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Fusion vs Insta Comparison (2026)

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Fusion logo

Fusion

Insta logo

Insta

Overview

An EHR for pediatric OT, PT, & SLP. Spend more time with patients and less on paperwork with features like pediatric-specific documentation & automated billing.

Insta is a cloud-based hospital management software that offers tools for digitizing and automating workflows, streamlining operations, enhancing patient engagement, and managing patient health records. The platform can be used by speciality clinics, medical centers, day care centers, and hospitals.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

49

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

722

5

4

3

2

1

340

300

65

9

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

3.6

34

5

4

3

2

1

11

11

6

0

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
27%
would recommend this app

Pros

“I like the ability to pull forward, the objective section with the drop down box for adding activities, the ability to set automatic goal tracking based on data, and the visual of graphs.”
CM

Carley M.

Occupational Therapist

“I have used Fusion since 2020 (our clinic let us start during the pandemic) and it made documentation SO much better, streamlined and being able to share info/ goals/ calendars from our prior system was a game-changer.”
LL

Laura L.

Occupational Therapy Provider

“I wish there was an option on the schedule to move a whole day to a different therapist, and then also on the billing side if they covered for a therapist that we already pay for if there was a credit for them or discounts for employees working 4 days or less a month.”
MM

Meagen M.

PTA

Pros

“The software has basic functionality for clinic operations and billing management; however, the overall user experience and support services need significant improvement. While the platform has potential, the operational challenges outweigh the benefits for us currently.”
RT

Roshni T.

Head of Finance

Cons

“I don't like that you cant build your own forms for providers to use only that can be sent as intakes forms.”
BM

Bridget M.

Owner

“Faxing coverpage that has signature already there and easier ability to see sent faxes; ability make personalized eval templates within the current membership & coding of non-timed codes, this really does not make sense for ST.”
SC

Sierra C.

SLP

“Sending out reminder texts for appointments based one 1 reminder per hour of appointments means that our adults that may be getting 3 therapies across 2.5 hours get 3 reminders and they only read the last one and get confused on times.”
RF

Raegan F.

Administrator

Cons

“Communication from the support team is inconsistent, and there appears to be very limited urgency in addressing client concerns.”
RT

Roshni T.

Head of Finance

  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features75
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Availability Management
  • Bed Management
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Case Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Claims Settlement
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Credit Card Processing
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discharge Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Prior Authorization
  • Email Reminders
  • Exercise Library
  • File Sharing
  • For Anesthesiologists
  • For Cardiologists
  • For Family Medicine
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Occupational Therapists
  • For Pain Management
  • For Physical Therapy
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Speech Therapists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Formulary Management
  • Goal Setting/Tracking
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • In-Patient Management
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Lab Information Management
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Medication History
  • Medication Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • No-Show Tracking
  • Onsite Registration
  • Order Entry
  • Out-Patient Management
  • Paper-Based Claims
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Pharmacy
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • Scheduling
  • Self Check-In/Check-Out
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Template Management
  • Third-Party Integrations
  • Treatment Planning
  • Waiting Time Tracking
  • Web-based Deployment
  • Workflow Automation
  • Workflow Management
  • Total features91
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Availability Management
  • Bed Management
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Case Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Claims Settlement
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Credit Card Processing
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discharge Management
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • E-Prescribing
  • EDI
  • EMR/EHR
  • Electronic Claims
  • Electronic Payments
  • Electronic Prior Authorization
  • Email Reminders
  • Exercise Library
  • File Sharing
  • For Anesthesiologists
  • For Cardiologists
  • For Family Medicine
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Occupational Therapists
  • For Pain Management
  • For Physical Therapy
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Speech Therapists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Formulary Management
  • Goal Setting/Tracking
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • In-Patient Management
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Lab Information Management
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Medication History
  • Medication Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • No-Show Tracking
  • Onsite Registration
  • Order Entry
  • Out-Patient Management
  • Paper-Based Claims
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Pharmacy
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Registration Management
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • Scheduling
  • Self Check-In/Check-Out
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Template Management
  • Third-Party Integrations
  • Treatment Planning
  • Waiting Time Tracking
  • Web-based Deployment
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrationsN/A
    • Total integrationsN/A

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