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ModMed vs CharmHealth Comparison (2026)

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ModMed logo

ModMed

CharmHealth logo

CharmHealth

Overview

ModMed® BOOST RCM optimizes your practice’s financial health through automation, analytics and certified coders who know your specialty. Seamlessly integrated with EMA®, it helps reduce claim rework, improve collections and enhance cash flow visibility.

CharmHealth is an AI-based healthcare platform offering electronic health records, practice management, and medical billing solutions for medical practices of all sizes. The system features an AI scribe that automates documentation during patient encounters and integrates with pharmacies, labs, and devices. The platform includes patient engagement tools that allow individuals to schedule appointments, access records, and manage their healthcare information.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

568

5

4

3

2

1

396

114

27

13

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.2

153

5

4

3

2

1

85

40

12

6

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

Pros

“I entered into a five-year agreement at approximately $800+ per user per month for a two-provider setup. When my practice transitioned to a single provider, I was unable to reduce the number of users, despite multiple discussions with their team.”
DA

Danny A.

Physician

“The contract is highly restrictive, there is little to no ability to downgrade, and even in the setting of major practice changes, such as selling a practice, the financial obligations remain in place.”
DA

Danny A.

Physician

“Overall, between the high cost, limited flexibility, and operational inefficiencies, I would advise practices especially smaller or independent groups to carefully review contract terms and consider alternative EHR options.”
DA

Danny A.

Physician

Pros

“Able to customize the appointment note, store documents to send to patients.”
Verified reviewer profile picture

Tracy S.

Family Nurse Practitioner

“The invoices tab in the billing page should allow more space for billing-related notes for each patient.”
AS

Addie S.

Office Manager

“It has many different features that help to automate many tedious tasks and help take the burden off of smaller clinics/teams.”
MF

Matilda F.

Office Manager

Cons

“As far as body map, the pretibial area is so large and hard to document multiple biopsy sites in this area and have them documented with different names for clarification on path.”
LR

Lindsay R.

LPN

“The new update has forced us to enter in multiple duplicate meds and allergies which causes a delay in entering charts.”
BV

Brooklyn V.

Medical Assistant

“The diagnosis is often wrong and the plans are incomplete.”
Verified reviewer profile picture

Kenneth B.

director

Cons

“They took my money and for 3 months for a migration, then proceeded to ignore me and then eventually told me it’s not their problem that the work hasn’t gotten done.”
Verified reviewer profile picture

Dr. R.

DR

“Ignoring requests, not emailing or calling back when I was told they would and still no appropriate response to the 3 months of disrupted service.”
Verified reviewer profile picture

Tracy S.

Family Nurse Practitioner

“This problem can cause problem in big clinics when there is a rush time.”
YP

Yatra P.

Student Nurse RPN

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features106
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Analytics
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Automated Scheduling
  • Automatic Transcription
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmations/Reminders
  • Consent Forms
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Mobile App
  • Customer Surveys
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customizable Tests
  • Dashboard
  • Data Import/Export
  • Data Security
  • Decision Support
  • Diagnostic Imaging
  • Diagnostic Reports
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • EPCS Compliant
  • Electronic Faxes
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Email Reminders
  • Facility Scheduling
  • Family History Tracking
  • File Sharing
  • Financial Analysis
  • Financial Management
  • For Cardiologists
  • For Dermatologists
  • For Family Medicine
  • For Medical Purposes
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Urgent Care
  • For Urologists
  • Forms Management
  • Formulary Management
  • Generative AI
  • Growth Charts
  • HIPAA Compliant
  • Handwriting Recognition
  • Hardware Integration
  • Healthcare Compliance
  • Historical Reporting
  • ICD-10 Compliance
  • Image Management
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice History
  • Invoice Management
  • Lab Integration
  • Lab Order Management
  • Lab Results
  • Live Chat
  • Machine Learning
  • Meaningful Use Certified
  • Medical Billing
  • Medical Coding
  • Medical History Records
  • Medical Terminology Database
  • Medication Alerts/Warnings
  • Medication Database
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Monitoring Device Integration
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Natural Language Processing
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • Onboarding
  • One-to-One Messaging
  • Online Forms
  • Online Intake Forms
  • Online Refills
  • Onsite Registration
  • Order Entry
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Management
  • Prescription Renewal
  • Pricing Data
  • Progress Notes
  • Queue Management
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Self Check-In/Check-Out
  • Self Service Portal
  • Speech Recognition
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Telemedicine Integration
  • Template Management
  • Templates
  • Third-Party Integration
  • Third-Party Integrations
  • Treatment Planning
  • Video Conferencing
  • Voice Recognition
  • Workflow Management
  • kiosk
  • Total features180
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Analytics
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Automated Scheduling
  • Automatic Transcription
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Confirmations/Reminders
  • Consent Forms
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Mobile App
  • Customer Surveys
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customizable Tests
  • Dashboard
  • Data Import/Export
  • Data Security
  • Decision Support
  • Diagnostic Imaging
  • Diagnostic Reports
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EDI
  • EHR/EMR Integration
  • EMR/EHR
  • EPCS Compliant
  • Electronic Faxes
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Email Reminders
  • Facility Scheduling
  • Family History Tracking
  • File Sharing
  • Financial Analysis
  • Financial Management
  • For Cardiologists
  • For Dermatologists
  • For Family Medicine
  • For Medical Purposes
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Urgent Care
  • For Urologists
  • Forms Management
  • Formulary Management
  • Generative AI
  • Growth Charts
  • HIPAA Compliant
  • Handwriting Recognition
  • Hardware Integration
  • Healthcare Compliance
  • Historical Reporting
  • ICD-10 Compliance
  • Image Management
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice History
  • Invoice Management
  • Lab Integration
  • Lab Order Management
  • Lab Results
  • Live Chat
  • Machine Learning
  • Meaningful Use Certified
  • Medical Billing
  • Medical Coding
  • Medical History Records
  • Medical Terminology Database
  • Medication Alerts/Warnings
  • Medication Database
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Monitoring Device Integration
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Natural Language Processing
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • Onboarding
  • One-to-One Messaging
  • Online Forms
  • Online Intake Forms
  • Online Refills
  • Onsite Registration
  • Order Entry
  • Patient Communications
  • Patient Education
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Cancellation
  • Prescription Management
  • Prescription Renewal
  • Pricing Data
  • Progress Notes
  • Queue Management
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Revenue Management
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Self Check-In/Check-Out
  • Self Service Portal
  • Speech Recognition
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Telemedicine Integration
  • Template Management
  • Templates
  • Third-Party Integration
  • Third-Party Integrations
  • Treatment Planning
  • Video Conferencing
  • Voice Recognition
  • Workflow Management
  • kiosk

Integrations

  • Total integrations2
  • DeepScribe
  • Health Cloud
  • Klara
  • MatrixCare Skilled Nursing Facility
  • Medsender
  • Peeklogic Salesforce – Jira Connector
  • QuickBooks Online Advanced
  • Twilio
  • Zoho CRM
  • Zoom Workplace
  • Total integrations8
  • DeepScribe
  • Health Cloud
  • Klara
  • MatrixCare Skilled Nursing Facility
  • Medsender
  • Peeklogic Salesforce – Jira Connector
  • QuickBooks Online Advanced
  • Twilio
  • Zoho CRM
  • Zoom Workplace

Alternatives

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