NextGen Office vs Gensolve Practice Manager

athenaOne

Epic

eClinicalWorks

TuCalendi

Nookal

Cliniko

Compare NextGen Office and Gensolve Practice Manager based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

eClinicalWorks is a patient management software designed to help businesses in the healthcare sector maintain electronic medical records and engage patients. The HIPAA-compliant platform enables managers to handle bookings and automate campaigns to send appointment reminders.

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for chart review, orders, and more

AthenaOne is a fully-integrated healthcare solution combining electronic health records, medical billing, practice management, and patient engagement. The AI-native platform streamlines clinical documentation, automates data exchange, and simplifies administrative tasks for providers. With features like customizable workflows, automated wellness outreach, and telehealth, the system helps medical practices enhance clinical outcomes and operational efficiency.

NextGen Healthcare provides ambulatory practices with award-winning solutions along with dedicated support & professional services.

Accounts Receivable

Activity Dashboard

AI/Machine Learning

Alerts/Notifications

Analytics

Appointment Management

Appointment Scheduling

Audit Management

Audit Trail

Automated Scheduling

Automatic Transcription

Availability Management

Batch Processing

Billing & Invoicing

Calendar Management

Care Plan Management

Case Management

Charting

Chat/Messaging

Claims Management

Claims Scrubbing

Claims Tracking

Client Portal

Clinic Interoperability

Clinical Notes

Code & Charge Entry

Coding Assistance

Collaboration Tools

Communication Management

Compliance Management

Compliance Tracking

Confirmations/Reminders

Contact Database

Customer Database

Customer History

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard Creation

Data Discovery

Data Import/Export

Data Visualization

Decision Support

Denial Management

Document Management

Document Storage

Drag & Drop

Drug Reference Database

Dunning Management

E-Prescribing

EHR/EMR Integration

Electronic Claims

Electronic Payments

Electronic Prior Authorization

Email Reminders

EMR/EHR

Facility Scheduling

File Sharing

Financial Management

For Cardiologists

For Dermatologists

For Family Medicine

For Healthcare

For Medical Purposes

For Mental/Behavioral Health

For Obstetrics & Gynecology

For Ophthalmologists

For Pain Management

For Physical Therapy

For Podiatrists

For Urgent Care

For Urologists

Forms Management

Formulary Management

Growth Charts

Handwriting Recognition

Healthcare Compliance

HIPAA Compliant

Historical Reporting

ICD-10 Compliance

Imaging and X-rays

Immunization & Allergy Tracking

Initial Assessments

Insurance Eligibility Verification

Insurance Management

Invoice History

Invoice Management

Lab Integration

Lab Order Management

Lab Results

Live Chat

Meaningful Use Certified

Medical Billing

Medical History Records

Medical Terminology Database

Medication Alerts/Warnings

NextGen Office

Android

Web-based

Windows

iPad

iPhone

I really had an awesome experience using this amazing software. When i started using it, my office communication and timeliness has greatly improved with time and it has been awesome.

physician

The tech support is outstanding. I can call them and they are always helpful and very patient with a physician who may not totally understand every nuance of the program.

physician/owner

All upgrades, additions, or troubleshooting falls back on the customer, because they assume all customers employ a full-time IT staff, and they blame any failures or problems on the customer.

Then they charged my bank account for it. When I emailed to inquire why they charged me they said they were not going to let me out of my contract early.

Director of Operations

The lack of new features and the lack of complete integration between the EHR and the EPM, the lack of integration causes issues in development.

I felt deceived by the way he sole me the product, but he later apologized for "misinforming" me. His mistake cost me a lot of money and many hours of work.

Phlebotomist 

I loved how the application was super easy to use. The navigation part of the application, made my daily workflow easier.

Independent 

I love that we are able to schedule our appointments online. I like that we are also able to see our medical records and other information about myself and other family members.

IT Technician

The practice management end of NextGen is great. This means consistently good checkin, billing, collections, and AR processes.

surgeon/owner

This company made a great deal of money from me for the years and the parting thanks was an exit gouge for all the money they could get.

We use this system for our electronic medical records and have found it to be user friendly, files are easy to create and access, customer service is helpful as needed.

This healthcare has some of the best benefits for someone who needs it. They cover most of the co pay.

Practice Manager

We see some consistent slow performance when there is peak activity with other global users. Also, the customized reports are not working well.

Research Assistant

NextGen is very easy to use, and helps you keep all patient information organized in one place. It has tons of features, is easy to use, and is very customizable.

Director of Marketing

Customer service is absolutely awful. It often takes days to get an initial call back about a serious technical issue affecting the entire company's operations.

Optometrist

It is very time-consuming to complete exam charts due to the poor layout design of the system. The layout design does not utilize monitor real estate very well.

Podiatrist/owner/CEO

It is a comprehensive package in that it integrates the clinical side with the billing side. They do update on a regular basis.

Medical Billing Manager

I dont know if perhaps my experience was unique but especially when it came to deployment it had a very difficult time.

NextGen Office screenshot: NextGen Office Patient Chart

NextGen Office screenshot: NextGen Office Practice Management

NextGen Office screenshot: NextGen Office Patient Summary

NextGen Office screenshot: NextGen Office Telehealth

NextGen Office screenshot: NextGen Office Patient Portal

Freelancers

Large Enterprises

Mid Size Business

Small Business

Cliniko is a medical practice management system that allows healthcare practices of any size to manage patients & practitioners across multiple locations. Features include multi-platform online booking, scheduling, billing & invoicing, patient histories, real time alerts, and statistical reporting.

Nookal is a comprehensive practice management solution designed to streamline clinic operations, improve client experiences, and boost efficiency.

TuCalendi automates appointment scheduling for businesses and teams, helping eliminate back-and-forth emails. Integrates with popular tools like Google, Stripe, PayPal, HubSpot or  Zoom. Offers multilingual booking pages, Round Robin for team management, and advanced analytics with the Pro Plan.

Gensolve Practice Manager is a cloud-based practice and patient management solution for health professionals in Australia and New Zealand. The software includes tools for scheduling appointments, managing inventory, creating and storing clinical notes, processing billing and claims, and more.

Availability Indicator

Client Database

Email Marketing

Inventory Management

Mobile Alerts

Multi-Location

Multi-Physician

Online Booking

Patient Intake

Patient Records Management

Patient Scheduling

Physician Scheduling

Practice Management

Records Management

Reminders

Reporting & Statistics

Scheduling

SMS Messaging

Task Management

Gensolve Practice Manager

Director

Auto-populate templates in great and uploading new templates is easy. Help desk service is good as they send us clear steps to troubleshoot when we have issues.

Practice Manager 

Our previous practice Management program was PPMP -  Gensolve is so much more advanced and easy to use and the "Help Desk" Support is amazing.

Terrible marketing results. Very difficult to interacti with patients as sms/email system is clunky.

Podiatrist/owner

Easy and straight forward to use. Good online support team who are quick at finding you a solution.

Receptionist

It's one of the best business software I have used in my 30+ years of working life. It's easy to understand, logically set out, clear to look at.

Physiotherapist

Also like the training videos, this allows for training in its use for the various features. Admin in the clinic utilise the customer support via skype often and always have quick and useful answers.

Overall, we found this product easy to use and it has greatly helped to improve our productivity and get closer to having a paperless office.

Physiotherapist/Manager

The Accounting Package is great and everything I need.

Physio

Was a great change for our practice to go paperless.

I find the accounting side of things a little confusing and cumbersome.

Finance Administrator

The information can be quite hard to find or 2 reports are required to get some information required.

Gensolve Practice Manager screenshot: Gensolve Practice Manager appointment calendar

Gensolve Practice Manager screenshot: Gensolve Practice Manager financial management

NextGen Office vs Gensolve Practice Manager Comparison (2026)

NextGen Office vs Gensolve Practice Manager Comparison (2026)

NextGen Office

Gensolve Practice Manager

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives