Modio Health Features

Modio Health

Credentials management software for healthcare organizations

4.81/5 (16 reviews)

Modio Health Feature Summary

  • CME Tracking
  • CV Generator
  • Committee Management
  • Document Management
  • Expiration Management
  • Form Management
  • License Verification
  • Online Applications
  • Password Management
  • Peer Review Tracking
  • Practice Management
  • Record Management

Competitor Feature Comparison

Action Management
Activity Dashboard
Applications Management
Automatic Notifications
Certification Tracking
Compliance Management
Contact Database
Credential Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Signature Capture
Email Invitations & Reminders
Email Notifications
Forms Management
Monitoring
Password Management
Progress Tracking
Real Time Reporting
Reminders
Reporting & Statistics
Search Functionality
Self Service Portal
Tagging
Task Management
Workflow Management
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Action Management
Activity Dashboard
Applications Management
Automatic Notifications
Certification Tracking
Compliance Management
Contact Database
Credential Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Signature Capture
Email Invitations & Reminders
Email Notifications
Forms Management
Monitoring
Password Management
Progress Tracking
Real Time Reporting
Reminders
Reporting & Statistics
Search Functionality
Self Service Portal
Tagging
Task Management
Workflow Management
Visit WebsiteCompare App
Action Management
Activity Dashboard
Applications Management
Automatic Notifications
Certification Tracking
Compliance Management
Contact Database
Credential Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Signature Capture
Email Invitations & Reminders
Email Notifications
Forms Management
Monitoring
Password Management
Progress Tracking
Real Time Reporting
Reminders
Reporting & Statistics
Search Functionality
Self Service Portal
Tagging
Task Management
Workflow Management
Visit WebsiteCompare App

Modio Health Feature Reviews

13 reviewers had the following to say about Modio Health's features:

Genevieve Schofield

Great work flow

2018-10-16

From onboarding providers, Credentialing, document storage, customer service, I am impressed.

Pros

Intuitive and customer service is responsive to our request to customize for our program

Cons

Reports need to be cleaned up alot prior to sending

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Modio Health


Thank you for the awesome review Genevieve!

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Marc Stranz, Pharm.D.

Simple and near-instant prescriber verification

2019-02-09

Modio has prevented numerous instances of dispensing on prescriptions written by prescribers with inactive state licenses. The most common of these is with physician residents. In our home state, refills are invalid if the prescribers' license is inactive, so those dispenses would have been both illegal and subject to payer refunds. We also caught an OIG exclusion with a week of its posting.

Pros

As both a Compliance and Clinical Officer, our ability to confirm state licensure, DEA, OIG, PECOS, and NPI is necessary for regulatory and accreditation compliance, as well as reimbursement.

Cons

The most desired improvement is to have Modio Carbon integrate with our pharmacy dispensing software to update prescriber files, which will also improve adjudication and PDMP activities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Modio Health


Thank you for the great review Marc!

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Roger Barnett

Review of Modio

2019-08-05

Very good product, presentation and support.

Pros

Allows great organization of records and alerts for upcoming deadlines.

Cons

Interface not yet completed with CAQH.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Modio Health


Thank you Roger for that great review!!

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Chris Highley

Very difficult to cancel account

2020-09-11

was fine until I decided it wasn't the right fit for us.

Pros

The mapped data and documents is helpful if you can get providers to create the account and do everything manually at the outset.

Cons

They send invoices via Quickbooks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No

Response from Modio Health


Hi Chris, I appreciate the time you've taken to write this review and sorry about your experience. We make it a point to be known for our customer service so this situation caught us off guard. We do actually offer auto-pay and many of our clients use this option. I will be reaching out to you personally within the next 24 hours to touch base. We want to learn more about the situation and how we can make things right. Best, Kirk Health, MD, CEO & Founder of Modio Health

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Harold Kraft

Excellent, hassle-free credentialing software. Fabulous value.

2018-03-28

Fast credentialing help.

Pros

Value. Automatically classifies documents.

Cons

Admittedly, I did not do an in-depth comparison with other products, but this one was just too easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Modio Health


Thank you for your awesome review, Harold!

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KANITTA SCHULA

Time Saver

2020-09-24

In the long run Modio will become a great tool once we figure out how to utilize all of the features. Right now we are still in implementing the process so it's been time consuming.

Pros

We are new to Modio and are still working through all the features but so far being able to run reports and house all the documents and information on a provider has been easy and a real time saver.

Cons

Customizing fields and hiding features is not always possible so we've have to come up with a data dictionary to help guide us until we can integrate Modio's process with our own.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Modio Health


Thank you Kanitta for taking the time to leave us this awesome review and feedback!

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Vanessa Nazario

Somnia

2020-10-05

We as a group feel Modio is a great software and are extremely happy.

Pros

Very easy to navigate.

Cons

I feel the reports can be made a little easier

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Modio Health


Thank you Vanessa for taking the time to review and giving us some feedback!

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Ellen Andrew

MODIO has never let us down from the day one, Always available and always attentive to our needs.

2018-04-06

Pros

One email and you have sent them all the reminder. The process for applications mapping is easy and quick also.

Cons

Some of the reporting was not exactly defined as I needed but has since been improved or provided for our group.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Modio Health


Thank you for your wonderful review Ellen!

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John Gwin

Fantastic Product - Better Team

2020-05-08

Genuinely one of the best experiences I have had onboarding technology into our workflows.

Pros

From a software standpoint, they drive efficiency in process, allow tracking and monitoring, document storage, workflow development...it is a really robust, but not overly complicated solution.

Cons

I would use this space to complain about functionality I want...but they have taken our feedback and implemented many of our requests. If I had to be critical, I would say it might be overwhelming if untrained...but they overcome that with great training/implementation and quite frankly the problems this software solves are inherently complicated to begin with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Modio Health


Thank you so much for your review John!

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Amanda Ibanez

Modio Review

2019-08-01

From the implementation to the customer service follow up, everyone on the Modio team I've worked with has been wonderful!

Pros

The tracking steps and the alerts tools are the best feature of this system.

Cons

A small aspect I don't like about this software is I cannot search providers through the quick access in the "Documents" tab.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Modio Health


Thank you for the wonderful review Amanda!

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Andrea Griffin

5 Star Software

2020-10-07

Modio Health has streamlined our credentialing overall. The features of this software such as the expirable tracking, mapped forms, maintaining CMEs and application tracking allow us to work quicker and smarter. The ease of providers entering their information directly to the site helps eliminate the chance of human error. Overall this software has been an asset for our company.

Pros

This software is very user-friendly. Credentialing processes have a lot of details and variables, yet Modio has found a way to streamline the system and process to be user-friendly and utilized easily by providers, office admin, PSV credentialist, and provider credentialist.

Cons

Hospital credentialing and reports could be improved to meet the high standard of the insurance plan credentialing and reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Modio Health


Thank you Andrea for taking the time to write this review! We appreciate all your feedback and really enjoy working with you!

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Angela Otto

Modio

2020-11-05

They have been great to work, they are very knowledgeable about their product and always helpful.

Pros

The best part is having everything in one place and having access to everything I need on a daily basis. The interface is very user friendly.

Cons

The inability to limit types of CME used for our group.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Modio Health


Thank you Angela for taking the time to leave a review and some good feedback for us!

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John Brennan

Great Software and a Great Value

2020-06-19

Also, the actual customer service department has gone above and beyond to help us get up and running.

Pros

The ease of use for this software was great. It was affordable, thorough and organized. The training, follow-up and support throughout the process was fantastic.

Cons

Loading the data. Modio loads quite a bit of the data for you. However, waiting as long as we did to purchase the platform caused us to have lots of information to enter.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Modio Health


Thank you John for your feedback!

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