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Docusign Logo

Electronic signature & document approval software

Last updated: February 2025

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Docusign - 2025 Pricing, Features, Reviews & Alternatives

What is Docusign?

Docusign is changing how business gets done by empowering more than 250,000 companies and more than 100 million users in 188 countries to send, sign and manage agreements anytime, anywhere, on any device with trust and confidence.

Docusign replaces printing, faxing, scanning and overnighting paper documents to transact business. Their technology enables organizations of every size, industry and geography to make every agreement fully digital to keep life and business moving forward.

Benefits of using Docusign

Thousands of enterprise organizations in the financial services, travel, human resources, and insurance industries have chosen Docusign as their preferred e-signature platform.
Docusign for the Enterprise improves your business process with a fast, complete and trusted platform.
Fast
Accelerate business transactions throughout your organization with convenient electronic signatures that work the way your people and customers work.
Reduce the time it takes to obtain signatures on documents from days to minutes, and eliminate errors caused by manual processing or re-keying data
Simplify the entire approval process to increase accuracy and business efficiency.
Complete
Docusign provides the most robust esignature transaction management services including authentication, electronic forms, integration, and collaboration to automate any type of transaction
Support for all the ways you sign including remote, embedded, and in-person from a single platform
Integrate with your existing line of business applications, or industry platforms such as Salesforce or Microsoft.
Leverage the Dev Center resources to dramatically shorten integration time and reduce project risk
Trusted
Trust the global leader in electronic signature solutions and the number one choice of Fortune 500 companies.
Warranted by Docusign to provide a Fully ESIGN compliant process
Leverage Docusign's deep experience as the leading enterprise electronic service provider

Starting from

10

Per month

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Docusign's key features

GetApp's analysis of 1,427 verified user reviews collected between July 2021 and January 2025 identified Docusign's most critical features and how it performs according to users.

Electronic Signature

Reviewers appreciate DocuSign's electronic signature feature for its convenience and speed, allowing users to sign documents remotely without the need for physical paperwork. They find it secure, legally binding, and easy to use, with options to save and reuse signatures. Users highlight its ability to handle multiple participants and track the signing process, making it ideal for business transactions, HR paperwork, and client contracts. They also value the environmental benefits of reducing paper usage. Of the 944 Docusign users who gave detailed accounts of their use of Electronic Signature, 99% rated this feature as important or highly important.

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Docusign is the best software to use to manage documents that require signatures. Users can manually input their signature for each box, or they can upload their signature to input into each signature box without having to write anything
The best feature about DocuSign is allowing electronic signatures because a lot of times we may not be in the same room with a client that needs to sign some paperwork and this makes it so easy to have our clients sign and we can get the ball rolling on whatever task we're working on

Multi-Party Signing

Reviewers indicate that DocuSign's multi-party signing feature is highly valuable for efficiently managing documents that require multiple signatures. They appreciate the ability to send documents to multiple recipients simultaneously, track the signing order, and receive notifications upon completion. Users find it particularly useful for legal documents, contracts, and real estate transactions, as it saves time and reduces the need for physical meetings. They also mention the convenience of setting reminders for pending signatures. Of the 586 Docusign users who gave detailed accounts of their use of Multi-Party Signing, 92% rated this feature as important or highly important.

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The multi party signing tool is ideal for those contracts that various people need to sign. Before we implemented docusign, we would mail a document to the first party, wait to receive it back, then mail it to the second party and so forth. It would take weeks to get something signed and now it takes minutes.
Docusign allows you to have multiple people sign a document. It will send a unique email to each individual to sign their portion of the document. This is great in transactions like real estate and contracts

Authentication

Users report that DocuSign's authentication feature ensures the security and integrity of the signing process. They value the multiple authentication methods available, such as email, SMS, and knowledge-based authentication, which help verify the identity of signers. Reviewers appreciate the tamper-proof digital signatures and audit trails that provide legal security and compliance. They find this capability important for protecting sensitive documents and preventing fraud, making it a trusted solution for important business transactions. Of the 458 Docusign users who gave detailed accounts of their use of Authentication, 90% rated this feature as important or highly important.

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Authentication is a crucial aspect of using Docusign as it ensures that only authorized individuals are able to access and sign documents. This added layer of security helps protect against fraud and ensures that the signer is who they claim to be. My company heavily relies on Docusign for Authentication.
Verification choices assist with demonstrating that endorsers are who they say they are at the hour of marking, guaranteeing your records have non-disavowal in an official courtroom. With DocuSign, the security of your archives, electronic mark validation, and framework security are first concerns.

Mobile Signature Capture

Reviewers feel that DocuSign's mobile signature capture feature is highly convenient for signing documents on the go. They appreciate the ability to use smartphones and tablets to sign documents, which enhances flexibility and efficiency. Users find it easy to draw, upload, or select pre-made signatures on mobile devices, making it ideal for busy professionals and clients who are frequently traveling. They also highlight the seamless integration with other DocuSign capabilities, ensuring a smooth signing process. Of the 479 Docusign users who gave detailed accounts of their use of Mobile Signature Capture, 90% rated this feature as important or highly important.

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Digital signatures are critical for my business since 85% or so my clients are transacting by phone. So giving them the flexibility to sign on the mobile phone helps to close out/resolve contract signatures needed for Projects
I like how convenient it is to use mobile signature capture in DocuSign. It allows me to sign documents on the go, directly from my smartphone or tablet, making the signing process faster and more flexible.

Document Storage

Reviewers highlight the importance of DocuSign's document storage feature for securely storing and managing signed documents. They appreciate the centralized location for easy access, retrieval, and sharing of documents. Users find it beneficial for maintaining compliance with retention policies and protecting sensitive information. They also mention the convenience of having a backup of signed documents, which can be accessed from anywhere, reducing the need for physical storage and enhancing overall document management efficiency. Of the 411 Docusign users who gave detailed accounts of their use of Document Storage, 81% rated this feature as important or highly important.

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Users should use DocuSign's document storage in order to handle their crucial documents safely and conveniently in a single spot.It uses cutting-edge encryption and other security features, is convenient, and provides an audit trail for compliance purposes. It is designed to be safe and consistent with industry standards.
Document storage is vital and critically important in this program. It allows us to pull documents when we need them and not have paper copies on file to protect people for privacy and HIPAA regulations

All Docusign features

Features rating:

Activity Tracking
Document Review
Digital Signature
Data Security
Completion Tracking
Customizable Forms
Secure Data Storage
Status Tracking
Quotes/Estimates
Document Management
File Sharing
Process/Workflow Automation
Content Management
Forms Creation & Design
Archiving & Retention
Approval Process Control
Access Controls/Permissions
File Recovery
Workflow Management
Data Import/Export
Customizable Fields
RFP Management
Reminders
Contract/License Management
Pre-built Templates
Document Generation
Templates
Contract Drafting
Search/Filter
Customizable Templates
Audit Trail
Collaboration Tools
Compliance Tracking
Proposal Generation
Full Text Search
Commenting/Notes
Configurable Workflow
Customizable Branding
Task Management
Drag & Drop
Third-Party Integrations
Team Collaboration
Version Control
Alerts/Notifications
Forms Management
API
Reporting & Statistics
Activity Dashboard
Template Management
Tagging
Specialty Contracts
Sell Side (Customers)
Customizable Reports
Data Extraction
Reporting/Analytics
Content Library
Real-Time Data
Audit Management
Document Automation
Document Capture
Compliance Management
Government Contracts
Buy Side (Suppliers)

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Docusign pricing

Value for money rating:

Starting from

10

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

Docusign integrations (657)

Integrations rated by users

We looked through 8,776 user reviews, to identify which products are mentioned as Docusign integrations, and what is the users perception.

Google Docs logo
Google Docs

Integration rating: 5.0 (7)

Integrate digital signatures with documents created in Google Docs, simple and easy to get client signatures

Our entire operation depends on Google Docs and Google Mail. This integrates flawlessly.

ES

Ed Sterling

CVO

1/2

Integration rating: 5.0 (2)

If I’m using zoom, and going over the document with someone, all I have to do is send a document through email. It makes it so convenient.

It allows me to share contracts and agreements right from the Zoom meeting and close a deal in the meeting.

SG

Serenity Gray

Small business owner

1/2
Procore logo
Procore

Integration rating: 5.0 (2)

Contacts in Procore are a breeze with DocuSign because there is no uploading or downloading. The contract template is filled out with the Procore commitment information automatically, so theres no discrepancies between Procore and the contract.

subcontractors would not be able to sign needed documents in a timely manner

TT

Thomas Thomas

Estimator

1/2
Gmail logo
Gmail

Integration rating: 4.5 (10)

extensions are available that make it seemless. Recieve a document you need docusigned? All you need to do is click "DocuSign" and it pulls the document from the email. No need to download and upload.

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Jessica Fields

Real Estate Broker

Integration rating: 5.0 (8)

The template in pdf, you downloading a signed document in pdf, it is a working tool

AvatarImg

Zafar Abraev

HSE Manager

Integration rating: 5.0 (8)

It allows us to track our sales pipeline and progress our deals as we can see when the Docusign has been delivered\reviewed and signed.

AvatarImg

Anonymous Reviewer

Chief Technology Officer APAC

Integration rating: 4.8 (4)

This is our document management repository, and it is a key component of our day-to-day.

JP

Joan Perez

IT Director

Greenhouse logo
Greenhouse

Integration rating: 5.0 (3)

We use Greenhouse for our ATS and having DocuSign available through the software makes signing job offers quick and easy.

MW

Megan Westover

Talent Acquisition Partner

Integration rating: 4.5 (2)

Whenever a customer finishes signing their document, it automatically transfers over to sales force

RP

Rachel Poole

Underwriter

BambooHR logo
BambooHR

Integration rating: 4.5 (2)

Makes employee contracts and sales commission plans easy to deploy and get signed.

AvatarImg

Anonymous Reviewer

Chief Technology Officer APAC

Integration rating: 5.0 (2)

All our Events and Space Use rental contracts are generated here and then sent via Docusign through a pre-set envelope for each specific document type.

BM

Bethany Minor

Program Coordinator

Camunda logo
Camunda

Integration rating: 5.0 (1)

Camunda build up a signin workflow where Docusign were integrated to approval signin process

SD

Sudipta Debnath

Technical Leader

Integration rating: 5.0 (1)

QuickBooks is what we create the contract off of to then submit via Docusign

DS

Danielle Scott

Office Manager

Integration rating: 4.0 (1)

We are not still using intensively the Ariba contract management solution.

SM

Sergio Mota

IT Finance Architect

Integration rating: 4.0 (1)

MRI talks to DocuSign but DocuSign doesn’t talk back so we just have to manually add the lease to the attachments and resident pet or emergency contacts

AvatarImg

Anonymous Reviewer

Training Specialist

Integration rating: 5.0 (1)

It gives us the ability to authenticate signatures easily without having to meet in-person with our tax professionals that we work with.

HB

Henry Bastable

CTO

Filevine logo
Filevine

Integration rating: 5.0 (1)

It’s important the signatures are stored into our filevine system for ease of data organization

RL

Ramon Lopez

Office manager

DocStar ECM logo
DocStar ECM

Integration rating: 5.0 (1)

We would not have used Docusign if it did not integrate with DOcstar which we have been using for much longer,

SH

Stephen Hartmann

Advisor

TenantCloud logo
TenantCloud

Integration rating: 5.0 (1)

We process our leases through Docusign which allows for us to get them executed quickly.

RR

Ryan Rey Ybanez

Accountant

Lever logo
Lever

Integration rating: 5.0 (1)

We use Lever as our master candidate database (Applicant Tracking System or ATS). The integration with DocuSign is seamless and works like a clock.

SZ

Serguei Zaychenko

Senior Recruiter

Integration rating: 5.0 (1)

Helps in reducing hassles in producing agreements automatically for certain real estate

CK

Charles Kim

Real estate agent

Integration rating: 5.0 (1)

Facilitating digital signatures on a deal that is otherwise very digital based increases overall efficiencies.

CM

Caroline McAvity

associate

Workday HCM logo
Workday HCM

Integration rating: 5.0 (3)

Google Forms logo
Google Forms

Integration rating: 5.0 (2)

TOTVS ERP logo
TOTVS ERP

Integration rating: 5.0 (1)

Docusign support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Webinars
In Person
Documentation
Videos

Docusign reviews

Overall rating

4.8

/5

8.7K

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.01/10
Rating distribution

5

4

3

2

1

6.9K

1.5K

217

24

37

Pros
I have always had a great experience with this software easy and accessible gets what you need to do done quickly and both parties are happy.
And the ease of use with the convenience it provides for all your signing legal documents makes this a great product. Had given me overall a great experience each time that I had used it.
I really like the fact that it is a very secure website to sign important and legal documents and send them safely over the internet.
Cons
Every contact with customer service was a failure. It's a real shame that such a big company can release such a bad API / SDKs...the worst API integration I have ever made.
At first, I missed one document that I had to go back and sign once I found the correct email. This is probably more user error, but it did make it more confusing.
My business did more for our customers than our contract required - because it's the right thing to do. I was very disappointed in DocuSign that they automatically charged my credit card.

Docusign FAQs

Q. What type of pricing plans does Docusign offer?

Docusign has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Docusign?

Docusign has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Docusign support?

Docusign supports the following languages:
English, Portuguese, Spanish


Q. Does Docusign support mobile devices?

Docusign supports the following devices:
Android, iPad, iPhone


Q. Does Docusign offer an API?

Yes, Docusign has an API available for use.


Q. What other apps does Docusign integrate with?

Docusign integrates with the following applications:
Google Docs, Stripe, Zoom Events and Webinars, Microsoft 365, ServiceNow, Workday Enterprise Management Cloud, Salesforce Platform


Q. What level of support does Docusign offer?

Docusign offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep)

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