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Jane vs Prompt Health Comparison (2026)

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Jane logo

Jane

Prompt Health logo

Prompt Health

Overview

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.

Prompt is the AI-powered EMR and practice management platform for physical therapy, occupational therapy, speech-language pathology, pediatric, and chiropractic practices. Proven results: 15-20 more visits per provider per month, 35% lower provider attrition, $32K annual revenue per clinician.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

59

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

538

5

4

3

2

1

456

64

11

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.8

51

5

4

3

2

1

42

7

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

“The user interface is clean and welcoming, the customer service team is responsive and supportive, and the platform brings our entire community's access to support into one centralized space.”
DK

Danyelle K.

CEO

“There are empowering webinars, newsletters, and solution focused groups, all with the same objection of perfecting supportive patient care, good note keeping and smooth clinic operation.”
AD

Angelika D.

Chiropractor

“Jane allows us to use one our mobile devices, answer patients quickly and efficiently and also is an all in one EMR.”
MO

Mary O.

Chiropractor

Pros

“They also have a lot of good partners for integrating features such as faxing, merchant processors, RTM features, and home exercise program softwares.”
Verified reviewer profile picture

James B.

Owner, Physical Therapist

“What stands out most is how seamlessly everything integrates—scheduling, documentation, and billing all work together without the clunky transitions you get in other systems.”
KA

Kevin A.

Physical Therapist

“I like that there are several ways to navigate to any given location in the platform, so you can essentially tailor your experience to how you like to work and what is most efficient for each user.”
SH

Sara H.

Medical Biller

Cons

“Not related to this call but a separate issue making us upgrade our regular package into the more expensive package to then upcharge us further all because we wanted to add direct billing / e-claims for our patients and to be able to take on patients who were otherwise declining to book appointments because we didn’t direct bill.”
NT

Neil T.

Co owner massage therapist

“If I’m using my iPad or phone to book an appointment that’s taken from the waitlist, I often tap on the wrong time slot and incorrectly book an appointment by 15 min.”
RH

Ramona H.

Clinic coordinator

“The issue was just a software block that occurred when abandoning my sign up months ago then trying today to get my desired URL using the same information.”
Verified reviewer profile picture

Madison B.

Founder, LMT, CPT

Cons

“Customer service is horrible, multiple people reply to the email so you never really get an answer to the initial problem, response are delayed and you can usually find them online before you get a real answer from their customer service.”
NT

Nicole T.

Owner, Physical Therapist

“WhatI dislike about Prompt is occasional lag, a slight learning curve for new staff, and some features needing extra setup.”
AD

Ann D.

Project Manager

“It's not user friendly, the notes take forever to complete, the AI feature works sometimes but not always so it can take longer.”
NT

Nicole T.

Owner, Physical Therapist

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features140
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assessment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Before & After Pictures
  • Bill Payment
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Management
  • Care Plan Management
  • Care Summaries
  • Charting
  • Check-in/Check-out
  • Claims Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Clinical Notes
  • Coding Assistance
  • Commenting/Notes
  • Communication Management
  • Compliance
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Document Management
  • Document Storage
  • Documentation Management
  • Drug Reference Database
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • File Sharing
  • For Chiropractors
  • For Group Therapy
  • For Medical Purposes
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Occupational Therapists
  • For Physical Therapy
  • For Podiatrists
  • For Speech Therapists
  • Forms Management
  • Gift Card Management
  • Goal Setting/Tracking
  • HIPAA Compliance
  • HIPAA Compliant
  • Healthcare Compliance
  • In-Person Payments
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Lab Integration
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • Notes Management
  • Online Booking
  • Online Forms
  • Online Intake Forms
  • Online Scheduling
  • Outcome Assessment Tools
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Pre-Appointment Screening
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Ratings/Reviews
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Revenue Management
  • Role-Based Permissions
  • Room Scheduling
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Session Notes
  • Staff Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Telemedicine Integration
  • Teletherapy
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Meetings
  • Virtual Waiting Room
  • Wait List Management
  • Website Integration
  • Workflow Management
  • kiosk
  • Total features77
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assessment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Before & After Pictures
  • Bill Payment
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Management
  • Care Plan Management
  • Care Summaries
  • Charting
  • Check-in/Check-out
  • Claims Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Clinical Notes
  • Coding Assistance
  • Commenting/Notes
  • Communication Management
  • Compliance
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Document Management
  • Document Storage
  • Documentation Management
  • Drug Reference Database
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • File Sharing
  • For Chiropractors
  • For Group Therapy
  • For Medical Purposes
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Occupational Therapists
  • For Physical Therapy
  • For Podiatrists
  • For Speech Therapists
  • Forms Management
  • Gift Card Management
  • Goal Setting/Tracking
  • HIPAA Compliance
  • HIPAA Compliant
  • Healthcare Compliance
  • In-Person Payments
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Lab Integration
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • Notes Management
  • Online Booking
  • Online Forms
  • Online Intake Forms
  • Online Scheduling
  • Outcome Assessment Tools
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Pre-Appointment Screening
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Ratings/Reviews
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Revenue Management
  • Role-Based Permissions
  • Room Scheduling
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Session Notes
  • Staff Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Telemedicine Integration
  • Teletherapy
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Meetings
  • Virtual Waiting Room
  • Wait List Management
  • Website Integration
  • Workflow Management
  • kiosk

Integrations

  • Total integrations5
  • Bench
  • CardConnect
  • Documo
  • Engage
  • Google Analytics 360
  • Google Calendar
  • Microsoft Outlook
  • Weave
  • Total integrations3
  • Bench
  • CardConnect
  • Documo
  • Engage
  • Google Analytics 360
  • Google Calendar
  • Microsoft Outlook
  • Weave

Alternatives

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