Phreesia vs Klara

Tebra

Luma Health

Spruce

Simple Interact

AdvancedScheduling

OhMD

Compare Phreesia and Klara based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Luma Health offers a patient success platform designed to help businesses unify and automate patient journeys for healthcare organizations. The platform provides a comprehensive suite of tools to streamline patient access, retention, referrals, scheduling, waitlist management, and feedback. It can be integrated with all major electronic health record (EHR) systems, enabling bidirectional data exchange and a seamless patient experience.

Simple Interact is a deeply-integrated, highly-customizable patient engagement platform designed for physician groups, health centers, and hospitals. The platform helps these healthcare facilities run more efficiently and profitably by reducing the burden on staff while also improving patient experience.

AdvancedScheduling from AdvancdedMD is a flexible medical scheduling software that helps small & mid sized clinics to maximize the number of patients they see

With tools for intake, scheduling, payments and more, Phreesia makes care easier for patients, healthcare providers and staff. 

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Management

Appointment Scheduling

Automated Responses

Automated Scheduling

Availability Management

Billing & Invoicing

Booking Management

Broadcast Messaging

Calendar Management

Calendar Sync

Call Reminders

Campaign Management

Cancellation Management

Check-in/Check-out

Communication Management

Confirmations/Reminders

Contact Database

Credit Card Processing

Customizable Branding

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Electronic Payments

Electronic Signature

Email Management

Email Marketing

Email Reminders

Forms Management

HIPAA Compliant

Historical Reporting

Insurance Eligibility Verification

Medical Billing

Messaging

Mobile Access

Mobile Alerts

Multi-Language

Multi-Location

Multi-Physician

Multiple Appointment Types

On Call Scheduling

Online Booking

Online Intake Forms

Online Payments

Online Scheduling

Patient Education

Patient Engagement

Patient Intake

Patient Questionnaires

Patient Records Management

Patient Scheduling

Payment Collection

Payment Processing

Payment Reminders

Physician Management

Physician Scheduling

Pre-Appointment Screening

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recurring Appointments

Registration Management

Reminders

Reporting & Statistics

Reporting/Analytics

Rescheduling

Revenue Management

Scheduling

SMS Messaging

SMS Reminders

Surveys & Feedback

Third-Party Integrations

Two-Way Communication

Wait List Management

Website Integration

Phreesia

Web-based

Planning prior to launch was good, the product itself is good. We are new so that is all I have for now.

Physician

I like the online booking system and customizable messaging. I like that all of my consent forms are online and allow for digital signing and integration into the chart.

Practice Administrator

The problem/case management is easy to utilize and the support team is highly responsive. My staff remain excited and engaged, and continue to love this product.

Clinical Operations Manager 

User friendly, nice staff very attentive to our practice, the eligibilty feture is one of the best ones we have used.

Clinic manager

The software has increased our collection of outstanding balances and co-pays for the date of service.

Superuser

Phreesia has been tremendous - it takes a large administrative load off of the front desk. The customer service is excellent, and definitely a great value.

Engineering

Used in offices with abusive compliance. There are  still many persons that are greatly inhibited by a computer or tablet.

Front Office Supervisor

We have had no push back from our parents on this feature and it has really improved our AR status. The self scheduling has been great as well.

Business Systems Coordinator 

Support is quick to respond and resolve concerns. The Phreesia team is undeniably helpful.

Phreesia also captures revenue swiftly and efficiently, and in one month we have seen a 6% increase in our Time of Service collections.

The ten minutes I have to sit there and train your stupid AI that I'm not a robot.

Office Manager

The clinical integration has reduced amount of time it requires to triage patients which is very helpful with keeping our providers on time.

SVP CRO

In summary, the tool is intuitive, with intelligent prompts that incorporating capture of pertinent demographic and insurance information - including clinical screens and necessary forms.

Billing Manager

Phreesia not only helped our practice save time for payment posters, but also for check in staff.

Business Integration Coordinator

Ease of use as well as access to ample support. Phreesia Support provides quick responses and is always available to troubleshoot any issues.

Admin Assistant

There were some bugs in the system and occasionally all tablets would stop working.

Hard getting the patients accustomed to using the check in board.

Director of Operations

Phreesia has many tools that saves my practice time, money and worry. Insurance eligibility, payment assurance and appointment all help our practice keep a full schedule and collect balances.

Phreesia screenshot: Phreesia makes care easier every day with tools for intake, access, payments and more. Patients use Phreesia on their own mobile device, a PhreesiaPadX, or an Arrivals kiosk to facilitate 150 million visits a year—that’s 1 in 10 visits across the U.S. 

Phreesia screenshot: Appointment Accelerator is an automated, text-based solution designed to fill open slots on your schedule in under 5 minutes—all without your staff needing to lift a finger or manage a time-consuming waitlist.  

Phreesia screenshot: Save staff five minutes per visit by letting patients check in for their visit anytime, anywhere on their own device. Ask the right questions at the right time by customizing intake for each visit based on appointment type, age, chief complaint and more. 

Phreesia screenshot: Get paid faster with automated insurance verification and online payment before, during and after the visit. Collect 3x more with flexible payment options, including automated charging, card on file and self-service payment plans.  

Phreesia screenshot: Collect feedback directly from patients and gain insights to improve your organization. Increase Google reviews by 50% by automatically prompting patients to share positive experiences and get real-time alerts to quickly remedy issues.  

Freelancers

Large Enterprises

Mid Size Business

Small Business

Spruce is a cloud-based telemedicine platform for healthcare professionals and clinics to communicate with patients via text, video or audio communication. Features include workflow automation, secure file sharing, rotation scheduling, call forwarding, electronic payments, analytics, and reporting.

OhMD is a HIPAA-compliant omni-channel patient communication platform that reduces high inbound call volume by unifying AI and human conversations across text, phone, and web in a single inbox for physician practices.

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care

Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

Klara is a comprehensive conversational patient engagement solution that helps businesses centralize communication channels, increase provider collaboration, and automate outreach workflows. The platform enables healthcare practices to focus on patient outcomes by streamlining various aspects of patient care.

Availability Indicator

Chat/Messaging

Client Database

EMR/EHR

File Sharing

Multi-Channel Communication

Multi-Provider Practice

One-to-One Messaging

Patient Communications

Patient Portal

Secure Messaging

Telemedicine

Two-Way Audio & Video

Video Conferencing

Virtual Meetings

Virtual Waiting Room

Workflow Management

Klara

Lead receptionist

Ve been working with Klara for about 2.5 years and overall have been very happy with the product. D love to have more access to immediate support but overall very happy.

What I like most about the Klara app is the simplicity of getting around the app. It’s very easy to use and you can speak with your provider with ease, as well as send and receive documents/forms.

Customer Service

I love how Klara organizes the message exchange between patients and physicians. The secure messaging, appointment scheduling, and telemedicine are easy and convenient.

Clinical Psychologist

Sometimes patients complain it is annoying to login and that the forms do not autosave mid-way nor allow any field to be empty even if it is irrelevant.

Front desk

I love klara! and i also love its very easy for patients to us and communicate with staff.

I Love that we can communicate with patients like an text message.

Medical Receptionist

It's very user friendly and helps with our practice significantly.

Medical Assistant

Klara is one of the best systems our practice has chosen to invest in for our patient care.

The upload picture feature is also horrible because it doesn't work.

Receptionist

Klara has been very helpful, it's organized and easy to use.

Patient support team

When merging accounts sometimes gives you an error.

These ease of use of the application. It is almost never down and is very intuitive.

Overall I like it and think it is worth the price. If they could improve the login process and forms it would be even better.

Administrative Director

HIPAA-compliant texting that works well with our clinical workflow. We value the new phone integration and feel it has improved our workflow.

Supervisor

I received a lot of complaints about not having a messaging service for the staff, It's only for patient to staff communication. The value for money is not good.

Practice Manager

Other than the integration part of Klara with Nextgen I am completely happy with this product.

Phreesia vs Klara Comparison (2026)

Phreesia

Klara

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives