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Docusign
Electronic signature & document approval software
Last updated: February 2025
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Docusign - 2025 Pricing, Features, Reviews & Alternatives
Starting from
10
Per month
Alternatives with better value for money
Docusign's key features
GetApp's analysis of 1,427 verified user reviews collected between July 2021 and January 2025 identified Docusign's most critical features and how it performs according to users.
Reviewers appreciate DocuSign's electronic signature feature for its convenience and speed, allowing users to sign documents remotely without the need for physical paperwork. They find it secure, legally binding, and easy to use, with options to save and reuse signatures. Users highlight its ability to handle multiple participants and track the signing process, making it ideal for business transactions, HR paperwork, and client contracts. They also value the environmental benefits of reducing paper usage. Of the 944 Docusign users who gave detailed accounts of their use of Electronic Signature, 99% rated this feature as important or highly important.
Reviewers indicate that DocuSign's multi-party signing feature is highly valuable for efficiently managing documents that require multiple signatures. They appreciate the ability to send documents to multiple recipients simultaneously, track the signing order, and receive notifications upon completion. Users find it particularly useful for legal documents, contracts, and real estate transactions, as it saves time and reduces the need for physical meetings. They also mention the convenience of setting reminders for pending signatures. Of the 586 Docusign users who gave detailed accounts of their use of Multi-Party Signing, 92% rated this feature as important or highly important.
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Users report that DocuSign's authentication feature ensures the security and integrity of the signing process. They value the multiple authentication methods available, such as email, SMS, and knowledge-based authentication, which help verify the identity of signers. Reviewers appreciate the tamper-proof digital signatures and audit trails that provide legal security and compliance. They find this capability important for protecting sensitive documents and preventing fraud, making it a trusted solution for important business transactions. Of the 458 Docusign users who gave detailed accounts of their use of Authentication, 90% rated this feature as important or highly important.
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Reviewers feel that DocuSign's mobile signature capture feature is highly convenient for signing documents on the go. They appreciate the ability to use smartphones and tablets to sign documents, which enhances flexibility and efficiency. Users find it easy to draw, upload, or select pre-made signatures on mobile devices, making it ideal for busy professionals and clients who are frequently traveling. They also highlight the seamless integration with other DocuSign capabilities, ensuring a smooth signing process. Of the 479 Docusign users who gave detailed accounts of their use of Mobile Signature Capture, 90% rated this feature as important or highly important.

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Reviewers highlight the importance of DocuSign's document storage feature for securely storing and managing signed documents. They appreciate the centralized location for easy access, retrieval, and sharing of documents. Users find it beneficial for maintaining compliance with retention policies and protecting sensitive information. They also mention the convenience of having a backup of signed documents, which can be accessed from anywhere, reducing the need for physical storage and enhancing overall document management efficiency. Of the 411 Docusign users who gave detailed accounts of their use of Document Storage, 81% rated this feature as important or highly important.

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All Docusign features
Features rating:
Docusign alternatives
Docusign pricing
Value for money rating:
Starting from
10
Per month
Usage Based
Docusign integrations (657)
Integrations rated by users
We looked through 8,776 user reviews, to identify which products are mentioned as Docusign integrations, and what is the users perception.
“Integrate digital signatures with documents created in Google Docs, simple and easy to get client signatures”
“Our entire operation depends on Google Docs and Google Mail. This integrates flawlessly.”
Ed Sterling
CVO
“If I’m using zoom, and going over the document with someone, all I have to do is send a document through email. It makes it so convenient. ”
“It allows me to share contracts and agreements right from the Zoom meeting and close a deal in the meeting.”
Serenity Gray
Small business owner
“Contacts in Procore are a breeze with DocuSign because there is no uploading or downloading. The contract template is filled out with the Procore commitment information automatically, so theres no discrepancies between Procore and the contract.”
“subcontractors would not be able to sign needed documents in a timely manner”
Thomas Thomas
Estimator
“extensions are available that make it seemless. Recieve a document you need docusigned? All you need to do is click "DocuSign" and it pulls the document from the email. No need to download and upload.”
Jessica Fields
Real Estate Broker
“The template in pdf, you downloading a signed document in pdf, it is a working tool”

Zafar Abraev
HSE Manager
“It allows us to track our sales pipeline and progress our deals as we can see when the Docusign has been delivered\reviewed and signed.”

Anonymous Reviewer
Chief Technology Officer APAC
“This is our document management repository, and it is a key component of our day-to-day.”
Joan Perez
IT Director
“We use Greenhouse for our ATS and having DocuSign available through the software makes signing job offers quick and easy. ”
Megan Westover
Talent Acquisition Partner
“Whenever a customer finishes signing their document, it automatically transfers over to sales force ”
Rachel Poole
Underwriter
“Makes employee contracts and sales commission plans easy to deploy and get signed.”

Anonymous Reviewer
Chief Technology Officer APAC
“All our Events and Space Use rental contracts are generated here and then sent via Docusign through a pre-set envelope for each specific document type.”
Bethany Minor
Program Coordinator
“Camunda build up a signin workflow where Docusign were integrated to approval signin process”
Sudipta Debnath
Technical Leader
“QuickBooks is what we create the contract off of to then submit via Docusign ”
Danielle Scott
Office Manager
“We are not still using intensively the Ariba contract management solution. ”
Sergio Mota
IT Finance Architect
“MRI talks to DocuSign but DocuSign doesn’t talk back so we just have to manually add the lease to the attachments and resident pet or emergency contacts ”

Anonymous Reviewer
Training Specialist
“It gives us the ability to authenticate signatures easily without having to meet in-person with our tax professionals that we work with.”
Henry Bastable
CTO
“It’s important the signatures are stored into our filevine system for ease of data organization ”
Ramon Lopez
Office manager
“We would not have used Docusign if it did not integrate with DOcstar which we have been using for much longer,”
Stephen Hartmann
Advisor
“We process our leases through Docusign which allows for us to get them executed quickly.”
Ryan Rey Ybanez
Accountant
“We use Lever as our master candidate database (Applicant Tracking System or ATS). The integration with DocuSign is seamless and works like a clock.”
Serguei Zaychenko
Senior Recruiter
“Helps in reducing hassles in producing agreements automatically for certain real estate”
Charles Kim
Real estate agent
“Facilitating digital signatures on a deal that is otherwise very digital based increases overall efficiencies.”
Caroline McAvity
associate
Docusign support options
Typical customers
Platforms supported
Support options
Training options
Docusign reviews
Overall rating
4.8
/5
8.7K
Positive reviews
97
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.01/10
6.9K
1.5K
217
24
37
Docusign FAQs
Docusign has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Docusign?
Docusign has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Docusign support?
Docusign supports the following languages:
English, Portuguese, Spanish
Q. Does Docusign support mobile devices?
Docusign supports the following devices:
Android, iPad, iPhone
Q. Does Docusign offer an API?
Yes, Docusign has an API available for use.
Q. What other apps does Docusign integrate with?
Docusign integrates with the following applications:
Google Docs, Stripe, Zoom Events and Webinars, Microsoft 365, ServiceNow, Workday Enterprise Management Cloud, Salesforce Platform
Q. What level of support does Docusign offer?
Docusign offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep)