Modio Health Features

The tracking steps and the alerts tools are the best feature of this system. It allows me to stay on top of the upcoming expiration's on everything from affiliations appointments to CAQH re-attestations. It allows me to have confidence in my credentialing skills, and for my providers to have confidence in me.

A small aspect I don't like about this software is I cannot search providers through the quick access in the "Documents" tab. Anytime I'm in the "documents" tab and want to go to another profile, I need to click on a separate tab, search the provider name and click on it. Or I can go back to "team". Both of these creates an unnecessary step to jump provider profiles.

Thank you for the wonderful review Amanda!

Ease of use and very user friendly. I especially love he alerts tab that shows me all of my providers items that are set to expire. I can quickly run through it and get out my notices to the provider offices just with a click of a button.

Nothing at all, I chose this software as they had the most to offer and their customer support is excellent!!

Thank you for your stellar review Julie!

I very rarely feel this way about software companies, but the customer service is beyond reproach. Even if the software were bad, this would make all the difference...and it is actually great tech as well. They ACTUALLY take feedback, they don't nickel/dime on training (in fact they are quite generous), they implement quickly... From a software standpoint, they drive efficiency in process, allow tracking and monitoring, document storage, workflow development...it is a really robust, but not overly complicated solution.

I would use this space to complain about functionality I want...but they have taken our feedback and implemented many of our requests. If I had to be critical, I would say it might be overwhelming if untrained...but they overcome that with great training/implementation and quite frankly the problems this software solves are inherently complicated to begin with.

Thank you so much for your review John!

The software is very user friendly and easy to navigate. It has so many features that have made such a huge difference already in my workflows. With managing multiple providers at different clinics, it helps me stay organized and on top of things. Best decision I've made in regard to time management and saving time with Credentialing!

At this time, I have no dislikes with this product.

The software is user friendly, the developers have the knowledge and willingness to go the extra mile to complete a new task with very quick turn around. We love the fact that we are not waiting for the request to be added to a list of items for the next update in 6 months or next time it comes out, they are done very quickly. We receive a note every 1 to 2 weeks notifying us of the updates or changes....

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Some of the reporting was not exactly defined as I needed but has since been improved or provided for our group.

Thank you for your wonderful review Ellen!

I believe this software is user friendly and accessible for everyone on the operations team. Multiple people can view what licenses are set to expire. This allows for the whole team to send our physicians friendly reminders to renew their licenses. We are also able to pull data such as home address and dob making it easy for us to see where our physicians are licensed and what states they reside in.

If all the licenses can automatically refresh each month that would be a game changer!

Thank you Kiara!

The alerts and reports are my favorite aspect of the software.

I can't think of anything that I don't like about the software.

Thank you Verlie for taking the time to leave us a stellar review!

Intuitive and customer service is responsive to our request to customize for our program

Reports need to be cleaned up alot prior to sending

Thank you for the awesome review Genevieve!

Prior to Modio, my team and I were working off of Google Sheets. Modio had made contracting and credentialing much more streamlined. It is so wonderful to have everything in one easy system.

I would like there to be drop downs in the tracking and have it easier to edit. The last step of the tracking is "contracting complete". Unfortunately, that is not always the case. I would like there to be an option to indicate a denial to assist in appropriate tracking and reporting.

Thank you Jaime for this awesome review and great feedback! We will definitely share this with our product team!!

Very easy to use with tons of functionality. Allows great organization of records and alerts for upcoming deadlines. Has good reporting options.

Interface not yet completed with CAQH. When this gets done will be Fantastic.

Thank you Roger for that great review!!