Jane vs EZClaim

Goldie

Vagaro

Doctoralia for Specialists

Goldie is a comprehensive software designed for salon and beauty professionals. The platform offers appointment scheduling, automated client reminders, and integrated payment processing capabilities to help reduce no-shows and streamline business operations. Beauty professionals can manage their calendars, create branded online booking websites, and track business performance through detailed reports.

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

Doctoralia Pro provides solutions to manage communication between health centers and patients. It is designed for any type of clinic: therapeutic, pediatric, ophthalmology, dental, fertility, or respiratory. It helps to optimize time and increase revenue.

Medical Office Assistent

The customer support team is responsive, knowledgeable, and provides clear explanations when questions arise.

Owner

Not only is this a fantastic product, but every single time I contact support for questions, I get thorough, thoughtful SOLUTIONS for my questions.

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.

Accounting

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Assessment Management

Automated Scheduling

Availability Indicator

Availability Management

Before & After Pictures

Billing & Invoicing

Bill Payment

Booking Management

Calendar Management

Calendar Sync

Cancellation Management

Cancellation Tracking

Care Plan Management

Care Summaries

Charting

Claims Management

Class Scheduling

Client Management

Client Portal

Clinical Notes

Coding Assistance

Compliance Management

Compliance Tracking

Confirmations/Reminders

Contact Database

Credit Card Management

Credit Card Processing

Customer Database

Customer History

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Data Security

Debit/Credit Card Processing

Document Management

Document Storage

Document Templates

Drug Reference Database

Electronic Payments

Electronic Signature

Email Marketing

Email Reminders

Employee Management

EMR/EHR

Exercise Library

Faculty/Staff Management

File Sharing

For Chiropractors

For Group Therapy

For Medical Purposes

For Medical Spas

For Mental/Behavioral Health

Forms Management

For Occupational Therapists

For Physical Therapy

For Podiatrists

For Speech Therapists

Gift Card Management

Goal Setting/Tracking

Group Scheduling

Healthcare Compliance

HIPAA Compliant

Initial Assessments

In-Person Payments

Insurance Eligibility Verification

Insurance Management

Inventory Management

Invoice History

Invoice Management

Medical Billing

Mobile Access

Mobile Alerts

Mobile App

Multi-Location

Multi-Physician

Multiple Appointment Types

Multiple User Accounts

Multi-Provider Practice

No-Show Tracking

Notes Management

Online Booking

Online Forms

Online Intake Forms

Online Payments

Online Scheduling

Outcome Assessment Tools

Patient Intake

Patient Management

Patient Portal

Patient Questionnaires

Patient Records Management

Patient Scheduling

By industry, Jane reviewers are most commonly professionals in health, wellness and fitness (46%). The most frequent use case for Jane cited by reviewers is appointment scheduling (60% of reviewers).

Users and use cases

Reviewers appreciate Jane’s comprehensive features and affordability, and they value ongoing updates at no extra cost. Some users say discounts for part-time practitioners help, but some reviewers feel pricing is high and the structure frustrating.

Value for money

Jane is an appointment scheduling solution with key features that include appointment management, charting, confirmations and reminders, HIPAA compliance, online booking, and more.

Jane

Web-based

Owl Practice

ChiroTouch

Acuity Scheduling

DrChrono

Noterro

SimplePractice

Mindbody

Cliniko

CharmHealth

ChiroFusion

Unified Practice

ClinicSense

Platinum system

Juvonno

GOrendezvous

MassageBook

WebPT

Tebra

Balance 

Practice 

Thrive 

Complex billing and payment processes

Chiropractor

THERE IS NO FILTER OPTIONS ON BILLING REPORTS MEANING NO WAY TO GET A CONCISE ITEMIZED RECEIPT and it's causing me to use my old EHR system for all my personal injury / car accident patients to RE-ENTER everything before submitting it ...wasting a lot of time.

After months of her working on Jane billing, multiple cases and support escalations, emails, phone calls, and even trying to get the owner involved.. we have given up.

54% of reviewers feel negative about Jane’s billing and payment functionality. Users report difficulties with insurance billing, especially for US practices, and say the lack of integration and filtering options complicates reporting and reconciliation. Reviewers indicate that tracking payments, handling insurance claims, and managing co-insurance balances can be confusing and time-consuming. Some users mention high fees, enforced upgrades for direct billing, and slow page loads in billing sections. They feel the platform lacks essential tools for efficient billing workflows, leading to frustration and additional manual work.

Setup challenges and minor glitches

Assistant

As well, some features that I would have expected are not yet in the app such as "auto-populating" requisitions, for example.

Upper Cervical Chiropractor

There was a glitch in Jane App software and our business gmail account yesterday that lasted for a couple hours.

45% of reviewers feel negative about Jane’s bugs and issues. Users think the initial setup can be daunting and time-consuming, with some finding the settings complicated or confusing. Reviewers report occasional glitches, such as login problems, unavailable features, or slow responses from support when troubleshooting. They say certain expected functionalities are missing or not yet implemented, and some users experience minor annoyances like manual data entry or difficulty navigating the interface. These issues, while not always critical, can disrupt workflow and require extra effort to resolve.

Streamlined online booking experience

The online booking system is convenient for patients, and the software is easy to train staff on.

Registered Massage Therapist 

Organized easy online booking for staff and clientele.  

91% of reviewers feel positive about Jane’s online booking. Users report that the online booking system is convenient and easy for both staff and clients, saving time and reducing administrative workload. Reviewers appreciate the integration of booking with billing, charting, and reminders, which helps centralize operations. They say clients find the interface intuitive and user-friendly, and note that customizable options and automated features increase efficiency. Some users mention that the system supports after-hours bookings and improves reception efficiency, making it a valuable tool for their business.

Continuous feature improvements

Doctor of Chiropractic

There are so many features that help me streamline my practice admin.

CEO Nurse Practitioner

I have had a great experience with Jane especially now that they are truly upping their game with new features that are highly competitive with other companies.

90% of reviewers feel positive about Jane’s features. Users think the platform offers a wide range of integrated and customizable tools that streamline practice management. Reviewers appreciate that Jane regularly adds new features based on user feedback, helping them address evolving business needs. They say the system is easy to use despite its depth, and value that many features included are typically paid add-ons elsewhere. Some users indicate the constant updates and transparent development roadmap make it easier to rely on Jane for both current and future practice requirements.

Responsive and supportive team

Head of business and development

My experience with the Jane software has always been great, such a quality and professional product but with such a friendly and personal customer service approach, the contrast between the two is rarely found in such a big company.

97% of reviewers feel positive about Jane’s customer support. Users think the support team is responsive, knowledgeable, and genuinely cares about helping customers. Reviewers appreciate timely and thorough assistance, whether for troubleshooting, onboarding, or learning new features. They say support is available through multiple channels, including guides and a strong user community. Some users highlight that the team listens to feedback and actively works to improve the product, making them feel valued and supported throughout their experience with Jane.

The user interface is clean and welcoming, the customer service team is responsive and supportive, and the platform brings our entire community's access to support into one centralized space.

Physiotherapist

The interface is simple, clean, and well organized, so I was able to start booking patients, managing appointments, and checking schedules without much training.

Counsellor

It made my life simple, allowing for stress free client files, setting appointments, and secure video for my sessions.

Clinic coordinator

If I’m using my iPad or phone to book an appointment that’s taken from the waitlist, I often tap on the wrong time slot and incorrectly book an appointment by 15 min.

Jane removes that barrier by providing an intuitive, all-in-one platform where our community members can easily access the programmes and support they need.

Co owner massage therapist

Not related to this call but a separate issue making us upgrade our regular package into the more expensive package to then upcharge us further all because we wanted to add direct billing / e-claims for our patients and to be able to take on patients who were otherwise declining to book appointments because we didn’t direct bill.

Too early to say but I would like to see a way as owners, where the admin is screened from checking out the total earnings, total clinic income, payouts, etc as this should be private, for the owner's eyes only.

Mental Health Clinician

From a therapist's perspective, anything that reduces administrative friction before a first session allows me to focus entirely on the therapeutic relationship from the very start.

I can alter individual schedules, I let Jane fill cancellation spots using the waitlist, and patients find the system easy to use.

Chart note templates shorten my documentation when repetitive findings and procedures exist from visit to visit.

Doctor

Loved the program, it was a great transition from a server based program we had prior, but due to our specific office protocol needs we had to switch to Chirotouc, again only for billing purposes.

Psychotherapist

The cost, it is a lot for a solo practitioner working part-time and I would need the second tier price band as I would typically fall between the first and second tier.

Super kind and intelligent support team, and solid community online for troubleshooting or comparing business models.

Scribe specialist

Great value for money,  friendly snd responsive support,  clear updates provided during escalations and great user interface along with notes keeping.

A lot of extra tools like a careplan tracker was not available at the time. As our practice volume increased it became clear Jane wasn’t going to help us scale

Assay development and integration technician

Jane is very user-friendly and well-organized, making it easy to manage scheduling, appointments, and client information in one place.

For example, practitioners who work across multiple locations with different billing requirements may encounter configuration challenges.

Administration

Directed me exactly to my issue, walked me through how to take care of the issue and set it up and then did a test run with the new TedTest pt.

Founder, LMT, CPT

The issue was just a software block that occurred when abandoning my sign up months ago then trying today to get my desired URL using the same information.

Administrative Assistant - Salon

In my former role as an admin assistant for a salon, I used the Jane app to book appointments, track arrivals, schedule practitioners and other administrative tasks.

Director of Curriculum and Administrations

Notifications, reminder emails, and SMS reminders are particularly beneficial when managing a large number of new users and clients annually.

Jane has allowed us to focus on what we do best—providing care—rather than wrestling with cumbersome systems.

Jane vs EZClaim Comparison (2026)

Jane

EZClaim

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives