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MediClaims

4.0
(19)

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Claims management software for healthcare organizations

(0)

MediClaims Pricing, Features, Reviews and Alternatives

MediClaims FAQs

Q. What type of pricing plans does MediClaims offer?

MediClaims has the following pricing plans:
Starting from: $1.00
Pricing model: One Time License
Free Trial: Available

These products have better value for money


Q. Who are the typical users of MediClaims?

MediClaims has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does MediClaims support?

MediClaims supports the following languages:
English


Q. Does MediClaims offer an API?

No, MediClaims does not have an API available.


Q. What level of support does MediClaims offer?

MediClaims offers the following support options:
Chat, 24/7 (Live rep), Phone Support, Email/Help Desk

MediClaims product overview

Price starts from

1

One-time payment

Per Feature

What is MediClaims?

MediClaims is a claims management software that helps organizations manage claims processing across several healthcare sectors, including medical, dental, vision, disability, prescription drugs, and consumer-driven healthcare. It enables supervisors to streamline benefit administration processes for flexible spending accounts (FSA), Health Reimbursement Arrangements (HRA), and Health Savings Accounts (HSA).

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Phone Support
Email/Help Desk

Training options

Live Online
Webinars
In Person
Documentation

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1

One-time payment

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Starting from

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/user

Per month

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MediClaims pricing information

Value for money

4.0

/5

19

Starting from

1

One-time payment

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

MediClaims features

Functionality

3.8

/5

19

Total features

44

4 categories

Most valued features by users

Reporting & Statistics
HIPAA Compliant
Document Management
Third Party Integrations
Billing & Invoicing
Workflow Management
Customizable Reports
API

MediClaims users reviews

Overall Rating

4.0

/5

19

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.32/10
Rating distribution

5

4

3

2

1

3

12

4

0

0

Pros
Reporting is robust in MediClaims, Benefit Design can be detailed and unique, MediClaims is being upgraded quarterly and we appreciate the response when a request is suggested.
The software is easy to use. The company has a commitment to their clients to always listen to their client's needs and great customer service.
Visibly easy on the eyes, does have some good improvements in the time that i have been here, less than a year.
Cons
Takes long to get updates in place. We have job fails at our warehouse at least once a week.
Most issues cause us to have to force pay claims and deal with grumbling members who are waiting on their checks.
Turn around in customer service members. Alot of delay in responses.
oh
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odalys h.

Insurance, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Commitment to Client Support and Great Customer Service

Reviewed 2 years ago
Pros

The software is easy to use. The company has a commitment to their clients to always listen to their client's needs and great customer service.

Cons

Would like to see more automation happening with the software.

JY
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Jason Y.

Hospital & Health Care, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Mediclaims is a great platform for administration of group benefit plans

Reviewed 3 months ago
Pros

The team behind MediClaims is second to none when it comes to customer service and engaging with you directly to solve your problems. The value and voice that WLT gives to the user community in the continued development and improvement of the platform is second to none when it comes to SAAS services.

Cons

The system interface has a lot of dropdowns and menu items that can become overwhelming for personnel who has not operated in a similar database type program.

Vendor response

Jason, Thank you for your review. Your feedback is very important to us. We wanted to let you know we heard you and in 2024 our top priority is to improve our end user experience. We will provide more details throughout the year as we progress. Sincerely, Your friends at WLT

AB
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Annette B.

Insurance, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Workers' Comp user

Reviewed 2 years ago

Very satisfied with the overall customer service. Love working with the people at WLT.

Pros

Ease of use, reliability, and the customer service provided when issues arise.

Cons

The request for enhancements to the software to meet the requirements of the NYS Workers' Compensation Board. Lengthy processes

DS
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Denise S.

Executive Office, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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WLT Review

Reviewed 3 months ago

Over the 19 years. Pretty good. Within the last year, notice a different in customer service response time.

Pros

Ease of learning and using MediClaims with all departments

Cons

Turn around in customer service members. Alot of delay in responses.

Vendor response

Your feedback is very important to us. We value your partnership. As you may have seen during our recent updates we have grown our customer service team and strengthen it with new management. These changes will ensure our customer service response times to get back to the levels you are accustomed to getting from WLT. Sincerely, Your partners at WLT

VD
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Victoria D.

Insurance, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Know the System

Reviewed 2 years ago

GBS offers customized health plans to our clients and WLT has been able to keep up with most of our demands. The frequent updates allow us to continue to refine our processes and be more efficient - although the roll out could be smoother.

Pros

I have worked on the claims side for about 4 years and use the system extensively for claims process, auto-adjudication, reporting, FSA, and fee scheduling. There is a learning curve when it comes to setting up the system to your specifications, but once you get enough time using it, it becomes intuitive finding issues and making the system work better for your process. We rarely have issues with claims processing and we generally find the auto-adjudication and the fee scheduling to be highly useful.

Cons

There are some aspects that could be fine tuned to be better utilized. The three that come to mind is Provider Maintenance, FSA, and Reports. While there is some customization available with Provider Maintenance as far as provider types go, there could be further customization when it comes to group level. Having options in Group Edit Specifications to pend tax ID numbers or only pend certain provider...

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