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Prompt Logo

More than an EMR. Proven results for thousands of practices.

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Prompt - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: July 2026

Prompt overview

What is Prompt?

More than an EMR.

Prompt is the AI-powered Electronic Medical Record (EMR) and practice management platform for physical therapy, occupational therapy, speech-language pathology, pediatric, and chiropractic practices. Most EMRs store your data. Prompt acts on it. Before the visit, in the room, and after the visit, Prompt handles the work between your decisions and pauses when your judgment matters. You stay in control. AI handles everything between.

Thousands of practices have switched to Prompt and the results are proven. 15-20 more visits per provider per month. $32K in annual revenue per clinician. 35% lower provider attrition. AI built on 9 years of clean, rehab-specific data across 100M+ visits and proven in real PT, OT, SLP, and chiropractic practices.

Prompt unifies documentation, scheduling, billing, patient engagement, and analytics into one platform. No disconnected systems. No duplicate data entry. A clearer picture of how your practice is performing and a team invested in helping you grow.

Core capabilities:

• EMR + practice management: Documentation, scheduling, billing, and compliance in one platform, built for PT, OT, SLP, pediatrics, and chiropractic practices.

• AI documentation assistance: 92% of notes completed during work hours. Clinicians finish faster and leave on time.

• Coding intelligence: Real-time coding support that increases functional CPT usage and recaptures revenue practices are currently leaving behind.

• Patient engagement: Digital intake, automated reminders, and outcomes tracking keep schedules full and patients coming back.

• Analytics: Real-time reporting across productivity, revenue, and documentation compliance for single-location clinics and multi-site organizations.

Proven results driving thousands of practices to Prompt:

• 15-20 more visits per provider per month after switching from legacy systems.

• +18-20 point improvement in CPT coding accuracy.

• $32K in additional annual revenue per clinician.

• 92% of documentation completed during work hours. 1 full day cut from note sign-off time.

• 35% lower provider attrition. 45% fewer notes completed after hours.

We are more than an EMR. We are the team behind your team: a clinician, a biller, an analyst, and a success rep assigned to your practice. Career Connection. 75+ university partnerships. Capitol Hill advocacy. Free business reviews. Because your success is how we grow.

Other practices are getting squeezed by falling reimbursements and tightening compliance. Prompt practices are growing. That’s the difference.

Starting price

Free

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Pros & Cons

Customer Support

Ease of Use

Documentation and Scheduling

Clinic and Patient Management

Updates

Prompt’s user interface

Ease of use rating:

Prompt review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(8)
5(42)

What do users say about Prompt?

Users say Prompt streamlines billing and claims management, making it easier to process payments, track claims, and handle administrative tasks efficiently. They find it helpful for electronic payments, claim tracking, and managing responsibilities across multiple locations, which saves significant time and improves turnaround for insurance payments.

Some feel the system still needs improvements, especially for cash-based billing and user interface adjustments. They report occasional errors with claims, issues with insurance account setup, and difficulties with ERA enrollment instructions, leading to extra work and stress. They appreciate responsive support but note that onboarding and setup can be challenging.


Who uses Prompt?

Based on 51 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Medical Practice
Hospital & Health Care
Health, Wellness and Fitness
Outsourcing/Offshoring
Others

Use cases

Physical Therapy
Electronic Medical Records
Patient Scheduling
Medical Practice Management

Prompt's key features

Most critical features, based on insights from Prompt users:

HIPAA compliant
Claims management
Medical billing
Patient scheduling
EMR/EHR
Patient intake
Charting
Appointment management
Patient portal
Physician scheduling

All Prompt features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
API
Appointment management
Approval process control
Assessment management
Automated scheduling
Billing & invoicing
Calendar management
Calendar sync
Cancellation management
Charting
Check-in/Check-out
Claims management
Clinical notes
Coding assistance
Commenting/Notes
Communication management
Confirmations/Reminders
Customizable branding
Customizable forms
Customizable reports
Customizable templates
Data import/export
Documentation management
Document management
Electronic payments
Electronic signature
Email marketing
EMR/EHR
E-Prescribing
Exercise library
For physical therapy
HIPAA compliant
Insurance eligibility verification
Insurance management
Invoice management
Live chat
Medical billing
Mobile access
Multi-Location
Multi-Physician
No-Show tracking
Online scheduling
Patient communications
Patient engagement
Patient intake
Patient portal
Patient questionnaires
Patient records management
Patient scheduling
Payment processing
Physician scheduling
Practice management
Pre-Appointment screening
Progress notes
Progress tracking
Recurring appointments
Reminders
Reporting/Analytics
Reporting & statistics
Revenue management
Scheduling
SMS messaging
SOAP notes
Task management
Template management
Third-Party integrations
Wait list management
Workflow management

Prompt alternatives

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Customer Support

Prompt pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Prompt price and value

Value for money rating:

To see what individual users think of Prompt's price and value, check out the review snippets below.

“They also have a lot of good partners for integrating features such as faxing, merchant processors, RTM features, and home exercise program softwares.”
Verified reviewer profile picture

James B.

Owner, Physical Therapist

“What stands out most is how seamlessly everything integrates—scheduling, documentation, and billing all work together without the clunky transitions you get in other systems.”
KA

Kevin A.

Physical Therapist

Prompt integrations (0)

Integrations rated by users

We looked at 51 user reviews to identify which products are mentioned as Prompt integrations and how users feel about them.

Integration rating: 4.5 (3)

We use this to process payments from Aspire.

Verified reviewer profile picture

Morgan S.

Accounts Receivable Manager

WebPT logo
WebPT

Integration rating: 3.0 (1)

Calendbook logo
Calendbook

Integration rating: 5.0 (1)

Other top integrations

Prompt support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Knowledge Base
Chat

Training options

In Person
Live Online
Videos
Webinars
Documentation

Prompt FAQs

Q. Who are the typical users of Prompt?

Prompt has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises

These products have better value for money


Q. Does Prompt support mobile devices?

Prompt supports the following devices:
iPhone, iPad, Android


Q. What level of support does Prompt offer?

Prompt offers the following support options:
24/7 (Live rep), Email/Help Desk, Knowledge Base, Chat

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