Credentials management software for healthcare organizations
4.81/5 (16 reviews)Most popular features of all Healthcare & Pharmaceuticals apps
13 reviewers had the following to say about Modio Health's features:
From onboarding providers, Credentialing, document storage, customer service, I am impressed.
Pros
Intuitive and customer service is responsive to our request to customize for our program
Cons
Reports need to be cleaned up alot prior to sending
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Thank you for the awesome review Genevieve!
Modio has prevented numerous instances of dispensing on prescriptions written by prescribers with inactive state licenses. The most common of these is with physician residents. In our home state, refills are invalid if the prescribers' license is inactive, so those dispenses would have been both illegal and subject to payer refunds. We also caught an OIG exclusion with a week of its posting.
Pros
As both a Compliance and Clinical Officer, our ability to confirm state licensure, DEA, OIG, PECOS, and NPI is necessary for regulatory and accreditation compliance, as well as reimbursement.
Cons
The most desired improvement is to have Modio Carbon integrate with our pharmacy dispensing software to update prescriber files, which will also improve adjudication and PDMP activities.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you for the great review Marc!
Very good product, presentation and support.
Pros
Allows great organization of records and alerts for upcoming deadlines.
Cons
Interface not yet completed with CAQH.
Rating breakdown
Time used: 6-12 months
Frequency of use: Occasionally
Likelihood to recommend
Thank you Roger for that great review!!
was fine until I decided it wasn't the right fit for us.
Pros
The mapped data and documents is helpful if you can get providers to create the account and do everything manually at the outset.
Cons
They send invoices via Quickbooks.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Occasionally
Likelihood to recommend
Hi Chris, I appreciate the time you've taken to write this review and sorry about your experience. We make it a point to be known for our customer service so this situation caught us off guard. We do actually offer auto-pay and many of our clients use this option. I will be reaching out to you personally within the next 24 hours to touch base. We want to learn more about the situation and how we can make things right. Best, Kirk Health, MD, CEO & Founder of Modio Health
Fast credentialing help.
Pros
Value. Automatically classifies documents.
Cons
Admittedly, I did not do an in-depth comparison with other products, but this one was just too easy to use.
Rating breakdown
Time used: 1-2 years
Frequency of use: Monthly
Likelihood to recommend
Thank you for your awesome review, Harold!
In the long run Modio will become a great tool once we figure out how to utilize all of the features. Right now we are still in implementing the process so it's been time consuming.
Pros
We are new to Modio and are still working through all the features but so far being able to run reports and house all the documents and information on a provider has been easy and a real time saver.
Cons
Customizing fields and hiding features is not always possible so we've have to come up with a data dictionary to help guide us until we can integrate Modio's process with our own.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Thank you Kanitta for taking the time to leave us this awesome review and feedback!
We as a group feel Modio is a great software and are extremely happy.
Pros
Very easy to navigate.
Cons
I feel the reports can be made a little easier
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you Vanessa for taking the time to review and giving us some feedback!
Pros
One email and you have sent them all the reminder. The process for applications mapping is easy and quick also.
Cons
Some of the reporting was not exactly defined as I needed but has since been improved or provided for our group.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Thank you for your wonderful review Ellen!
Genuinely one of the best experiences I have had onboarding technology into our workflows.
Pros
From a software standpoint, they drive efficiency in process, allow tracking and monitoring, document storage, workflow development...it is a really robust, but not overly complicated solution.
Cons
I would use this space to complain about functionality I want...but they have taken our feedback and implemented many of our requests. If I had to be critical, I would say it might be overwhelming if untrained...but they overcome that with great training/implementation and quite frankly the problems this software solves are inherently complicated to begin with.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Thank you so much for your review John!
From the implementation to the customer service follow up, everyone on the Modio team I've worked with has been wonderful!
Pros
The tracking steps and the alerts tools are the best feature of this system.
Cons
A small aspect I don't like about this software is I cannot search providers through the quick access in the "Documents" tab.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Thank you for the wonderful review Amanda!
Modio Health has streamlined our credentialing overall. The features of this software such as the expirable tracking, mapped forms, maintaining CMEs and application tracking allow us to work quicker and smarter. The ease of providers entering their information directly to the site helps eliminate the chance of human error. Overall this software has been an asset for our company.
Pros
This software is very user-friendly. Credentialing processes have a lot of details and variables, yet Modio has found a way to streamline the system and process to be user-friendly and utilized easily by providers, office admin, PSV credentialist, and provider credentialist.
Cons
Hospital credentialing and reports could be improved to meet the high standard of the insurance plan credentialing and reports.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thank you Andrea for taking the time to write this review! We appreciate all your feedback and really enjoy working with you!
They have been great to work, they are very knowledgeable about their product and always helpful.
Pros
The best part is having everything in one place and having access to everything I need on a daily basis. The interface is very user friendly.
Cons
The inability to limit types of CME used for our group.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Thank you Angela for taking the time to leave a review and some good feedback for us!
Also, the actual customer service department has gone above and beyond to help us get up and running.
Pros
The ease of use for this software was great. It was affordable, thorough and organized. The training, follow-up and support throughout the process was fantastic.
Cons
Loading the data. Modio loads quite a bit of the data for you. However, waiting as long as we did to purchase the platform caused us to have lots of information to enter.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Thank you John for your feedback!
