Gensolve Practice Manager Pricing, Features, Reviews & Comparison of Alternatives

Gensolve Practice Manager

Practice management software for health professionals

4.5/5 (20 reviews)

Gensolve Practice Manager overview

What is Gensolve Practice Manager?

Gensolve Practice Manager is a cloud-based practice and patient management solution for health professionals in Austarlia and New Zealand. The software includes tools for scheduling appointments, managing inventory, creating and storing clinical notes, processing billing and claims, and more.

Gensolve Practice Manager allows medical practices to add online booking functionality to their websites. Bookings can be made directly by clients from practice websites or Facebook pages, and users can schedule clinicians and manage availability. Automated SMS reminders are sent to reduce no-shows. Form templates are included for objective and subjective forms, and users can also create an unlimited number of custom forms for specific assessments, injuries, rehabilitation types, and other uses. Through the clinical notes system, users can create and manage patient documentation including treatment and analysis plans, patient history and general health, full medical history reports, uploaded images and documents, investigations, referrals, and discharges.

Gensolve Practice Manager's inventory management tools allow users to manage stock takes, transfer stock between sites, set minimum stock levels to trigger re-ordering, and generate reports on stock sold. Targeted searches of the client database based on client age, gender, location, and most recent appointment date surface lists of clients for marketing outreach and enable email, SMS and postal mail personalization. Clients can be sent special offers, overdue follow-up reminders, birthday wishes, and more.
www.gensolve.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United Kingdom, Australia

Supported languages

English
Gensolve Practice Manager screenshot: Gensolve Practice Manager appointment calendarGensolve Practice ManagerGensolve Practice Manager screenshot: Gensolve Practice Manager financial managementGensolve Practice Manager screenshot: Gensolve Practice Manager Medicare claims

Gensolve Practice Manager reviews

Value for money
Features
Ease of use
Customer support
  4.1
  3.8
  4.1
  4.5
Tina McCormack

Gensolve Practice Manager for Physiotherapist

Used daily for 2+ years
Reviewed 2020-02-08
Review Source: Capterra

Gensolve improved all areas of my work and cut down my admin time, my clinical notes are far easier All admin work with ACC is quicker The Accounting Package is great and everything I need. Dont have to pay for another accounting package Would highly recommend and I do encourage physios including solo or small practices to use Gensolve as well.

Pros
The program is tailoring very well for Physiotherapist They are constantly reviewing and updating Customer Service is excellent and always easy to get hold off. Online support is also great Can use from the phone for some features Works really well with windows Accounting package is great All the reports are fantastic Saves me alot of time in all areas both clinically and admin wise

Cons
Not that great with Apple and have to purchased Parallels in order to run. Slower with Apple Does have tendencies to crash quite frequently ie once per week and have to shut down the whole program to get going again. This appears to happen more with the Apple but also does happen occasionally with windows

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Nadine Dardaneliotis

Helped us improve productivity

Used daily for 1-2 years
Reviewed 2020-02-13
Review Source: Capterra

Overall, we found this product easy to use and it has greatly helped to improve our productivity and get closer to having a paperless office.

Pros
Easy to invoice and do bulk invoicing Able to process medicare rebates on Gensolve rather than Hicaps machine Auto-populate templates in great and uploading new templates is easy Help desk service is good as they send us clear steps to troubleshoot when we have issues Good to have all client related info in 1 client record, eg appts, attended, client notes uploaded to record, events uploaded to client record, payments etc. It's good that we can hide client names on the appt book if we need to at reception

Cons
It would be easier if we can press enter on the keyboard when trying to select a function eg when searching for an invoice instead of pressing Get data, just to press enter key. Good if we can have a copy and past function on the appt book for clinician appts, eg copy and past multiple admin spots or supervision time or annual leave. Need to be able to be compatible with Onenote to be able to have Onenote templates Would like more report functions/features eg having GP addresses included in the Client Referrer Details report, having a billable hours report for clinicians that included only "psychologist appt" data not "cliniciam appt", (non-billable data). Would be great if there is an alert that comes up when booking in a client who has fees owing. It would be good if Gensolve can increase the size of files that we can upload

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Gensolve

Used daily for 2+ years
Reviewed 2020-02-03
Review Source: Capterra

Pros
Bookings and payments are okay. online feature looks promising. cloud based

Cons
very little flexibility and interaction with other software. Terrible marketing results. Very difficult to interacti with patients as sms/email system is clunky

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Nadine Grace

Gensolve Practice Management

Used daily for 2+ years
Reviewed 2020-02-16
Review Source: Capterra

Pros
Easy and straight forward to use. Good online support team who are quick at finding you a solution. Gensolve had more to offer as an practice management system compated to others, suited my practice needs and worked well with other systems (ACC and Physitrack)

Cons
Nothing much, lots still to learn and explore.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Patricia Tuni

GPM Vs PPMP

Used daily for 2+ years
Reviewed 2020-02-10
Review Source: Capterra

Our previous practice Management program was PPMP - Gensolve is so much more advanced and easy to use and the "Help Desk" Support is amazing.

Pros
Ease of use. Everything quite logical and easy to access and use

Cons
I find the accounting side of things a little confusing and cumbersome

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gensolve Practice Manager pricing

Pricing options
Subscription
View Pricing Plans

Contact Gensolve for pricing information.

Gensolve Practice Manager features

Appointment Management
Billing & Invoicing
Claims Management
Document Storage
Records Management
Reminders
Reporting & Statistics

API (129 other apps)
Activity Dashboard (208 other apps)
Automatic Notifications (152 other apps)
Calendar Management (148 other apps)
Charting (145 other apps)
Client Portal (140 other apps)
Compliance Management (168 other apps)
Customizable Reporting (132 other apps)
Document Management (142 other apps)
HIPAA Compliance (251 other apps)
Self Service Portal (139 other apps)
Third Party Integration (128 other apps)
Workflow Management (153 other apps)

Videos and tutorials

Additional information for Gensolve Practice Manager

Key features of Gensolve Practice Manager

  • EMR / EHR
  • Insurance Eligibility Verification
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling
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