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Maxident vs CareStack Comparison (2026)

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Maxident

CareStack

Overview

Maxident is a modular, cloud-based dental practice management software providing features for managing patient records, appointments, treatments, recalls & more

CloudStack is a cloud-based suite of practice management tools for the dental industry. The suite comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

199.95

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

698

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

Value for money

Ease of use

Features

Customer support

65%

would recommend this app

4.8

223

185

Value for money

Ease of use

Features

Customer support

85%

would recommend this app

Pros

“The customer service and rapid response times of both [SENSITIVE CONTENT HIDDEN], they make themselves available during OFF hours to respond to inquiries.”

Jennifer I.

Operations Manager

“they provide valuable tools that save me from training new employees on the software from scratch.”

Jennifer I.

Operations Manager

“They both intuitively know what i would like the software to do, in order to guide me to the correct locations.”

Jennifer I.

Operations Manager

Pros

“Being able to text to pay from the insurance payment window helps with AR as you go, the ease of the integration of CSPay into CareStack to take payments is so nice, and the different calendar view options have been very helpful.”

Angela S.

Office Manager

“Having one company to deal with for PMS, patient engagement, analytics, AI for X-ray, phones, and merchant services.”

Donna G.

Practice Administrator

“I liked the all cloud based platform, the visuals of the software, the online booking and texting, the automated reminders built within the system and the automated text messages for reviews.”

Nikhal S.

Dentist

Cons

“Entering payments is the most common daily struggle with this software especially if the software is calculated wrong I mean when we send a claim most of the time there is a difference between the right amount we are getting from the insurance and the calculation of the software which is expected sometimes but to correct is the most difficult thing to do with this software, you have to keep trying to get it right”

Jaklin T.

dentist

Cons

“My least favorite thing about CareStack is that some workflows can feel overly complicated and require too many clicks, especially for ERA processing, insurance tasks, and certain clinical functions. While the software is powerful and feature-rich, there can be a steep learning curve for new staff, and some daily tasks are not as intuitive or fast as other dental systems.”

Jennifer G.

Manager

“One of the main setbacks of this dental software is that the charting and note-taking features can sometimes feel confusing and time-consuming to learn.”

Lucas W.

Dental assistant

“I am struggling with not being able to customize everything I would like such as what you see on appt screen, adjustments set at certain percentages, etc.”