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Mend vs AdvancedMD Comparison (2026)

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AdvancedMD logo

AdvancedMD

Overview

Telemedicine is convenient and easy, which drives patient attendance. No logins or software downloads. Fully HIPAA compliant toolset (w/ BAA), encrypted video visits, and additional security measures help protect patients from a wide variety of compliance and data security risks.

AdvancedTelemedicine from AdvancedMD enables medical practitioners to schedule and conduct consultations with off-site or house-bound patients. Features include appointment scheduling, prescription renewals, bill payments, real-time chat, secure document sharing, calendar dashboard, and more.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

920

5

4

3

2

1

673

170

47

20

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

4.3

109

5

4

3

2

1

53

42

10

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

Pros

The secondary text message that says respond with “R to cancel I misread and responds with R and cancelled my first appoint. If you send these message make you you correspond with “C” it makes more sense instead of R for confirmation
ML

Mabeleine L.

Analyst

“It connects me and my provider for appointments and provides educational/informative videos while I am waiting.”
AR

Angela R.

patient

“Other than the occasional audio quality issues, I was able to complete the virtual visit without any other significant issues.”
PA

Phillip A.

Chief Handyman for my wife

Pros

“This shows the level of security.”
SM

Shannon M.

Consultant

Cons

“Had to ask the nurse to repeat herself several times because of the audio quality issues.”
PA

Phillip A.

Chief Handyman for my wife

“Had some problem with audio drop outs. ”
PA

Phillip A.

Chief Handyman for my wife

“Sometimes there are connection issues.”
KR

Kristen R.

Disabled

Cons

“There are some items that are not customizable and some reports I wish they had.”
AC

Alexandra C.

Medical Billing Manager

  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review5 years ago

Key features

  • Total features98
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Care Plan Management
  • Care Summaries
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Database
  • Client Portal
  • Communication Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Document Management
  • Document Storage
  • Drag & Drop
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • File Sharing
  • For ABA Industry
  • For Medical Purposes
  • Generative AI
  • Group Scheduling
  • HIPAA Compliant
  • Health Record Access
  • Historical Reporting
  • Initial Assessments
  • Intake Management
  • Lab Results
  • Live Chat
  • Medical Billing
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Scheduling
  • Onsite Registration
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payment Reminders
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Surveys & Feedback
  • Task Management
  • Telemedicine
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Virtual Meetings
  • Virtual Waiting Room
  • Waiting Time Tracking
  • Website Integration
  • Workflow Management
  • Total features50
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Care Plan Management
  • Care Summaries
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Database
  • Client Portal
  • Communication Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Document Management
  • Document Storage
  • Drag & Drop
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • File Sharing
  • For ABA Industry
  • For Medical Purposes
  • Generative AI
  • Group Scheduling
  • HIPAA Compliant
  • Health Record Access
  • Historical Reporting
  • Initial Assessments
  • Intake Management
  • Lab Results
  • Live Chat
  • Medical Billing
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Scheduling
  • Onsite Registration
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payment Reminders
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Surveys & Feedback
  • Task Management
  • Telemedicine
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Virtual Meetings
  • Virtual Waiting Room
  • Waiting Time Tracking
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations4
  • Axonius
  • Bitbucket
  • Jenkins
  • TeamCity
  • Total integrationsN/A
  • Axonius
  • Bitbucket
  • Jenkins
  • TeamCity

Alternatives

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