Maxident Pricing, Features, Reviews & Comparison of Alternatives


Dental practice management software

4.43/5 (21 reviews)

Maxident overview

Maxident is a modular, cloud-based dental practice management software for private practice dental professionals in the US and Canada with one or multiple practices.

Maxident goes beyond core administrative functions and into the operatory, with AI-backed, hands-free electronic charting, digital radiography, and touch screen tablet integration. Voice input, digital imaging, and electronic signature capture also allow practices to operate completely paperlessly.

In addition to the core software, a series of optional add-ons (MaxiReminder, MaxiVault, MaxiViewer, MaxCheckin, MaxiCharge, MaxiSign, and MaxiCare) extend Maxident's capabilities to include email / text appointment reminders, patient self check-in via kiosk, voice recognition and command, electronic signature capture, digital imaging, integrated payment systems, and more.

MaxiReminder automates the appointment reminder and patient recall process by sending automatic appointment reminders via email and text message, as well as automatically inviting patients due for a check-up to make an appointment. MaxiViewer enables the integration of dental digital imaging equipment with electronic charting and practice management software, while MaxiSign enables the capture of patient signatures electronically, which not only helps practices to go paperless, but creates a tamper-proof audit trail of electronic records.

For dental professionals with multiple practices, Maxident provides a standardized solution with bulk licensing, as well as cross-country setup and user training.


Starting from
Pricing options
Value for money
View Pricing Plans


Business size



United States, Canada

Supported languages

Maxident screenshot: View schedules at-a-glance on Maxident's colour-coded appointment calendarMaxiDent  State-of-the-Art dental software solution to achieve higher incomeMaxident screenshot: Automate the patient recall / reminder process with MaxiReminder and Maxident's Never-Lose-A-Patient Recall and Appointment systemMaxident screenshot: Allow patients to check themselves in upon arrival with MaxiCheckin, Maxident's patient self check-in kioskMaxident screenshot: Create and update charts electronicallyMaxident screenshot: Maxident's electronic dental charting software, MaxiChartMaxident screenshot: Voice dictation enables the hands-free entry of notes into MaxiChart Maxident screenshot: Capture images from different brands of  digital imaging equipmentMaxident screenshot: Share images with colleagues for diagnosis and treatment consultationMaxident screenshot: Show patients their dental images chair side with MaxiViewerMaxident screenshot: Save high quality digital images per tooth Maxident screenshot: Compare images and view previous treatment history graphically in the odontogramMaxident screenshot: Accept electronic signatures from patients with MaxiSign

Maxident reviews

Value for money
Ease of use
Customer support
Nancy Kilrea

Great Customer Support

Used daily for 2+ years
Reviewed 2017-03-14
Review Source: Capterra

I am new to the dental office work place and I initially found the Maxident software to be overwhelming and cumbersome. I have spent many hours learning the ins and outs of it, and now find it to be a very all encompassing and hard working and stable program. The thing that puts this software at the top of my list is the excellent customer support. After using Maxident for about 6 months I requested some program modifications and the company is working on implementing them and keeping me updated on their progress along the way. Our customer service specialist and I feel he really listens to what I am saying and really tries to fix any issues I have with the software. He goes above and beyond in his quest for customer service excellence and is a huge asset to this company. Keep up the good work!!great data base - holds tons of information on each patient. good recall system, integrates well with insurance companies. great customer support

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Sandie Ferguson

good customer service

Used daily for 2+ years
Reviewed 2017-09-15
Review Source: Capterra

Truthfully until we are able in BC to bill electronically in all insurance I don't feel the cost is worth the benefit. If I had remained on a paper chart I would be debt free. It is one of the I've made that I view as a financial mistake It's really agrevating dealing with updates and extra costs. I tell starts ups BC to seriously consider $ before making the plung. I know hygienists that are debt free and profitable with paper charts that are very professional and progressive.I can chart faster in the way I like on a paper chart. I do overall love the product. I bought in too soon. I'm very used to it. I like the possibilities with the prescription pad. I like the accessibility of chart notes

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Lucia Hildebrand


Used daily for 2+ years
Reviewed 2018-11-09
Review Source: Capterra

Maxident is very flexible and easy to use. Tech support is great; the techs are eager to help. Having unlimited support is hugely valuable to me.The audit trail built into Maxident helps me keep tabs on what the staff are doing. Changes made to information such as appointment bookings are tracked and let me see who made changes and when. This helps with a number of things, but even on a basic level, if there are questions, you know who to ask for details. You always know who did the work.

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Marisa Petosa

Kris and Noel are absolutely wonderful employees!

Used daily for 2+ years
Reviewed 2017-03-02
Review Source: Capterra

The Maxident team always provides quick resolution to any issues. Customer support, techs and administration is always polite, friendly and effective. Excellent customer care. Thank you Maxident!At a glance the software at appears to be intimidating... but it really isn't! Very simple and straightforward. User friendly.

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Perri-lynne Bawtinheimer

Very pleased with the Company people and Program!

Used daily for 2+ years
Reviewed 2018-04-09
Review Source: Capterra

The software is the Office Guru! If it is not working, nothing works! Benefits in Office Smoothness, in communication front end to back, Office to Patient, Dentist to Receptionist. Many Many Benefits.Ease to ask for help! By email (response is quick) or by phone (again - they get back to us quickly).

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Maxident pricing

Starting from
Pricing options
Free trial
View Pricing Plans

From January 2018, Maxiden's Practice Management software is available at no charge to dentists throughout Canada.

The Free Plan includes:
-Free Maxident license
-Data conversion


The $199.95 Plan includes:
-Free Maxident license
-Data conversion
-Success team (a dedicated account manager and support technician)
-Fee guides updates
-Software updates
-Private portal

Maxident features

Appointment Management
Automatic Reminders
Billing & Invoicing
Customizable Reporting
Electronic Signature Capture
HIPAA Compliance
Health Insurance
Records Management

Activity Dashboard (88 other apps)
Automated Scheduling (64 other apps)
Automatic Notifications (59 other apps)
Calendar Management (72 other apps)
Claims Management (70 other apps)
Client Portal (83 other apps)
Compliance Management (61 other apps)
Customizable Templates (60 other apps)
Document Storage (61 other apps)
Reporting & Statistics (59 other apps)
Workflow Management (61 other apps)


Additional information for Maxident

Key features of Maxident

  • Accounts receivable
  • Multiple fee schedules
  • Patient account management
  • Restorative charting
  • Treatment management
  • Treatment planning
  • For Orthodontists
  • Imaging
  • Referral management
  • Relationship management
  • Activity reporting
  • Team communications
  • Patient records management
  • Appointment reminders
  • Clinical charting
  • Document management
  • HIPAA compliance
  • Payment processing
  • Billing rate management
  • Patient billing
  • Appointment management
  • Audit trail
  • Patient authentication & security
  • Electronic signature capture
  • Definable user access
  • Customizable reporting
  • Health insurance
  • Hourly backup
  • Ortho contract manager
  • POS integration
  • Appointment invitations & reminders
View All Features


View practice schedules at-a-glance with Maxident's colour-coded calendar, with colours for different providers and appointment statuses (booked, confirmed, patient checked-in, in hygiene, in operatory, patient checked-out, etc.).

Rather than sending x-rays in the mail, send digital radiographs electronically via ITRANS, for immediate insurance approval.

Streamline the patient checkout and payment processes by sending treatment information captured in the operatory to the front office electronically.

Send appointment reminders to patients via email and text message with the MaxiReminder add-on for Maxident.

Allow patients to check themselves in upon arrival, with MaxiCheckin, a patient self check-in kiosk.

Access and update patient information electronically and hands-free with MaxiChart, Maxident's electronic dental charting software module, which uses voice activation and connects to a headset.