Pabau vs Nextech EHR & PM

ModMed

Carepatron

DocVilla

ModMed offers a cloud-based EHR system designed specifically for medical specialty practices including dermatology, ophthalmology, and orthopedics. The platform integrates AI-based documentation tools, such as ModMed Scribe with practice management features to streamline clinical workflows and patient engagement. The solution connects clinical and administrative aspects of healthcare practices through specialty-specific interfaces and analytics capabilities.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

DocVilla: transform your independent medical practice with a comprehensive suite of Cloud-Based EMR and EHR software, telemedicine, e-prescribing, lab integration, Fullscript, analytics, POS, Patient portal, and inventory management. Secure, efficient, and hosted on Google Cloud and AWS.

IT Manager

Support - it takes ages for them to understand your issue and ages to reply.

Pharmacy Assistant

Also, when something goes wrong, getting support can sometimes take longer than expected without dedicated support available.

Registered Nurse

As a US-based user, I occasionally need clarification on which features apply to our regulations. But the support team has been responsive and helpful whenever I’ve needed clarification.

Director

The support team is consistently responsive, knowledgeable, and genuinely invested in helping my business succeed. While the investment is significant, the comprehensive features and peace of mind it provides make it well worth it.

Take your medical practice and patient management to the next level with Pabau. 

Simplify your daily tasks — such as scheduling appointments, sending reminders, managing patient records, and more.

See why over 23,000 users trust Pabau. Book your personalized demo today.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Admissions Management

Alerts/Notifications

Appointment Management

Appointment Scheduling

Assessment Management

Audit Trail

Authorization Tracking

Automated Scheduling

Availability Indicator

Availability Management

Bed Management

Before & After Pictures

Billing & Invoicing

Bill Payment

Booking Management

Calendar Management

Calendar Sync

Campaign Management

Candidate Profiles

Care Plan Management

Care Summaries

Case List Management

Case Management

Case Notes

Charting

Chat/Messaging

Client Chart Audit Tools

Client Database

Client Management

Client Portal

Clinical Assessment Tool

Clinic Interoperability

Code & Charge Entry

Coding Assistance

Commission Management

Communication Management

Compliance Management

Compliance Tracking

Confirmations/Reminders

Consent Forms

Contact Database

Contact Management

Credit Card Processing

Customer Database

Customer History

Customer Surveys

Customizable Branding

Customizable Dashboard

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Decision Support

Digital Signature

Discount Management

Document Management

Document Storage

Document Templates

Drag & Drop

Drug Reference Database

EHR-Agnostic

EHR/EMR Integration

Electronic Payments

Electronic Prior Authorization

Electronic Signature

Email Marketing

Email Reminders

Employee Management

EMR/EHR

E-Prescribing

Event Scheduling

Exercise Library

Facility Scheduling

Faculty/Staff Management

File Sharing

For Chiropractors

For Dermatologists

For Medical Purposes

For Medical Spas

Forms Management

Formulary Management

For Physical Therapy

For Salons and Spas

GDPR Compliance

Gift Card Management

Goal Setting/Tracking

Graphical Data Presentation

Group Notes

Handwriting Recognition

Health Record Access

HIPAA Compliant

Historical Reporting

Image Management

Initial Assessments

Insurance Management

By industry, Pabau reviewers are most commonly professionals in medical practice (36%). The most frequent use case for Pabau cited by reviewers is medical practice management (52% of reviewers).

Users and use cases

Reviewers appreciate that Pabau includes many features without numerous add-ons, which they say offers good value. Some users report the price is fair and cost-effective, but some reviewers feel extra charges and unclear payment structures reduce value.

Value for money

The Pabau integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.8 out of 5 for its integration with Pabau.

Integrations

Pabau is a medical practice management solution offering key features such as patient scheduling, patient records management, appointment management, and calendar management, among others.

Pabau

Web-based

Windows

iPad

iPhone

Semble

Zanda

ClinicSoftware.com

PatientNow

AestheticsPro

Jane

Vagaro

Tebra

ZENOTI

Nextech EHR & PM

Startup

Solo

Team

Medium

Group

Frequent slowdowns and lag

Clinic Manager

when there are occasional outages and the system doesn't work for an hour or so.

Business Manager

The software is slow when loading calendar, client cards and point of sale.

95% of reviewers feel negative about Performance and Speed. Some users report that the software frequently experiences slow loading times, lag, and occasional outages, which disrupt daily operations. Reviewers say these delays are particularly frustrating during busy periods, such as processing payments or managing client bookings. They indicate that performance issues can last for hours and sometimes impact customer interactions. Users find that system speed is inconsistent, and these technical problems create inefficiencies and stress in their workflow.

Complex and costly pricing

The downside is that it is more expensive than other CRM available, and they are increasing fee soon too.

aesthetician

I find it difficult to navigate between unless u use it all the time u forget and then add txt but unavare that is extra charge on top what u alreay pay

51% of reviewers feel negative about Pricing. Some users find the pricing structure confusing, with unexpected extra charges for features like SMS, video consultations, and credit processing. Reviewers say that the cost of adding staff or using certain marketing tools can be high compared to other platforms. They report difficulties understanding payment deductions and commission calculations, which sometimes leads to lost income or billing errors. Users indicate that the lack of clarity around fees and additional costs makes budgeting and financial planning more challenging.

Persistent technical glitches

Clinical Director

The system has a lot of bugs that do not get resolved despite repeated attempts.

67% of reviewers feel negative about Bugs and Issues. Some reviewers mention encountering recurring bugs, crashes, and glitches that affect essential functions like integrations, appointment confirmations, and data entry. Users say these technical problems often require manual corrections and can disrupt clinic operations. They report that issues sometimes take a long time to resolve, and support responses may not always address the root cause. Reviewers indicate that ongoing bugs undermine their confidence in the system’s reliability for daily business tasks.

Tools for business expansion

It has all the features that we need to grow our business whilst caring for our clients.

95% of reviewers feel positive about Business Growth. Some users report that the platform’s suite of features helps them organize operations, streamline client management, and enhance professionalism, which they believe levels the playing field with larger competitors. Reviewers appreciate integrated marketing tools, customizable options, and the ability to scale as their business grows. They find that the system supports their efforts to increase client engagement and manage expanding services. Users think the software’s adaptability and comprehensive functionality contribute directly to their business’s ability to grow and thrive.

Supportive staff engagement

Clinic Owner

Pabau staff (especially my onboarder Natalija and trained Joy) have been phenomenal.

General Manager

Very friendly and helpful staff always there to help when required.

97% of reviewers feel positive about Staff Management. Some reviewers find the staff consistently helpful, responsive, and knowledgeable, which makes onboarding and daily operations smoother. They say the team provides individualized support, answers questions quickly, and offers effective training. Users indicate that the staff’s approachability and willingness to assist with technical issues or setup challenges help them feel more confident using the system. Reviewers appreciate that the staff’s support enables easier adoption for new team members and helps tailor the software to their business needs, resulting in improved productivity and a more organized workflow.

Streamlined user experience

Manager

What I like most about Pabau is how easy it makes managing everything in one place.

Nurse

Easy to use software and has everything you need all in one system

92% of reviewers feel positive about Ease of Use. Some users say the system is intuitive and straightforward, making it easy to manage various business processes from a single platform. Reviewers indicate that the software’s logical layout and visual clarity help them quickly learn and navigate its features. They find that daily tasks are simplified, saving time and reducing the learning curve for new users. Users report that the platform’s simplicity allows them to focus more on their core business activities rather than administrative work.

Responsive customer assistance

Their team have been great in supporting me with setup and custom requests, and I love how it keeps my practice organised and professional.

90% of reviewers feel positive about Customer Support. Some reviewers appreciate the responsive and knowledgeable support team, who guide them through setup, troubleshooting, and ongoing questions. Users report that support is available through multiple channels, including live chat and scheduled sessions, and that the team is proactive in addressing concerns. They find that customer support helps resolve issues efficiently, provides valuable training, and listens to user feedback for improvements. Reviewers indicate that this high level of support gives them confidence and peace of mind when using the software.

The system has helped streamline our patient journey, bookings, consultations and communication all in one place, making day-to-day clinic management far more efficient.

OWNER

It streamlines scheduling, charting, client communication, and payments into one platform, which makes daily workflow much more efficient.

Founder and Adult Nurse Practitioner

Pabau has helped streamline all aspects of my practice from online bookings and consent forms, to treatment notes, photos, and marketing follow-up.

Pabau is incredibly comprehensive — it combines bookings, patient records, invoicing, consent forms, marketing, and finance into one streamlined platform.

The AI dictation feature has been a huge time-saver, accurately capturing my notes and reducing the amount of typing I have to do.

CEO, CFO

Huge shout out to [sensitive content hidden] for the strategic guidance and sage methods of presenting our offerings in ways I had not even thought of. And of course, humongous props to [sensitive content hidden] for understanding our product from the onset, making erudite suggestions about how we should structure our EMR to maximize efficiency/minimize data entry. When we had deadlines materialize out of nowhere (things tend to happen like that when you're starting your own practice, I've come to [painfully] find out) he would find a way to fit me into his tight schedule to solve the issue swiftly and efficiently; at times, speaking directly to my web designer to expedite the process.

As a medical practitioner running my own clinic, it gives me the structure I need to manage clinical documentation, financials, and patient communication all in one place.

Aesthetic Nurse

Having changed over from one provider to Pabau there is a lot more to offer in order to make digital records easier to manage, however for a small business with 3 staff it has been time consuming and at times very slow in getting set up.

Chief I.T and Legal Officer

We have been able to manage our business like never before through the platform enabling us to track our doctors and all procedure done to our patients.

Clinic Owner and Clinical Specialist

The digital consent forms and treatment notes also allow me to go fully paperless, which is not only professional but also very efficient for keeping records secure and accessible.

It’s seeming like it will streamline a lot of our processes and make things more efficient day-to-day once everything is set up properly, it does make running a clinic a lot smoother

We are a new practice and the ease of which we can update our electronic forms and patient data be replicated in provider treatment notes or vice versa is a game changer.

Pre-Registration Pharmacy Technician

It genuinely feels like a complete system where appointments, notes, communication, and follow-ups all link seamlessly.

Pharmacy Technician Apprentice

Being able to send targeted messages, reminders, and follow-ups makes a big difference in keeping patients engaged.

Automation and efficiency: Features like automated reminders, aftercare forms, and newsletters help reduce manual tasks.

Doctor

Everything is one place, marketing, clinical documentation, phototaking and also being able to book clients and send out relevant information and forms.

Practice Manager

When the portal is open and being used by multiple devices, it does not update unanimously on each device until the page is refreshed. Once you know this, you get into a habit of actively refreshing the page before booking someone in to avoid double bookings.

Pabau vs Nextech EHR & PM Comparison (2026)

Pabau

Nextech EHR & PM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives