RevolutionEHR vs Weave

Liquid EHR

Crystal Practice Management

iTRUST

Liquid EHR is an optometry software which combines electronic health records (EHR), a practice management system, and a patient communication system

Crystal PM is a practice management and EHR platform built for independent optometry practices that adapts to how your office works. Customize templates, workflows, and layouts while managing scheduling, records, inventory, billing, and patient engagement in one system.

iTRUST enables professionals to seamlessly create, send, and manage all patients’ prescriptions. It lets professionals seamlessly communicate with patients via 2 way texting, automates appointment reminders, and recalls.

The lack of insight for what the practitioner needs and the unwillingness to take any steps to improve core functions that are advertised as .

Office Manager

There are so many small tweaks we have asked for that are sent to the development team and we never hear back why they aren't implemented.  

Optometrist/Ownewr

The knowledgeable customer service has good response time and has always been "on target" for figuring out any problem I had.  

Optometrist

Customer service is decent, it’s easy to access in any computer with Internet access, and it’s inexpensive

RevolutionEHR is a comprehensive cloud-based Electronic Health Record (EHR), Personal Health Record and practice management software solution for optometrists

Activity Dashboard

Appointment Management

Appointment Scheduling

Calendar Management

Charting

Claims Management

Client Portal

Coding Assistance

Compliance Tracking

Customizable Forms

Customizable Reports

Data Import/Export

Decision Support

Document Management

Drug Reference Database

Electronic Payments

Electronic Signature

Email Reminders

EMR/EHR

E-Prescribing

Facility Scheduling

Forms Management

For Optometrists

HIPAA Compliant

Insurance Management

Inventory Management

Meaningful Use Certified

Medical Billing

Multi-Location

Multi-Physician

ONC-ATCB Certified

Patient Intake

Patient Portal

Patient Records Management

Patient Scheduling

Physician Scheduling

Real-Time Data

Recall Tracking

Records Management

Reminders

Reporting & Statistics

Scheduling

Secure Data Storage

Self Service Portal

SMS Messaging

SOAP notes

Template Management

Third-Party Integrations

Workflow Management

Proprietary

RevolutionEHR

Windows

Linux

Chromebook

Web-based

Compulink

Weave

Frequent glitches and downtime

55% of reviewers feel negative about RevolutionEHR’s bugs and issues. Some users report experiencing frequent glitches, error messages, and system outages that disrupt their workflow and require repeated logins or computer restarts. Reviewers indicate that updates sometimes introduce new problems, leading to temporary unavailability or additional technical difficulties. Some reviewers feel frustrated by recurring technical issues, occasional incompatibility with browsers, and maintenance shutdowns that interrupt their ability to use the software reliably.

Remote access and flexibility

Owner and Optometrist

I like that it is Internet browser based so I can use any computer anywhere as long as it has internet, no app to download

100% of reviewers feel positive about RevolutionEHR’s cloud access. Reviewers appreciate being able to access the system from any location with an internet connection, which they say eliminates the need for dedicated servers and local installations. Some users report that this flexibility allows them to work from home or on the go, making it easier to manage their workflow. Users think the automatic updates and reduced maintenance requirements are significant benefits, as they do not have to worry about manual backups or downtime for installations.

Intuitive and simple navigation

Optometry Assistant 

I also like the design of the software, as it is easy to navigate.

91% of reviewers feel positive about RevolutionEHR’s ease of use. Some users say the software is intuitive and user-friendly, making it easy for both new and experienced staff to learn and navigate. Reviewers indicate that the straightforward interface helps them quickly find information and complete tasks efficiently. Some reviewers find that the system’s design streamlines daily operations, reducing the learning curve for new employees and making routine work smoother and less stressful.

Optician

It makes scheduling, charting, contact and glasses ordering, finances, and pretty much everything in our office super simple and organized!

Technician

The transition from the previous EHR appears to have been, at best, only 50% complete. As we continue using the new system, additional data migration and functionality issues are being identified on an almost daily basis.

Additionally, eyeglass and contact lens prescriptions that were finalized but not purchased through our office did not transfer.

This EHR goes above and beyond in allowing me to meticulously analyze the sales trends of products like glasses, contact lenses, eye drops, etc and services (medical exams, vision exams, vision therapy, contact lenses fittings).

Even at our fast-paced front desk, our staff is able to easily navigate through multiple workflows to get our patients scheduled in accurately and easily.

Additionally, RevEHR allows me to easily keep track of all the glasses we have in stock and what we have sold recently.

Chief Clinic Manager

The cloud-based system allows easy access to patient records from anywhere, and it integrates well with optical workflows.

Exams and appointments dated prior to June 2025 are not present in the system.

Moving from one section of an exam to another often requires multiple clicks, which can feel tedious during a busy clinic day.

Revolution EHR keeps our orders for glasses and contact lenses very organized, making it easy to refer back to old orders if need be.

There are enough ongoing issues that I'm waiting to see if things improve before deciding.

Optical operations run smoothly in our office because of Rev!

Too much clicking to get to different screens and customization can get confusing with how things are named.

Co Office Manager

All of the updates during business hours causing a lot of downtime with the software.

We saw the opportunity to send a story or share, but weren't sure how to respond.

Owner

Some things aren’t fully customizable and could use some tweaking

I need to be able to print reminders from the EHR onto cards or a printed: I've messed about making letters that pull that information, but this is a no brainer that I need and cannot get easily.

Integration of all the exam equipment with the system

The "Click" Factor: It is notoriously "click-heavy."

User friendly & the abilty to send text messages to patients

Asst Manager

I feel the representatives listen to our requests and try to improve the app based on what we need.

I have yet to explore all the customization options but it's nice to know it's there.

There are times where it moves slow, or lags.

Owner and Optician

In NJ the Rx still prints a little funny because Google Chrome keeps updating its print preview and will overwrite certain options.

I love that I can access my charts from anywhere.   If on vacation, I can quick check in on my practice and make changes if needed.  

I have always liked many features on Rev, but one that I love is the RevConnect.

I like that most things in the exams are customizable.   Once you figure out that the green plus does the same thing on various levels, you are golden.

It is easy to communicate with customer service.

The other thing I have always appreciated, is that they are constantly making improvements to their product, and they listen to their customers about changes or add-ons they would like to see.

Customer service and client management when trying to integrate revbilling and revclear.

Taking payments, making exams, following trends, and patient management is all in one easy to use system.  

I've only had to call customer service a handful of times to help walk me through some of the insurance posting.

Owner, Optometrist

Always on top of if something has gone awry with any part of the system and will update users.

Communication from support staff is so wonderful

Not being able to link people as easily as needed.

The progam is easy to learm to.use & navigate.

RevEHR is very intuitive and easy to navigate.

Patient Care Manager

Great, it has been easy since day 1, much better than my previous EHR

It is so easy to use and patients are very happy with it.

It has been great--at first it was tough, but be positive!!!

It is more difficult to maneuver though records on my phone.

The development team is always rolling out new helpful improvements to keep up with the needs of our field.

Patient Coordination

I wish there was a way to automatically add partial payments.

Requires triple checking things that should be automatic.

Customer Support

Patient Management

Eye Care

User Interface

Exam Workflow

Record Keeping

Ease of Use

Improvements

Customization

Performance and Speed

Small Business

Freelancers

Large Enterprises

Mid-size Business

Vagaro

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

Carepatron

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

ClinicSense

ClinicSense is a clinic management software designed for health and wellness professionals, including massage therapists, physical therapists, chiropractors, and holistic medicine practitioners. The platform features online booking with appointment reminders, customizable SOAP notes, digital intake and consent forms, invoicing and payment processing, and client communication tools such as email newsletters and wellness check-ins.

Managing Partner

With Weave, it's just a nightmare with the customer service and support. And guess what, any settings or setup you want to change, you only have to go through their customer support because whenever you make changes from their web portal, none of it gets actually reflected.

So in short, easy to use given everything is working correctly however customer service DOES NOT resolve the issues they claim to and apparently even if you do a "free trial" of any features, you're still going to get charged and then it's going to take MONTHS of back and forth to get the charges removed. And there is still no guarantee that they have been.

Business Administrator

Our office enjoys using the software and Weaves customer service is always excellent and quick to respond.

Patient Care Coordinator

I feel the value for this company, is great as Weave offers so many options with their service.

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

RevolutionEHR vs Weave Comparison (2026)

RevolutionEHR

Weave

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives