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SimplePractice vs InSync by Qualifacts Comparison

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Overview

Category Leaders

Sign up for a free trial today to see why more than 100,000 health and wellness practitioners trust SimplePractice to run their business.

Category Leaders

Enhance patient care with InSync's fully integrated, easy-to-use, cloud-based healthcare IT solutions configured specifically...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

2.5K

5

4

3

2

1

1.7K

733

83

13

26

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.6

348

5

4

3

2

1

239

87

13

2

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Love the calendar feature where it syncs with my Google calendar. Love the reminders for client appointments and how they can manage their own appointments.
I like the fact that we no longer have to have paper files, ease of use overall and some of the features like appointment reminders, the ability to create and add your own documents.
This software is richly featured. I've appreciated the ability to create very sophisticated custom online intake forms, and and the autopay enrollment for automated batch credit card billings.

Pros

The implementation process itself has been great mostly because of the individuals that have been working diligently to ensure our success.
InSync is quality software that has many exciting functions; the support with our transition has been excellent and we have been able to customize the system to meet most of our needs.
So far it has been wonderful. The customer service has been amazing, all questions answered, and everyone I have spoken to is kind and knowledgeable.

Cons

I have struggled most with billing—getting cards to not charge for missed appointments. Reminders have occasionally caught me off guard—either they went out too many times or not enough.
This annoyed me because my time is very valuable and I specifically set aside the time for my training and no one bothered to alert me that it had been canceled.
My main complaint is that I have had trouble getting someone on the phone when I have an issue. They do tend to respond by email quickly but sometimes I would prefer a phone conversation.

Cons

Because there are multiple ways to get to different sections, it can feel overwhelming at times. Also, I hate that they don't have a "back" button to just get to the previous screen.
I do not believe that it is a bad system I do wish it was faster but it just maybe me.
This has been especially tough in a small shop where the data validation has been frequently an area that had room for errors in output and aggregation of data.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features121
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Authorization Tracking
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Chart Audit Tools
  • Client Portal
  • Clinic Interoperability
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Electronic Submission
  • Eligibility Verification
  • Employee Management
  • Event Calendar
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • For Chiropractors
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • Formulary Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Order Entry
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Pre-built Templates
  • Prescription Cancellation
  • Prescription Renewal
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Notes
  • Template Management
  • Transaction History
  • Treatment Planning
  • Video Conferencing
  • Video Consultations
  • Virtual Waiting Room
  • Voice Recognition
  • Workflow Management
  • Total features103
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Authorization Tracking
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Chart Audit Tools
  • Client Portal
  • Clinic Interoperability
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Electronic Submission
  • Eligibility Verification
  • Employee Management
  • Event Calendar
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • For Chiropractors
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • Formulary Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Historical Reporting
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Order Entry
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Pre-built Templates
  • Prescription Cancellation
  • Prescription Renewal
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Treatment Plans
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Payment
  • Self Service Portal
  • Single Provider Practice
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Notes
  • Template Management
  • Transaction History
  • Treatment Planning
  • Video Conferencing
  • Video Consultations
  • Virtual Waiting Room
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations6
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • eClinicalWorks
  • Total integrations1
  • Birdeye
  • Cerner PowerChart Ambulatory EHR
  • Clarity Wave
  • Curogram
  • Google Calendar
  • Google Maps
  • Kareo Billing
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • eClinicalWorks

User reviews that mention these apps

SM
AvatarImg

Stephanie M.

Hospital & Health Care, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

Near effortless paperwork!

Reviewed 4 years ago

SimplePractice helped me start my private practice by doing most of the business work for me by having it all prepared and ready to use.

Pros

The ease of use. I liked that all of the forms I needed for intakes, etc., were all ready for use.

Cons

Sometimes can seem difficult to find what I’m looking for, like how to enable online booking.

Vendor response

Stephanie, we're so glad that you find SimplePractice to be an effortless fit for Hopeful Heart. Thanks for choosing SimplePractice. - Gillian from SimplePractice

BF
AvatarImg

Barbara F.

Mental Health Care, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

Great program once you get used to it.

Reviewed 3 years ago

I had problems with claims being denied by one insurance company, and the customer support provided by Simple Practice solved the problem. It was a great relief.

Pros

I almost didn't purchase this because I am at the very end of a long career, and only see clients 1 1/2 days a week now. The claim process has become such a problem, that I didn't want to do any of it by hand anymore. This program makes everything automatic and very easy once the ins/outs are learned.

Cons

A little cumbersome to learn, but that is true of almost all software. It is much easier than the software used by large mental health organizations.

Vendor response

Barbara, thanks so much for your positive review of SimplePractice. We're glad we could help sort out the issue with your claims, and that you've chosen to use SimplePractice to manage your part-time private practice. Welcome to our Community of professionals in private practice. - Gillian from SimplePractice

KL
AvatarImg

Kathryn L.

Mental Health Care, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplePractice logo

SimplePractice

Difficult to set up, but worth the effort

Reviewed 4 years ago
Pros

I love the features offered by Simple Practice.

Cons

Setting up my intake forms was a little clunky and not really intuitive.

Vendor response

Kathryn, thanks for taking the time to leave your thoughtful feedback. We're always looking for ways to enhance the experience for all customers using SimplePractice. -Marlina from SimplePractice

AF
AvatarImg

Annette F.

Mental Health Care, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplePractice logo

SimplePractice

Easy to Use

Reviewed 3 years ago

Over all great product

Pros

The software was easy to use, did not take long to figure it out.

Cons

Difficulty getting a blank ROI after one was already signed by a client.

Vendor response

Thanks for your positive review, Annette. Simplicity and ease of use is what we aim for, and we're glad you're having a great experience with SimplePractice so far. - Gillian from SimplePractice

EC
AvatarImg

Elaine C.

Mental Health Care, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SimplePractice logo

SimplePractice

Terrific Software

Reviewed 4 years ago
Pros

It's very easy to navigate, I had another software and this feels much more intuitive and well designed.

Cons

When sorting clients, I like to view them alphabetically by first name. I am able to do this, however, if I leave the page, when I return, it goes back to sorting them by last name.

Vendor response

Elaine, thanks so much for your positive review of SimplePractice. We're proud to support your practice. Thanks for being a part of our community. - Gillian from SimplePractice

EM
AvatarImg

Ethan M.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SimplePractice logo

SimplePractice

Really like it so far

Reviewed 5 years ago
Pros

Ease of use. Nice user interface. Functionality is good. Intuitive. Looking forward to the billing and reminders.

Cons

I'm a bit spooked by the comments in my FB group practice forum. A lot of people preferred Theranest and Theranotes. So I'm hoping the issues brought up in that group are being addressed by SP

Vendor response

Hi Ethan - We're glad to hear you've had such a great experience thus far. Thanks for leaving us a review and welcome to the SimplePractice community!

BB
AvatarImg

Bernadette B.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SimplePractice logo

SimplePractice

Unsure

Reviewed 4 years ago

one source of calendar, notes & billing

Pros

It is HIPPA compliant and comes recommended by a fellow therapist

Cons

unable to navigate easily when beginning

Vendor response

Benadette, I'd love to help you navigate SimplePractice with ease - you can reach out to me directly at gillian@simplepractice.com to get a help session set up. We're here to help.

MP
AvatarImg

Maria P.

Mental Health Care, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SimplePractice logo

SimplePractice

New User

Reviewed 3 years ago

I feel it is too soon to make a fair judgment just yet as I am picking it up slowly.

Pros

It provides instructions for each area that I use. I think, so far, I love the calendar the best. My clients are grateful as well.

Cons

I am still learning. So far, I have not discovered a step-by-step process.

JG
AvatarImg

Jeffrey G.

Health, Wellness and Fitness, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplePractice logo

SimplePractice

Simple Practice Review

Reviewed 3 years ago

So far so good. It was highly recommended by colleagues of mine

Pros

Accounting and the ability to bill clients without having to chase them. Customer support ahs eben very helpful and responsive.

Cons

Take some time to figure out...but that is not the program's fault. There are just a lot of options to learn.

KL
AvatarImg

Katie L.

Individual & Family Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

Good software

Reviewed 4 years ago

I'm a little confused by how to navigate a client's medical record.

Pros

I like how it has everything in one place.

Cons

I wish it had more options that Stripe to connect to it

Vendor response

Hey Katie, Thanks for taking the time to leave a review. We appreciate your thoughtful feedback and look forward to releasing even more features to support your practice's needs in the future! -Melinda from SimplePractice

RT
AvatarImg

Roxane T.

Mental Health Care, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

Great move for our growing company!

Reviewed 4 years ago

Our overall experience has exceeded expectations. We are thrilled to be able to streamline our EMR, introduce our clients to the portal system, and to access information via the web and through a phone app. Our only disappointment is that we didn't switch sooner!

Pros

The client portal system is excellent. We had been working with our previous software system to set up client portal, and we were running into roadblocks. SimplePractice has set up a system that is easy to use for both clinicians and clients.

Cons

There is a little workaround that is needed when the same client is seen by multiple therapists (e.g. someone has an individual therapist as well as a couples therapist) since the portal is set up by a unique email address.

Vendor response

Roxana, we're so glad you're thrilled with SimplePractice so far. Thanks for using our platform - we're proud to support the work that Journeys Counseling Center does. - Gillian from SimplePractice

MB
AvatarImg

Megan B.

Mental Health Care, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplePractice logo

SimplePractice

Easy to use

Reviewed 3 years ago

Overall, great experience and I’m happy with my choice so far.

Pros

I’ve use similar software and this by far feels easier to use.

Cons

Could have an easier feature to schedule so I’m not constantly needing to adjust the time.

LH
AvatarImg

Liz H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SimplePractice logo

SimplePractice

great software

Reviewed 7 years ago

This is the second EMR software I have used and by far the best

Pros

No pros were added to this review

Cons

No cons were added to this review

MM
AvatarImg

Mike M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SimplePractice logo

SimplePractice

Solid option

Reviewed 8 years ago

I have used multiple EHR's and SimplePractice is by far the best one yet.

Pros

No pros were added to this review

Cons

No cons were added to this review

JJ
AvatarImg

Jodie J.

Mental Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

So far, So Great

Reviewed 3 years ago

This tool is going to help me manage the back office for my practice so I can focus on my clients.

Pros

I am a novice with SimplePractice, and I have been most impressed by the range and depth of the tutorials. I am also pleased by the variety of form templates and the ease of updating templates for common forms.

Cons

So far I've not encountered any negatives.

Vendor response

Jodie, thanks so much for your positive review. We're proud to support your practice. Thanks for recommending SimplePractice to your colleagues. - Gillian from SimplePractice

AS
AvatarImg

Alissa S.

Mental Health Care, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SimplePractice logo

SimplePractice

I love SP

Reviewed 3 years ago
Pros

I love that clients can self schedule, and that there isn’t an auto pay feature. And the money gets transferred almost right away into my account.

Cons

I would like if the self scheduler was in a different format: either week by week or monthly.

Vendor response

Alissa, we're glad you love SimplePractice - we love supporting customers like you! Thank you for your positive review. - Gillian from SimplePractice

CM
AvatarImg

Carlete M.

Mental Health Care, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplePractice logo

SimplePractice

Great Tool for New Therapists

Reviewed 3 years ago

Simple Practice was recommended by my supervisor and I have been pleased with it so far.

Pros

Ease of use and the ability to connect with my calendar and IOS.

Cons

I don't have any cons so far as I'm still learning the product.

TB
AvatarImg

Tabitha B.

Individual & Family Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SimplePractice logo

SimplePractice

Ease of use

Reviewed 3 years ago
Pros

Simple format, user friendly. Format is easy to follow and navigate.

Cons

Updates to services needed by therapist are slow. Updates for non essential things happen before much needed updates do.

SH
AvatarImg

Shana H.

Mental Health Care, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SimplePractice logo

SimplePractice

Easy to use

Reviewed 4 years ago

So far my staff love it. It’s a higher cost for billing but so many other advantages seem to make it worth it!

Pros

Easy to book appointments Easy to read My staff love the ease of billing Love the client portal Love the ability to do electronic forms

Cons

Doesn’t allow appointment confirmations or cancellations Can’t figure out how to change insurance by payer High cost per claim

Vendor response

Hi Shana, I'm so happy to hear you've found ease booking appointments, using electronic forms, and using the client portal. Thanks for leaving us a positive review! -Marlina from SimplePractice

GA
AvatarImg

Gaaren A.

Mental Health Care, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SimplePractice logo

SimplePractice

I'm new here, but it looks really good so far.

Reviewed 4 years ago
Pros

The layout is intuitive & looks like it was designed by therapists who actually run a practice.

Cons

I am just starting with it, so we will see if it has short-comings, but so far, it looks really good. I am interested in seeing how smoothly the data import transition will go. It will mean training my staff on a new system, but I think the learning curve will be much shorter than on other systems I've used.

Vendor response

Gaaren, we're so glad that you like SimplePractice so far! You and your staff are welcome to reach out to us for assistance any time - we're here to help. Thanks for choosing SimplePractice! - Gillian from SimplePractice

KM
AvatarImg

Karen M.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SimplePractice logo

SimplePractice

It was easy to use and when questions surfaced support was quick to get back to me.

Reviewed 6 years ago
Pros

I like being able to add documents to the client portal to send out. I was able to create my own and edit existing documents with ease.

Cons

I have been confused by the invoices and marking them as paid because sometimes a duplicate invoice was created unintentionally.

Vendor response

Hi Karen, thanks for being part of our community! Regarding your confusion around the invoicing system, we'd highly suggest attending our online Client Billing and Automation class where you can learn more about billing system best practices. Here's the link to our classes: https://features.simplepractice.com/classes/

AR
AvatarImg

Verified reviewer

Mental Health Care, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SimplePractice

Simple Practice Review

Reviewed 4 years ago

It has kept me organized and on top of my administrative responsibilities.

Pros

It is relatively easy to learn. I am able to stay organized with reminders of things I still need to do.

Cons

I cannot directly contact tech support by phone. I cannot get a text or email confirmation for my appointment reminders.

Vendor response

Thanks so much for your candid review. Did you know you can reach out to our Success team to schedule a phone call at a time that works for you? Just hit the red Help bubble in your account to reach our team - we're here to help. - Gillian from SimplePractice

AG
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Amy G.

Used daily for less than 6 months

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I'm just starting in private practice and this software has been stress free.

Reviewed 6 years ago
Pros

So far I've really enjoyed the online scheduling and downloadable paperwork for clients. I love being able to manage my account from my phone.

Cons

I would've liked to be able to upload my intake forms inst ad if having to enter them question by question.

Vendor response

Hi Amy! Thanks for being part of our community. We're glad to hear that SimplePractice has helped alleviate some stress for you. Regarding forms, here's some more information: https://support.simplepractice.com/hc/en-us/articles/207925983-Creating-and-Customizing-Intakes-and-Forms

JJ
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Jamie J.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SimplePractice

An Excellent Product, Easy to Use

Reviewed 7 years ago

I have found the program to be very intuitive so far and look forward to using it more (I just subscribed this week).

Pros

There is something intuitive about it, and the app is helpful, too. I find that I am not needlessly clicking and it is visually easy to use.

Cons

Not sure. I was a little disappointed that there was not a way to reach someone by phone for customer service.

Vendor response

Jamie thanks for joining our growing community!

EA
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Eve A.

Mental Health Care, self-employed

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great support for scared newbies like me!

Reviewed 4 years ago

I am excited to launch my private practice today and have Simple Practice help me get off to a good start!

Pros

That it took me step-by-step through the set up process and that I can be paperless.

Cons

I haven't found a part of it I don't like yet.

Vendor response

Eve, we're so glad we could ease your fears and get you running on SimplePractice quickly. Comgratulations on launching your private practice - we're here to help every step of the way! - Gillian from SimplePractice