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ABELDent
Dental practice management software for Canadian market
ABELDent is an on-premise and cloud-based dental practice management software that helps dentistry professionals manage appointments, claims, and documents, among other processes. It enables staff members to create a patient database including patient information, insurance details, clinical treatment history, patient charts, physician notes, financial records, and other related documents.
Typical customers
Platforms supported
Support options
Training options
Overall Rating
4.7
/5
109
Positive reviews
96
%
82
23
3
1
0
Kelsey R.
Health, Wellness and Fitness, 11-50 employees
Used daily for 2+ years
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Good, I'm a very new user. I really enjoy trainer [sensitive content hidden], I request her everytime and come prepared with support needed and she's great to get down to business and provide me with step by step help.
There's a lot of built in options to customize your software to your practice. I like that you can delete something and still view in a deleted section such as treatment.
Patient information feel scattered everywhere in different windows. I'd love to see a one-stop-shop for all patient demographics, insurance, family members. I often don't know what pencil I'm needing to click and it's more time consuming that I'd like. I'd love to see a record of reserved time and be able to see what user is shortening or lengthening appointments or reserved time.
Thank you for your review! We are pleased to hear about your experience with our training team. We are always happy to help you with any dental software questions or concerns that may come up. The ABELDent patient file contains a lot of crucial information about each patient. The Patient Dashboard displays most information on one screen, and the Personal Sidebar summarizes a patient's information throughout...
Al H.
Medical Practice, 1-10 employees
Used daily for 2+ years
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I have been using ABELDent since 2004 and I like the software very well. Ms. Apurva Vashisht she is an excellent sales associate explained very clearly about all benefits can be achieved from ABELDent software to improve our dental business scheduling and including other benefits. Excellent ABELDent technical support team, they go beyond to resolve any issues affecting ABELDent software.
Ease of use software, user friendly it has potential for adding useful features.
A bit slow software. Sometimes glitches occurs with SQL services (2 out 10 services not running) after restarting the server PC, you have to go manually select not running SQL services to run. The default backup should not be in C drive, if C drive die you lose the backup, it is better to have your backup in a different drive. Does not have Medical/Dental dictation software with speech recognition, it would be the best to have instead of typing.
Thank you for your review and for being a long-time ABELDent client! Your feedback about adding useful features rings true! Our goal is to be your All in One solution! With our new products ABELDent LS+ (local solution) and ABELDent CS (our cloud solution), we are confident that we will continue to expand our features to support our customers even better. This also includes our voice activated perio...
Darlene S.
Medical Practice, 11-50 employees
Used daily for 2+ years
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Very easy to use. Still allows old school "letters" to access areas.
We feel some of the new updates take away from the ease of what was existing and already worked fine. It's great if you're a new office, we have been with Able from the beginning and do not like many of the new updates. Also if you do have a problem the waiting time, to get through to support can take up to 20 minutes and then if you have too many issues they will not handle them all, someone from support must call back - still waiting on a call from two weeks ago when I was told someone would call back re a financial issue - This reply is based on 4 dental team members and our experience. PS your last page of this review does not allow us to identify our office as a Dental Practice - so we used Medical Practice
Leahann P.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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Abeldent is a great dental software. I have been using it in our office for 26 years, since it was first installed. It is user friendly. When working, whether is be in the schedule, accounts, contacts, it is straightforward and has a good very good flow. The Abeldent help section has very good explanaition on topics, when needed. The Abeldent Sotware Support is excellent. Abeldent Staff are always wonderful to deal with and always helpful. It is rare that I need to contact the Abeldent Software Support for help. It is a very good dental software.
Abeldent is a great dental software. It is very user friendly. It allows us to customize our schedule for our office needs. When working, whether is be in the schedule, accounts, contacts, it is straightforward and has a good very good flow. The Abeldent help section has very good explanaition on topics, when needed. The Abeldent Sotware Support is excellent. Abeldent Staff are always wonderful to deal with and always helpful.
Honestly, I haven't come across anything that I don't like. I guess if there was 1 thing that I like least about this software is that it has limited space for additional description/notes for appointments. It would be nice if these extra notes could show up on the schedule. It is only on occasion that we need it. We are able to work around it.
Thank you for taking the time out of your busy day to provide feedback on your experience using ABELDent. We are glad that you have been able to easily customize the scheduler to your preferences and that the ABELDent administrative workflows are meeting your needs. With respect to appointment scheduler notes, there are several new features to bring different types of notes to a user's attention while still respecting patient privacy. Please contact us at your convenience to discuss how we might better meet your needs.
Jolie S.
Hospital & Health Care, 1-10 employees
Used daily for 2+ years
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My review is not realistic to the product but to service that has been provided by [sensitive content hidden]. I have been working with an outdated version at one location and now that I need to learn the CS, she made it very clear. She was about to guide me through the ways they are similar and show me features that will change my dad to day use of this software. She also was very kind along the way.
There are so many different ways to complete a task that can seem overwhelming BUT because there is options it makes itself very versatile to every user. I also wish I could’ve had more free time to train with [sensitive content hidden]. OR have a L&L with her in office for my team.
Thank you for reviewing ABELDent dental software. Our dental support team is available around the clock to make your experience with ABELDent as smooth as possible. We are happy our team members helped make the transition to your updated version of ABELDent easy. If you ever need further support or have any questions, we invite you to contact us – our dental support team is available 24/7.
ABELDent has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of ABELDent?
ABELDent has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does ABELDent support?
ABELDent supports the following languages:
English
Q. Does ABELDent offer an API?
No, ABELDent does not have an API available.
Q. What other apps does ABELDent integrate with?
ABELDent integrates with the following applications:
Lightyear, Microsoft 365, Microsoft Power BI
Q. What level of support does ABELDent offer?
ABELDent offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Chat