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Mend vs Medici Comparison (2026)

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Overview

Telemedicine is convenient and easy, which drives patient attendance. No logins or software downloads. Fully HIPAA compliant toolset (w/ BAA), encrypted video visits, and additional security measures help protect patients from a wide variety of compliance and data security risks.

Medici is a telemedicine platform for doctors to securely connect with patients via text, audio, and video. Telehealth app includes real-time language translation, patient referral, e-prescriptions, patient billing, and collaboration, EHR integration & more. Today's virtual care technology.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

149

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

920

5

4

3

2

1

673

170

47

20

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

4.5

21

5

4

3

2

1

12

7

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
57%
would recommend this app

Pros

The secondary text message that says respond with “R to cancel I misread and responds with R and cancelled my first appoint. If you send these message make you you correspond with “C” it makes more sense instead of R for confirmation
ML

Mabeleine L.

Analyst

“It connects me and my provider for appointments and provides educational/informative videos while I am waiting.”
AR

Angela R.

patient

“Other than the occasional audio quality issues, I was able to complete the virtual visit without any other significant issues.”
PA

Phillip A.

Chief Handyman for my wife

Pros

Not enoughreviews yet

Cons

“Had to ask the nurse to repeat herself several times because of the audio quality issues.”
PA

Phillip A.

Chief Handyman for my wife

“The only issue we had; was that the camera froze while talking.”
GM

Gladyisela M.

Custodial Coordinator

“Had some problem with audio drop outs. ”
PA

Phillip A.

Chief Handyman for my wife

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features98
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Care Plan Management
  • Care Summaries
  • Charting
  • Chat/Messaging
  • Client Database
  • Confirmations/Reminders
  • Contact Database
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Document Management
  • Drag & Drop
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Signature
  • Email Reminders
  • File Sharing
  • For ABA Industry
  • For Medical Purposes
  • Group Scheduling
  • HIPAA Compliant
  • Health Record Access
  • Historical Reporting
  • Initial Assessments
  • Intake Management
  • Lab Results
  • Live Chat
  • Medical Billing
  • Messaging
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Scheduling
  • Onsite Registration
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payment Reminders
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Secure Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Surveys & Feedback
  • Task Management
  • Telemedicine
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Virtual Meetings
  • Virtual Waiting Room
  • Waiting Time Tracking
  • Website Integration
  • Total features20
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Care Plan Management
  • Care Summaries
  • Charting
  • Chat/Messaging
  • Client Database
  • Confirmations/Reminders
  • Contact Database
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Document Management
  • Drag & Drop
  • E-Prescribing
  • EHR-Agnostic
  • EMR/EHR
  • Electronic Signature
  • Email Reminders
  • File Sharing
  • For ABA Industry
  • For Medical Purposes
  • Group Scheduling
  • HIPAA Compliant
  • Health Record Access
  • Historical Reporting
  • Initial Assessments
  • Intake Management
  • Lab Results
  • Live Chat
  • Medical Billing
  • Messaging
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Scheduling
  • Onsite Registration
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payment Reminders
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Renewal
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Secure Messaging
  • Self Check-In/Check-Out
  • Self Service Portal
  • Surveys & Feedback
  • Task Management
  • Telemedicine
  • Therapy Notes
  • Third-Party Integrations
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Virtual Meetings
  • Virtual Waiting Room
  • Waiting Time Tracking
  • Website Integration

Integrations

  • Total integrations4
  • Axonius
  • Bitbucket
  • Jenkins
  • TeamCity
  • Total integrationsN/A
  • Axonius
  • Bitbucket
  • Jenkins
  • TeamCity

Alternatives

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