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Mend vs VSee Clinic Comparison (2026)

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Good recommendations?

Mend

VSee Clinic

Overview

Telemedicine is convenient and easy, which drives patient attendance. No logins or software downloads. Fully HIPAA compliant toolset (w/ BAA), encrypted video visits, and additional security measures help protect patients from a wide variety of compliance and data security risks.

VSee is the telehealth system used by NASA Space Station, McKesson, GE, Optum, DaVita, Trinity, and 2000+. Visit vsee.com for more info.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

920

673

170

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

4.1

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

Pros

The secondary text message that says respond with “R to cancel I misread and responds with R and cancelled my first appoint. If you send these message make you you correspond with “C” it makes more sense instead of R for confirmation

Mabeleine L.

Analyst

“It connects me and my provider for appointments and provides educational/informative videos while I am waiting.”

Angela R.

patient

“Other than the occasional audio quality issues, I was able to complete the virtual visit without any other significant issues.”

Phillip A.

Chief Handyman for my wife

Pros

“I used this software in the medical field during and after the pandemic.”

Sarah H.

Digital Forensic Examiner

“This product was easy to use, you can walk patients right through signing in.”

Sarah H.

Digital Forensic Examiner

“It was the easiest product that I reviewed and the providers were extremely happy with it.”

Sarah H.

Digital Forensic Examiner

Cons

“Had to ask the nurse to repeat herself several times because of the audio quality issues.”

Phillip A.

Chief Handyman for my wife

“The only issue we had; was that the camera froze while talking.”

Gladyisela M.

Custodial Coordinator

“Had some problem with audio drop outs. ”

Phillip A.

Chief Handyman for my wife

Cons

“There were times that I had glitchy experiences where the volume wouldn't work or there would be issues with connecting with the video, etc.”

Sarah A.

Founder

“I have had repetitive issues with connections, lag with voice and video despite the network saying good connection, error messages about appointment being over after 15min of meeting when the appointment is set to one hour, pixelizing video feed despite good networks, weekly emails about the system being down, maintenance patches to fix issues that make things worse, and other small issues which add to a high level of frustration. ”

Amy l.

LPC

“However, the shared screen view is tiny and the client can not read the worksheets or hardly see the videos I am showing.”

Krista T.

Clinical Psychologist