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Prompt Health

Cloud-based EMR for outpatient rehab therapy

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Prompt Health - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: September 2026

Prompt Health overview

What is Prompt Health?

Prompt Health is a cloud-based, AI-powered electronic medical record (EMR) and practice management platform built exclusively for outpatient rehab therapy practices in the United States. Designed for physical therapy, occupational therapy, speech-language pathology, pediatric therapy, and chiropractic clinics, it consolidates clinical, operational, and financial workflows into a single system. Core capabilities span scheduling, clinical documentation, revenue cycle management (RCM), patient engagement, compliance analytics, and compensation tracking, available to single-provider startups and large enterprise organizations with hundreds of locations alike.

The platform is organized into modular product lines. The EMR core handles scheduling, documentation, billing, and reporting. Prompt Plus adds automated waitlists, online scheduling, AI-driven visit filling, lead tracking, automated reminders, and reactivation campaigns. Prompt Sidekick is an AI scribe with ambient listening that captures patient visits in real time, drafts structured SOAP notes, delivers real-time CPT code suggestions, and runs built-in compliance checks during the visit. Prompt Insight scores notes, flags coding risk, and surfaces CPT coding opportunities through compliance analytics. Prompt Engage provides a branded patient app with 6,000-plus home exercise program videos in 75-plus languages, two-way messaging, Remote Therapeutic Monitoring (RTM) workflows, and automated billing documentation. Prompt Kiosk handles self check-in, digital intake, insurance capture, consent, and payment collection. Prompt RCM delivers full-service billing with denial prevention, auto-posting, and real-time financial visibility through a U.S.-based team of licensed clinicians and certified billers. Telehealth is available via integration.

Prompt Health operates on flat-rate per-provider pricing with no additional fees for reminders, digital intake, home exercise programs, or reporting. HIPAA compliance is maintained across all workflows, roles, and integrations. Practices can add providers, locations, and visit volume without proportional increases in administrative headcount, making the platform viable across the full spectrum of outpatient rehab therapy practice sizes.

Starting price

Free

Alternatives

with better value for money

Pros & Cons

Customer Support

Ease of Use

Documentation and Scheduling

Clinic and Patient Management

Updates

Do you work for Prompt Health? Manage this product listing

Prompt Health’s user interface

Ease of use rating:

4.8

(51)

Prompt Health reviews

Overall rating

4.8

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend0.84/10

Rating distribution

Pros

“They also have a lot of good partners for integrating features such as faxing, merchant processors, RTM features, and home exercise program softwares.”

James B.

Owner, Physical Therapist

“What stands out most is how seamlessly everything integrates—scheduling, documentation, and billing all work together without the clunky transitions you get in other systems.”

Kevin A.

Physical Therapist

“I like that there are several ways to navigate to any given location in the platform, so you can essentially tailor your experience to how you like to work and what is most efficient for each user.”

Sara H.

Medical Biller

Cons

“Customer service is horrible, multiple people reply to the email so you never really get an answer to the initial problem, response are delayed and you can usually find them online before you get a real answer from their customer service.”

Nicole T.

Owner, Physical Therapist

“WhatI dislike about Prompt is occasional lag, a slight learning curve for new staff, and some features needing extra setup.”

Ann D.

Project Manager

“It's not user friendly, the notes take forever to complete, the AI feature works sometimes but not always so it can take longer.”

Nicole T.

Owner, Physical Therapist

Who uses Prompt Health?

Based on 51 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Medical Practice

Hospital & Health Care

Health, Wellness and Fitness

Outsourcing/Offshoring

Others

Use cases

Physical Therapy

Electronic Medical Records

Patient Scheduling

Medical Practice Management

Prompt Health's key features

Most critical features, based on insights from Prompt Health users:

HIPAA compliant

5.0

(28)

Progress tracking

5.0

(2)

Insurance management

5.0

(2)

Scheduling

4.8

(13)

EMR/EHR

4.6

(22)

Electronic payments

4.5

(17)

Multi-Location

4.9

(11)

Appointment management

5.0

(1)

Patient portal

4.5

(4)

All Prompt Health features

Features rating:

4.7

(51)

Activity dashboard

5.0

(2)

Activity tracking

(0)

Alerts/Notifications

5.0

(2)

Analytics

(0)

API

5.0

(2)

Appointment management

5.0

(1)

Approval process control

4.7

(3)

Assessment management

5.0

(1)

Automated scheduling

5.0

(3)

Billing & invoicing

4.4

(12)

Calendar management

(0)

Calendar sync

4.5

(2)

Cancellation management

(0)

Charting

4.6

(14)

Check-in/Check-out

(0)

Claims management

4.9

(16)

Clinical documentation

(0)

Clinical notes

4.0

(2)

Coding assistance

(0)

Commenting/Notes

(0)

Communication management

4.0

(1)

Compliance

(0)

Confirmations/Reminders

4.0

(2)

Customizable branding

(0)

Customizable forms

4.4

(5)

Customizable reports

(0)

Customizable templates

5.0

(3)

Data import/export

5.0

(1)

Documentation management

5.0

(1)

Document management

4.0

(1)

EDI

(0)

Electronic payments

4.5

(17)

Electronic signature

(0)

Email marketing

(0)

EMR/EHR

4.6

(22)

E-Prescribing

5.0

(1)

Exercise library

(0)

For physical therapy

5.0

(1)

HIPAA compliance

(0)

HIPAA compliant

5.0

(28)

Insurance eligibility verification

4.8

(4)

Insurance management

5.0

(2)

Invoice management

(0)

kiosk

(0)

Lab integration

(0)

Live chat

(0)

Medical billing

4.8

(14)

Mobile access

(0)

Monitoring

(0)

Multi-Location

4.9

(11)

Multi-Physician

5.0

(4)

No-Show tracking

(0)

Online scheduling

(0)

Patient communications

(0)

Patient engagement

(0)

Patient intake

4.6

(14)

Patient portal

4.5

(4)

Patient questionnaires

(0)

Patient records management

4.8

(18)

Patient scheduling

4.7

(7)

Payment collection

(0)

Payment processing

5.0

(1)

Physician scheduling

5.0

(2)

Practice management

(0)

Pre-Appointment screening

(0)

Progress notes

4.7

(3)

Progress tracking

5.0

(2)

Recurring appointments

(0)

Reminders

4.5

(10)

Reporting/Analytics

(0)

Reporting & statistics

5.0

(2)

Revenue management

5.0

(1)

Scheduling

4.8

(13)

SMS messaging

4.0

(1)

SOAP notes

5.0

(1)

Task management

3.7

(3)

Template management

5.0

(1)

Templates

(0)

Third-Party integrations

5.0

(1)

Wait list management

(0)

Workflow management

5.0

(2)

Prompt Health alternatives

Prompt Health

4.8

(51)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.6

Customer Support

4.7

Jane

4.8

(535)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.8

Fusion

4.3

(708)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.2

Value for Money

4.2

Customer Support

4.3

Carepatron

4.4

(859)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.6

Customer Support

4.5

Prompt Health pricing

Value for money rating:

4.6

(51)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Prompt Health price and value

Value for money rating:

4.6

(51)

To see what individual users think of Prompt Health's price and value, check out the review snippets below.

“They also have a lot of good partners for integrating features such as faxing, merchant processors, RTM features, and home exercise program softwares.”

James B.

Owner, Physical Therapist

“What stands out most is how seamlessly everything integrates—scheduling, documentation, and billing all work together without the clunky transitions you get in other systems.”

Kevin A.

Physical Therapist