Practice-Web vs Akitu One

CareStack

BestoSys

Adit

CloudStack is a cloud-based suite of practice management tools for the dental industry. The suite comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more.

Bestosys is a complete practice management software for doctors & dentists with features for record keeping, patient relationship management, lead management and systematic growth

Adit is an AI-powered practice management software platform designed for dental, optometry, chiropractic, and orthodontic practices. The platform centralizes communication tools including voice, texting, email, internal chat, and eFax, while streamlining operations through digital forms, online scheduling, automated reminders, and insurance verifications. It features AI Call Intelligence that analyzes calls to recover missed bookings and an AI Front Desk agent that handles after-hours calls.

Director of Operations

I also really like that we can call tech support instead of sending a help ticket.

Practice Manager

Software support is very personalized, and I rely on the support for problem resolution, upgrades and usage/training.

Practice-Web is a dental software providing paperless and mobile solutions for dental practices. It's a fully integrated and supported solution with multiple modules for all business requirements including practice management, patient relationship management, claims processing, and marketing tools.

Access Controls/Permissions

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Appointment Management

Automated Scheduling

Availability Management

Billing & Invoicing

Booking Management

Calendar Management

Charting

Claims Management

Client Management

Client Portal

Communication Management

Confirmations/Reminders

Customer Database

Customer History

Customizable Reports

Customizable Templates

Dental Practice Management

Document Management

Document Storage

Drag & Drop

Electronic Payments

Email Reminders

E-Prescribing

HIPAA Compliant

Imaging and X-rays

Inventory Management

Live Chat

Medical Billing

Multi-Location

Patient Records Management

Records Management

Referral Tracking

Registration Management

Reminders

Reporting & Statistics

Scheduling

SMS Messaging

Task Scheduling

Third-Party Integrations

Treatment Planning

Web Forms

Open Source

Practice-Web

Windows

Linux

Dentrix

Dentrix Enterprise

Eaglesoft

Dentrix Ascend

ABELDent

Thryv

Akitu One

New Clients 

Smart Tools 

Integrated Third-Party Services

Practice-Web Renewal Support 

office manager

Great improvements and it makes you want to work when logging in and seeing all the program has to offer.

Billing Department

As with any other program, sometimes it crashes, and opening a second app like DENTIMAX or OWANDY takes more than 3 clicks.

Dentist

I've added a stand up computer on the clinic floor because most entries are so quick, it's a waste of energy to sit down.

Dentist Prosthodontist

Clinical features: user friendly, has all the components needed to document clinical settings, easy to navigate between modules

Also, when you look for help with anything, there are multiple ways to contact a practice web representative

The layout of the program is colorful and engaging.

Office Manager 

I rate it a 8 of 10 because some of the chart features need to be updated AND management reports, and te patient schedule module needs more features.

Also, my network computer manager has always hated that this is not a web product by current definitions.

DENTIST

SOME EXTRA FEATURES ARE LACKING COMPARED TO THE OTHER SOFTWARES

Billing Manager

need treatment plan to be easier instead of going from chart to tx plan tab and Pr-authorization need to have option to attached approved or denied EOB.

We like all the options we have when presenting treatment, and how easy it is to use for all of the staff!

Great technical support if there are any issues.

DDS-Owner of Portable Dental Services

Practice-Web has been solid in the basic functions that I use, primarily insurance billing, patient account management, document storage - including x-rays.  

BILLER

THE SUPPORT IS EXCELLENT, WE'RE ALWAYS RELYING ON THEIR PROFESSIONAL KNOWLEDGE ABOUT THE PROGRAM

OFFICE MANAGER

ALL THE REPS ARE EASY TO GUIDE US WHEN WE HAVE AN ISSUE

We need end of day reports for adjustments, collections etc.

Owner Dentist

Front desk

It provides verity of dental category for  all kinds of the purpose.

the techs are very helpful and updates are available to fix any bugs or add new features

It has been very stable and is updated fairly regularly and in using it I have the impression that I am keeping up with all of the possibilities that technology offers in running my "specialty" dental practice which is limited solely to Skilled Nursing Facilities.  

updates happen a lot, have to navigate each station for updates

Owner

User friendly and not as difficult as other dental software.

I used to be able to categorize patients by SNF (skilled nursing facility) using a special field in the software.  

Patient Relations

Have to pay for extra for texting service

President

I find it very easy to navigate and the support is excellent.  

HONESTLY, WE HAVE NEVER HAD ANY ISSUES WITH PRACTICE WEB

Office Manager

THE EASY SOFTWARE IS EASY , EASY FOR NEW STAFF ITS GREAT

Manager

Practice-Web system is very easy to navigate.

When we get pop ups after entering treatment plan

dentist

custumer support is always available or if not they get back to you as soon as possible

dentist-owner

Unable to use the new insurance with the no longer one out. How to reject the previous plan and forward same procedures to new plan.

I find that its much easier to use Practice Webb and the price is definetly much reasonable than Eagle Soft.

Very detailed when it come to statement balances.

I WISH THAT EVERYTHING DIDNT HAVE A SEPERATE CHARGE.

most impactful are the reports ,scheduling feature with autocodes, claims

Any easier way to find a patients appointment

Front office manager

very nice screen and you can change to you liking

EASY TO USE, ANYTIME I NEED HELP I CALL CUSTOMER SUPPORT AND EVERYONE THERE IS VERY HELPFUL

Front Desk

Overall it is really great for all the staff and even temps that have to use it

Low cost,, was great during my practice start up phase as I could not spare additional cash flow to pay for premium software

Customer Support

Ease of Use

Dental Office

Reports

Appointments

Insurance and Billing

Changes

User Improvements

Patient Information

User Interface

Small Business

Freelancers

Akitu One is a modern and advanced cloud-based dental practice management software serving hundreds of practices in North America. Features include Teeth Charting, Facial Charting, Instant Messaging, Online Forms, e-Claims, Automated Accounts Receivable, Appointment Scheduling and more.

2D Drawing

Activity Dashboard

Automatic Backup

Orthodontic Charting

Periodontal Charting

Role-Based Permissions

SSL Security

User Management

Proprietary

Web-based

Chromebook

ClearDent

Sales

office lead

it is very modern application with in-built feature to guide you at each step.

Registered Dental Hygienist

Dental and patient management is good- love the virtual training session and the wiki

Dental Hygienist

user friendly, easy to fix mistakes, love the akitu intelligence and the microphone feature for probing and notes

Dentist, Practice Owner

There is a learning curve with every software so it just took a little time to learn to use the software effectively.

I would recommended Akitu One to any dental professional looking for a user friendly, time saving and modern software.

Owner operator

I’ve been a dental hygienist for 35plus years and Akitu One is by far the most user friendly software I’ve used!  

Dental Assistant and Receptionist

Akitu One is very user friendly and there are so many helpful articles and videos for new users!

Their training is comprehensive and interactive and offer prompt and excellent support!

Technical support available within a reasonable amount of time to solve solution!

Beside being great software that addresses all the issues in clinic, the customer care is awesome

Independent Dental Hygienist

I also want to add that when I did my on-line training sessions (Fundamentals) with [sensitive content hidden], she was most patient with me and spent so much time with me and I really appreciated that!

Akitu will allow us to continue to operate without an administrator for much longer allowing us to continue to build our practice at a reduced cost!  

OWNER DENTAL HYGIENIST

I love akitu one, the support is number one, I loved the training, I love the wiki for added support, I love the email portion of the billing which makes admin work so much easier

Finding Akitu has saved us so much time, money and removed the headaches from our daily admin duties.  

The cost was significant and we spent endless hours transferring info between our previous softwares.  

Dental assistant

I would say some charting conditions I like to implement in my practice were missing, however the development team were able to customize and add them for me by time I started my subscription.

system is intuitive and company takes into account the users input for improvements often

cloud-based (I can access the software from anywhere); overall ease of use (very easy to learn and use);  modern professional graphics (clear, organized in a not too busy or cluttered layout);  ability to easily create personalized, specific clinical notes templates; great customer support (very quick with responses)

Quick, easy and any changes we seem to ask for to improve usability seem to be added in.

Dental Hygiene Practitioner

Everything is clear and easy to understand. If I had any issues at all, they were simple fixes and customer service was quick to help when needed.

Easy features, user friendly, the two way text communication with clients.

Customer service and product training have been very accommodating and available when we have needed it.

Practice-Web vs Akitu One Comparison (2026)

Practice-Web

Akitu One

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives