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Modio Health
4.9
(25)

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Credentials management software for healthcare organizations

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(1)

Modio Health Pricing, Features, Reviews and Alternatives

Modio Health product overview

What is Modio Health?

Modio Health is a credentials management software which enables healthcare organizations to streamline credentials, licensure and careers management with one-click renewals, document storage, a CV generator, and workflow tracking, plus compliance and security tools. With Modio Health, users can digitize and send credentials to other organizations, keep staff in compliance, and stay up-to-date on expiration deadlines with alerts. As a cloud-based solution, Modio Health allows users to access credentials information anytime, anywhere via any internet-enabled device, including desktops, laptops, tablets, and mobiles.

Key benefits of using Modio Health

• Compliance reports and dashboards keep staff in compliance with alert notifications before any expiration deadlines.
• Custom built workflows help users track and manage their organization's processes.
• Real-time integrations with PSV sources ensure data integrity and accuracy.
• Users can send pre-populated documents for providers to electronically sign anytime.
• Securely store important documents and access them anytime, anywhere.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

In Person
Documentation
Webinars
Live Online
Videos

Modio Health pricing information

Value for money

4.8

/5

25

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Modio Health features

Functionality

4.7

/5

25

Total features

30

2 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Appointment Management
Reminders
Alerts/Notifications
Document Management
Workflow Management
Self Service Portal

Modio Health users reviews

Overall Rating

4.9

/5

25

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.54/10
Rating distribution

5

4

3

2

1

23

1

1

0

0

Pros
My experience with Modio has been wonderful. The implementation process was so seamless and the customer service is incredible.
Overall, we are thrilled with Modio. The user friendly interface doesn’t require extensive training so we were able to jump in benefit from the functionality right away.
They have been great to work, they are very knowledgeable about their product and always helpful.
Cons
VERY difficult to cancel this service. Still getting invoices despite notification of canceling months ago.
The inability to limit types of CME used for our group.
I would use this space to complain about functionality I want...but they have taken our feedback and implemented many of our requests.
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Marc S.

Hospital & Health Care, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple and near-instant prescriber verification

Reviewed 4 years ago

Modio has prevented numerous instances of dispensing on prescriptions written by prescribers with inactive state licenses. The most common of these is with physician residents. In our home state, refills are invalid if the prescribers' license is inactive, so those dispenses would have been both illegal and subject to payer refunds. We also caught an OIG exclusion with a week of its posting.

Pros

As both a Compliance and Clinical Officer, our ability to confirm state licensure, DEA, OIG, PECOS, and NPI is necessary for regulatory and accreditation compliance, as well as reimbursement. The problem has been twofold, the amount of time it takes to confirm those credentials directly and the currency of faster confirmation tools. What our staff appreciates most is the ability to confirm credentials and have immediate primary source verification without delaying initial dispensing.

Cons

There are no dislikes with the Modio Carbon software. The most desired improvement is to have Modio Carbon integrate with our pharmacy dispensing software to update prescriber files, which will also improve adjudication and PDMP activities.

Vendor response

Thank you for the great review Marc!

VG
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Vanessa G.

Medical Practice, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

See for yourself

Reviewed 2 years ago

Overall, we are thrilled with Modio! The user friendly interface doesn’t require extensive training so we were able to jump in benefit from the functionality right away. Modio support has been amazing, they clearly welcome feedback and are constantly making improvements. The efficiency and productivity gained by using Modio invaluable. I highly recommend Modio for any size practice.

Pros

My favorite thing about Modio is the Tracking function. It allows for tracking a multitude of follow-up tasks complete with due dates, notes, and the ability to assign tasks to others. All of which are easily searchable and sorted by urgency. My second favorite thing are the reports. The report functions are thorough, versatile, and allow us to perform audits of every variety. We can compare payor lists between providers to discover network participation gaps, audit for missing information in provider profiles, track workflows/expierables, and much more. Performing these tasks prior to Modio was extremely time consuming because the info had to be gathered from a multitude of files rather than a centralized database.

Cons

My least favorite thing about Modio is that I cannot make immediate process adjustments as I discover them. Previously, we had no credentialing software whatsoever so when an insurance released a new version of a credentialing form, changed a fax number, or updated an email address… I could replace the form in our files and update our internal processes on the spot. Now, in order to have forms mapped...

Vendor response

Hey Vanessa - thanks for taking the time to leave us a review! We're happy to hear that OneView has made your lives easier. As for these specific functionalities, we hear you and understand where you're coming from. We're always working to improve OneView and so we can share this feedback with our team!

BL
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Brenda L.

Hospital & Health Care, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software, Great Team, Great Price

Reviewed a month ago

Overall, I have had a very positive experience with Modio and their team. They have accommodated most requests (see cons above for those they are not able to do at this time), respond quickly and address any needs quickly. They are friendly and helpful and more importantly, knowledgeable about their software.

Pros

This software allows easy tracking of providers, their status with healthcare payors, their personal, immunization and licensing information as well as ID numbers for the healthcare industry. It is concisely organized and easily accessible.

Cons

There are some features that would be useful (for example, importing a payor to multiple providers at one time; right now, it must imported one by one. It would also be useful if the note information moved from provider to the other when importing the payor information. And the Task function could be improved - it does not notify when a task has been missed (required completion date has been missed).

CH
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Chris H.

Health, Wellness and Fitness, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Very difficult to cancel account

Reviewed 2 years ago

was fine until I decided it wasn't the right fit for us.

Pros

The mapped data and documents is helpful if you can get providers to create the account and do everything manually at the outset.

Cons

They send invoices via Quickbooks. No auto-pay. VERY difficult to cancel this service. Still getting invoices despite notification of canceling months ago. Doesn't always sync with the state medical boards, still have to manually enter data. Lack of templated outgoing emails.

Vendor response

Hi Chris, I appreciate the time you've taken to write this review and sorry about your experience. We make it a point to be known for our customer service so this situation caught us off guard. We do actually offer auto-pay and many of our clients use this option. I will be reaching out to you personally within the next 24 hours to touch base. We want to learn more about the situation and how we can make things right. Best, Kirk Health, MD, CEO & Founder of Modio Health

SS
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Shannon S.

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My job just got easier.

Reviewed 4 months ago

I am now able to keep up with expiration dates of medical licenses and certifications in a timely manner. I am able to give the providers a 2-3 month notice of upcoming expiration dates. The providers are happy therefore I'm happy!!

Pros

This software is very user friendly. The training sessions are informative, and the specialists are well trained and competent. Information can be shared with other providers/companies using the software. You can decide what information is shared and what is kept private. Providers are able to sign all necessary documents with DocuSign. This allows for a faster turnaround. Everything is at your fingertips, no more going to individual websites to verify information. You can verify license, DEA, OIG, etc. from the platform.

Cons

Some improvement could be made with the "tags" search options. If you use the tags to search and go to a different screen, the search options are cleared, and you have to set them again.

Modio Health FAQs

Q. What type of pricing plans does Modio Health offer?

Modio Health has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of Modio Health?

Modio Health has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Modio Health support?

Modio Health supports the following languages:
English

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Q. Does Modio Health offer an API?

No, Modio Health does not have an API available.

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Q. What other apps does Modio Health integrate with?

Modio Health integrates with the following applications:
DocuSign

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Q. What level of support does Modio Health offer?

Modio Health offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

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