgrade, these might help you with further automation.
Rating breakdown
Likelihood to recommend: 10/10
Pros
I really like the end to end process included in this software. I can set up a hundred shifts in advance then the software will help me to track: Bookings, No Shows, cancellation...
This software also helps me to generate timesheets and clients' invoices in one click. The process to invoice my clients and pay my employees takes me 1h instead of 1 week like before.
Cons
For this software to be perfect, it is necessary to improve certain already existing functionalities.
Thank you very much for this useful feedback, our sole aim is to continuously improve our customer experience. We have updated the system with new functionality. happy to provide a demo/training at our next review meeting.
Rating breakdown
Likelihood to recommend: 9/10
iStaffRota offers a 14 day free trial, after which it is available across 3 pricing tiers. Details include:
Starter Plan - £58/month
Progress Plan - £116/month
Custom Pricing - £1/month for each additional user