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SimplePractice vs Qualifacts Insync Comparison

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Overview

Category Leaders

Sign up for a free trial today to see why more than 200,000 health and wellness practitioners trust SimplePractice to run their business.

Category Leaders

Improve patient care with Qualifacts InSync's integrated, user-friendly, cloud-based EHR solution tailored to your practice....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

75

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

2.6K

5

4

3

2

1

1.7K

754

92

14

31

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.5

372

5

4

3

2

1

250

95

16

4

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Love the calendar feature where it syncs with my Google calendar. Love the reminders for client appointments and how they can manage their own appointments.
I like the fact that we no longer have to have paper files, ease of use overall and some of the features like appointment reminders, the ability to create and add your own documents.
This software is richly featured. I've appreciated the ability to create very sophisticated custom online intake forms, and and the autopay enrollment for automated batch credit card billings.

Pros

The implementation process itself has been great mostly because of the individuals that have been working diligently to ensure our success.
InSync is quality software that has many exciting functions; the support with our transition has been excellent and we have been able to customize the system to meet most of our needs.
So far it has been wonderful. The customer service has been amazing, all questions answered, and everyone I have spoken to is kind and knowledgeable.

Cons

I have struggled most with billing—getting cards to not charge for missed appointments. Reminders have occasionally caught me off guard—either they went out too many times or not enough.
This annoyed me because my time is very valuable and I specifically set aside the time for my training and no one bothered to alert me that it had been canceled.
My main complaint is that I have had trouble getting someone on the phone when I have an issue. They do tend to respond by email quickly but sometimes I would prefer a phone conversation.

Cons

Because there are multiple ways to get to different sections, it can feel overwhelming at times. Also, I hate that they don't have a "back" button to just get to the previous screen.
I do not believe that it is a bad system I do wish it was faster but it just maybe me.
This has been especially tough in a small shop where the data validation has been frequently an area that had room for errors in output and aggregation of data.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features131
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Audit Trail
  • Authorization Tracking
  • Automated Scheduling
  • Automatic Transcription
  • Bed Management
  • Bill Payment
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Chart Audit Tools
  • Client Database
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customizable Tests
  • Data Import/Export
  • Data Security
  • Decision Support
  • Diagnostic Reports
  • Digital Signature
  • Discharge Management
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Eligibility Verification
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • Family History Tracking
  • File Sharing
  • Financial Analysis
  • Financial Management
  • For Chiropractors
  • For Family Medicine
  • For Group Therapy
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Occupational Therapists
  • For Physical Therapy
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • Forms Management
  • Formulary Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Group Notes
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Income/Expense Tracking
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Lab Order Management
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • Notes Management
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Intake Forms
  • Online Refills
  • Online Store Builder
  • Onsite Registration
  • Outcome Assessment Tools
  • Patient Communications
  • Patient Database
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Pre-built Templates
  • Predictive Analytics
  • Prescription Cancellation
  • Prescription Management
  • Prescription Renewal
  • Pricing Data
  • Process/Workflow Automation
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Editing
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Check-In/Check-Out
  • Self Payment
  • Self Service Portal
  • Session Notes
  • Single Provider Practice
  • Staff Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Notes
  • Telemedicine
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • To-Do List
  • Transaction History
  • Treatment Planning
  • Video Conferencing
  • Video Consultations
  • Virtual Waiting Room
  • Vitals Tracking
  • Voice Recognition
  • Workflow Management
  • Total features184
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Annotations
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Audit Management
  • Audit Trail
  • Authorization Tracking
  • Automated Scheduling
  • Automatic Transcription
  • Bed Management
  • Bill Payment
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Cancellation Tracking
  • Care Plan Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Chart Audit Tools
  • Client Database
  • Client Portal
  • Clinic Interoperability
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customizable Tests
  • Data Import/Export
  • Data Security
  • Decision Support
  • Diagnostic Reports
  • Digital Signature
  • Discharge Management
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EDI
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Payments
  • Electronic Prior Authorization
  • Electronic Signature
  • Eligibility Verification
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • Family History Tracking
  • File Sharing
  • Financial Analysis
  • Financial Management
  • For Chiropractors
  • For Family Medicine
  • For Group Therapy
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Occupational Therapists
  • For Physical Therapy
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • Forms Management
  • Formulary Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Group Notes
  • Growth Charts
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Income/Expense Tracking
  • Initial Assessments
  • Inpatient/Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Lab Order Management
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple User Accounts
  • No-Show Tracking
  • Notes Management
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Intake Forms
  • Online Refills
  • Online Store Builder
  • Onsite Registration
  • Outcome Assessment Tools
  • Patient Communications
  • Patient Database
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Pre-built Templates
  • Predictive Analytics
  • Prescription Cancellation
  • Prescription Management
  • Prescription Renewal
  • Pricing Data
  • Process/Workflow Automation
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Quotes/Estimates
  • Real Time Editing
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Check-In/Check-Out
  • Self Payment
  • Self Service Portal
  • Session Notes
  • Single Provider Practice
  • Staff Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Notes
  • Telemedicine
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • To-Do List
  • Transaction History
  • Treatment Planning
  • Video Conferencing
  • Video Consultations
  • Virtual Waiting Room
  • Vitals Tracking
  • Voice Recognition
  • Workflow Management

Integrations

  • Total integrations8
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations1
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8