Pabau vs TM3

ModMed

DocVilla

Carepatron

ModMed offers a cloud-based EHR system designed specifically for medical specialty practices including dermatology, ophthalmology, and orthopedics. The platform integrates AI-based documentation tools, such as ModMed Scribe with practice management features to streamline clinical workflows and patient engagement. The solution connects clinical and administrative aspects of healthcare practices through specialty-specific interfaces and analytics capabilities.

DocVilla: transform your independent medical practice with a comprehensive suite of Cloud-Based EMR and EHR software, telemedicine, e-prescribing, lab integration, Fullscript, analytics, POS, Patient portal, and inventory management. Secure, efficient, and hosted on Google Cloud and AWS.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Take your medical practice and patient management to the next level with Pabau. 

Simplify your daily tasks — such as scheduling appointments, sending reminders, managing patient records, and more.

See why over 23,000 users trust Pabau. Book your personalized demo today.

Appointment Management

Patient Scheduling

Physician Scheduling

EMR/EHR

Patient Portal

Patient Intake

HIPAA Compliant

Medical Billing

Charting

E-Prescribing

By industry, Pabau reviewers are most commonly professionals in health, wellness and fitness (36%). The most frequent use case for Pabau cited by reviewers is medical practice management (52% of reviewers).

Users and use cases

The Pabau integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.8 out of 5 for its integration with Pabau.

Integrations

Pabau is a medical practice management solution with key features that include patient scheduling, patient records management, appointment management, and more.

Pabau

Web-based

Windows

iPad

iPhone

Startup

Solo

Team

Medium

Group

Registered Nurse

The AI dictation feature has been a huge time-saver, accurately capturing my notes and reducing the amount of typing I have to do.

We are a new practice and the ease of which we can update our electronic forms and patient data be replicated in provider treatment notes or vice versa is a game changer.

Director

Automation and efficiency: Features like automated reminders, aftercare forms, and newsletters help reduce manual tasks.

Doctor

Everything is one place, marketing, clinical documentation, phototaking and also being able to book clients and send out relevant information and forms.

Founder and Adult Nurse Practitioner

Pabau has helped streamline all aspects of my practice from online bookings and consent forms, to treatment notes, photos, and marketing follow-up.

Pabau is incredibly comprehensive — it combines bookings, patient records, invoicing, consent forms, marketing, and finance into one streamlined platform.

CEO, CFO

Huge shout out to [sensitive content hidden] for the strategic guidance and sage methods of presenting our offerings in ways I had not even thought of. And of course, humongous props to [sensitive content hidden] for understanding our product from the onset, making erudite suggestions about how we should structure our EMR to maximize efficiency/minimize data entry. When we had deadlines materialize out of nowhere (things tend to happen like that when you're starting your own practice, I've come to [painfully] find out) he would find a way to fit me into his tight schedule to solve the issue swiftly and efficiently; at times, speaking directly to my web designer to expedite the process.

As a medical practitioner running my own clinic, it gives me the structure I need to manage clinical documentation, financials, and patient communication all in one place.

Aesthetic Nurse

Having changed over from one provider to Pabau there is a lot more to offer in order to make digital records easier to manage, however for a small business with 3 staff it has been time consuming and at times very slow in getting set up.

Chief I.T and Legal Officer

We have been able to manage our business like never before through the platform enabling us to track our doctors and all procedure done to our patients.

Clinic Owner and Clinical Specialist

The digital consent forms and treatment notes also allow me to go fully paperless, which is not only professional but also very efficient for keeping records secure and accessible.

Owner

It offers a wide range of great features for scheduling, patient management, and marketing—all in one place.

The App is not as intuitive as the web version, the pop up windows and navigation is not as user friendly as the web version.

As a US-based user, I occasionally need clarification on which features apply to our regulations. But the support team has been responsive and helpful whenever I’ve needed clarification.

Business Development Manager

Overall Pabau is great for what you need. when it is flowing through it works wonders, some of the features are amazing for the business, especially the braodcasts, online bookings and so much more.

Medical Director

I also love how easily Pabau lets us merge data from other workflows directly into the clinical record.

Practice Manager

When the portal is open and being used by multiple devices, it does not update unanimously on each device until the page is refreshed. Once you know this, you get into a habit of actively refreshing the page before booking someone in to avoid double bookings.

Managing Director

We have to use lots of workarounds to track progress so we have many spreadsheets running alongside it and the reporting function is sub par to really get proper detail about what's happening in the business without paying extra for custom reports

Ability to prepopulate forms and use AI and Macros

The staff is super helpful and provides outstanding customer support and online training on all aspects, such as setting up an account, configuring Pabau to my needs, helping with Stripe integration, uploading my templates, marketing advice, tips for my practice, etc.

Aesthetic therapist

At times certain functions can glich or not allow you to save new information.

Physiotherapist

I could only have one location set up with the basic package - as a new start up with not many clients I don’t need the larger package but I am working from multiple locations to try and capture as many people as possible but have had to have different systems for that.

Aesthetic Practitioner

It makes managing appointments, client records, and communication so much easier.

The onboarding process feels quite complicated and there is a massive influx of multiple emails which makes it confusing.

Administrator

You don't need to purchase countless add-ons to access the tools that everyone values, which sets it apart from other companies.

Pabau 2 is exceptionally user-friendly and offers a comprehensive range of features designed to optimise client record-keeping and communications.

There is an initial 7-10 day delay whilst data is being migrated onto the system.

It brings together appointment scheduling, clinical documentation, and patient communication in one place.

owner medical practicemedspa

Not sure how the credit system will work for primary care as I have to use credits for daily use.

I also appreciate the excellent AI integration, which offers plenty of opportunities to explore and implement new features.

It’s not a deal-breaker, but it does add a small learning curve for American clinics using the system.

Pharmacist Aesthetic Practitioner

Following initial setup with a service advisor (which can take time) it’s by far the best system for us to take bookings, collate detail regarding patients and so so much more to come too.

Nurse practitioner

The software has lots to offer from notes and records to emails

Therapist

Pabau booking system has streamlined our operations, improved patient engagement, and freed up valuable staff time.

I really appreciate that it is an all-inclusive system where everything I need is in one place, making daily operations smooth and efficient.

Managing Partner

implementaiton support, and customet service , system looks compresensiv.

Nothing liked interactive service and ability to detail query so enabled a positive response and ease of access on my outlook account.

The leads section/ reports and few section takes time to load.

A special shout-out to  [sensitive content hidden] for his thorough explanations and for taking the time to tailor the system to fit our clinic’s specific needs.

Overall, Pabau has improved both my charting efficiency and the quality of our clinic's records.

Lots of ways of informing patients about treatments and what they entail.

The pabau team is quite extensive and trying to setup as quickly as possible, did not give time to understand and think anything else.

Dermatologist

Would like more colour to differentiate between the stages of bookings

Pabau is a user-friendly and efficient software that makes managing the clinic so much easier.

Clinic Manager

easy diary management, good for patient record and concern forms, straightforward to use, helpful marketing features

Manager

The appointment scheduling feature is particularly impressive, allowing for seamless booking and automated reminders.

The features work seamlessly, and it’s really helped save time on admin tasks.

I expected the transition to a new EHR to be a daunting, solo task that would take days of my time.

This software has truly changed everything for my business, making it far more effective and allowing me to better support my clients.

Patient Management

Booking

Consent Forms

Customer Support

Patient Records

Data Management

Email and SMS Reminders

Client Management

User Interface

Reporting

Frequent technical disruptions

Clinical Director

The system has a lot of bugs that do not get resolved despite repeated attempts.

73% of reviewers feel negative about Bugs and Issues. Users report encountering persistent bugs, glitches, and crashes that disrupt daily operations and sometimes prevent them from using key features. Some reviewers feel that technical problems, such as failed integrations, incorrect data handling, and system instability, are not resolved promptly. They mention frustration with recurring issues, slow fixes, and the impact on business continuity. Reviewers indicate that these technical disruptions can lead to lost productivity and diminished trust in the platform’s reliability.

Navigation and usability challenges

Clinic Manager 

The booking tool is clunky and makes no sense, ideally you would go onto a patient profile then from there should be able to see times and dates etc.

owner

The diary can also be hard to navigate, looks a bit old fashioned compared to alternative systems.

38% of reviewers feel negative about User Interface. Some users say the interface can be confusing and unintuitive, especially during initial setup or when navigating between features. Reviewers indicate that certain tools, such as the booking and reporting systems, feel clunky and outdated compared to alternatives. They find that customizing and accessing specific functions may require extra effort, and documentation or guides are sometimes insufficient. Users think that these navigation difficulties can slow down workflow and require additional training or support.

Supporting business expansion

It has all the features that we need to grow our business whilst caring for our clients.

96% of reviewers feel positive about Business Growth. Some users report that the software offers tools that help them organize services, manage marketing efforts, and maintain strong client relationships. Reviewers indicate that the platform’s features, such as integrated marketing and client management, contribute to a more professional image and support both small and growing businesses. They appreciate being able to streamline operations and focus on expanding their client base, with several users noting tangible improvements in their business growth since adopting the software.

Efficient team coordination

Love the way the system can calculate staff commissions

Clinic Owner

Pabau staff (especially my onboarder Natalija and trained Joy) have been phenomenal.

97% of reviewers feel positive about Staff Management. Users appreciate features that allow equal access to information for all team members, making collaboration easier. Some reviewers say automated reminders, commission calculations, and centralized records simplify administrative tasks. They find onboarding and training processes smooth due to supportive staff and helpful tutorials. Reviewers also mention that the system’s user-friendly design helps new employees get up to speed quickly, and ongoing support from the company’s staff is consistently highlighted as a valuable resource.

Streamlined daily operations

Doctor 

Nurse

Easy to use software and has everything you need all in one system

92% of reviewers feel positive about Ease of Use. Users think the software is straightforward and intuitive, allowing them to quickly adapt and manage daily tasks efficiently. Some reviewers find that the system’s logical layout helps them save time and reduces the learning curve for new staff. They say the platform’s simplicity enables them to focus more on their business rather than struggling with complex features. Reviewers appreciate that even those with limited technical skills can navigate the system with ease, making it accessible for a wide range of users.

Large Enterprises

Small Business

Mid-size Business

Freelancers

ClinicSense

ClinicSense is a clinic management software designed for health and wellness professionals, including massage therapists, physical therapists, chiropractors, and holistic medicine practitioners. The platform features online booking with appointment reminders, customizable SOAP notes, digital intake and consent forms, invoicing and payment processing, and client communication tools such as email newsletters and wellness check-ins.

Noterro

Everything you need to run a better practice. Practice management software that offers charting, scheduling, billing, payments & more.  Installable PWA on iOS and Android devices.

Jane

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.

TM3 is a cloud-based clinic and class management solution that offers contactless appointment booking and payment collection. The platform is suitable for medical clinics, hospitals, gyms, yoga studios, osteopathy clinics, physiotherapists, and other appointment-based businesses.

Calendar Management

Client Database

Automated Scheduling

Group Scheduling

Mobile Access

Linux

TM3 Connect

Massage Therapist

can't read previous notes while writing another.

We had very little in the way of training (you are given 2 hours free training which is online and is basically a member of staff sharing their screen with you and quickly showing you what to do)

The 2nd is its integration with Healthcode which makes seamless work of sending electronic invoices.

The online booking system states "prices from" giving the lowest price of a group session to the client, when they request a £25 session as it states this prices from, this could lead to patient complaints for false advertising.

It is purpose built for physiotherapy practices, particularly multi-location clinics, with high volumes of staff and insurance referrals.

I would not recommend this company to anyone - which must be soul-destroying for those front-end members of staff who work very hard to get things sorted, but who way to often come back with "it's been referred to the development team" which appears to mean that it will never be fixed.

Chartered Physiotherapist

Unfortunately for a certain cohort of clients they can cancel without direct contact with clinic at short notice meaning we have to be sharp in keeping a constant eye on emails to practice and nofiying the individual practitioners.

Not being able to look back on patient's previous notes easily when they attend for follow up, the whole system is clunky and suffers from having had additional functions bolted on to the original software over the years.

Physio 

Hard to change templates That it automatically generates 2 invoices for 2 different practitioners and one has to physically combine

Nurse Consultant

We are a relatively new business, so the system and data is helping to shape and decide direction, and analysing activity has been a real boon.

Online support via chat feed can be slower response than we would desire at times but we are understandable of times we are in with staff working from home.

Emailing receipts to clients and quick access to patient portals to view their appointment history is a major plus.

Senior Physiotherapist

There is also (to my knowledge) no way of making font stand out - ie highlighting only short sentences or changing font colour.

Accounts Receivable and Insurance Manager

The system works well, though relies heavily on bespoke reports to get the information needed from accounts out of it. But once you get the reports set up seems to work fine.

Foot health Professional

As a license user I love the way we add each individual patient and the ease of making the next appointment. Plus it's easy to add notes and keep records

It is not a very intuitive system to learn and feels very 'clunky'.

Manager CEO Understand Babies

Invoice by email with payment integration through stripe makes for hassle free payments.

Physiotherapist 

Overall very complete package and solution for my clients records, booking online, client billing

We do clinic and home visit treatments so it would be handy to be able to see their address in the actual diary .

manager

I have requested to downgrade my subscription.

You repeatedly have to close one screen and open another rather than having the concurrent information on one screen.

Sadly the customer service element has deteriorated in the last 1-2 years as they have moved to online support rather than telephone support.

Marketer

Connect has helped us to attract more patients to our practice through the online bookings.

I use this app mostly for the diary features and patient recording .

The classes aren't reported on very well in the standard reports but we were able to get Bespoke reports made.

You cant copy and paste details for the same clients.

Osteopath

Creating of forms and layout of templates is laborous and painful.

Head Podiatrist 

It needs to be able to integrate with hosted sites such as Wix.

Managing Director & Principal Osteopath

However we keep returning because nothing else has the same functionality and particularly for insurance billing management.

Pabau vs TM3 Comparison (2026)

Pabau

TM3

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives