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Fusion vs CharmHealth Comparison (2026)

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Good recommendations?

Fusion

CharmHealth

Overview

An EHR for pediatric OT, PT, & SLP. Spend more time with patients and less on paperwork with features like pediatric-specific documentation & automated billing.

CharmHealth is an AI-based healthcare platform offering electronic health records, practice management, and medical billing solutions for medical practices of all sizes. The system features an AI scribe that automates documentation during patient encounters and integrates with pharmacies, labs, and devices. The platform includes patient engagement tools that allow individuals to schedule appointments, access records, and manage their healthcare information.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

722

340

300

Value for money

Ease of use

Features

Customer support

67%

would recommend this app

4.2

153

Value for money

Ease of use

Features

Customer support

71%

would recommend this app

Pros

“I like the ability to pull forward, the objective section with the drop down box for adding activities, the ability to set automatic goal tracking based on data, and the visual of graphs.”

Carley M.

Occupational Therapist

“I have used Fusion since 2020 (our clinic let us start during the pandemic) and it made documentation SO much better, streamlined and being able to share info/ goals/ calendars from our prior system was a game-changer.”

Laura L.

Occupational Therapy Provider

“I wish there was an option on the schedule to move a whole day to a different therapist, and then also on the billing side if they covered for a therapist that we already pay for if there was a credit for them or discounts for employees working 4 days or less a month.”

Meagen M.

PTA

Pros

“Able to customize the appointment note, store documents to send to patients.”

Tracy S.

Family Nurse Practitioner

“The invoices tab in the billing page should allow more space for billing-related notes for each patient.”

Addie S.

Office Manager

“It has many different features that help to automate many tedious tasks and help take the burden off of smaller clinics/teams.”

Matilda F.

Office Manager

Cons

“I don't like that you cant build your own forms for providers to use only that can be sent as intakes forms.”

Bridget M.

Owner

“Faxing coverpage that has signature already there and easier ability to see sent faxes; ability make personalized eval templates within the current membership & coding of non-timed codes, this really does not make sense for ST.”

Sierra C.

SLP

“Sending out reminder texts for appointments based one 1 reminder per hour of appointments means that our adults that may be getting 3 therapies across 2.5 hours get 3 reminders and they only read the last one and get confused on times.”

Raegan F.

Administrator

Cons

“They took my money and for 3 months for a migration, then proceeded to ignore me and then eventually told me it’s not their problem that the work hasn’t gotten done.”