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Qualifacts Insync

Cloud-based EHR and practice management software.

Table of Contents

Is this product right for your business?

Find out with a

Qualifacts Insync - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

Qualifacts Insync overview

What is Qualifacts Insync?

Qualifacts InSync optimizes essential healthcare functions like charting, billing, scheduling, medication management, and telehealth within a cohesive cloud-based platform. Trusted by numerous practices nationwide, InSync elevates efficiency, safety, and productivity by seamlessly integrating features such as e-prescription, eMAR, automated claims management, ASAM, and more.

Tailored specifically for small and mid-market organizations, InSync is designed for scalability, allowing businesses to incorporate additional add-ons as needed. Its flexibility extends to customization, ensuring alignment with your organization's unique requirements, spanning from patient engagement to clinical workflow and billing.

InSync simplifies billing processes through automation, utilizing a robust rules engine to alleviate the workload of your billing team. With automatic application of ICD codes to relevant appointments, these codes are carried through the entire billing journey, mitigating revenue loss and optimizing claim success rates.

Key benefits of using Qualifacts Insync

Cloud-based and mobile-friendly for access anytime, from anywhere.

Fully integrated EHR, scheduling, billing, telemedicine, e-prescribing, and patient portal.

User-friendly, easy to navigate design.

Implementation and training customized to your practice.

Designed to grow with your practice. Add features as your agency's growth requires.

Starting price

75per user /
per month

Alternatives

with better value for money

Pros & Cons

Features

Patient Portal

Appointment Scheduler

Question and Answer

Claim

User Interface

Qualifacts Insync’s user interface

Ease of use rating:

4.5

(390)

Qualifacts Insync pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(12)

3-4(125)

5(253)

What do users say about Qualifacts Insync?

The software is easy to use if you stick with only the basic features, but when it comes to need to use more advanced features or configurations, it is super confusing.

Select to learn more

Who uses Qualifacts Insync?

Based on 390 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Mental Health Care

Hospital & Health Care

Medical Practice

Health, Wellness and Fitness

Others

Use cases

Electronic Medical Records

Mental Health EHR

Medical Billing

Mental Health

Therapy Notes

Qualifacts Insync's key features

Most critical features, based on insights from Qualifacts Insync users:

Charting

4.4

(77)

HIPAA compliant

4.8

(73)

Claims management

4.4

(61)

Medical billing

4.3

(46)

EMR/EHR

4.3

(44)

Claims scrubbing

4.3

(25)

All Qualifacts Insync features

Features rating:

4.4

(390)

Code & charge entry

4.6

(13)

Customizable reports

1.0

(1)

Customizable templates

4.6

(9)

Reporting/Analytics

4.3

(8)

Remote treatment planning

(0)

Document storage

5.0

(2)

Document templates

3.5

(4)

Initial assessments

4.6

(20)

Task management

5.0

(1)

Online forms

4.0

(2)

Calendar management

4.4

(8)

Patient intake

4.4

(8)

Patient portal

4.6

(9)

Electronic payments

4.0

(6)

Therapy notes

3.2

(5)

Records management

4.3

(10)

Multi-Physician

5.0

(2)

Electronic signature

4.0

(2)

Patient records management

4.5

(41)

Healthcare compliance

5.0

(1)

Progress tracking

5.0

(3)

Payment processing

5.0

(2)

Physician management

5.0

(4)

Activity tracking

4.5

(4)

Activity dashboard

4.2

(6)

Practice management

4.4

(28)

For mental/behavioral health

4.4

(40)

Workflow management

3.7

(20)

Treatment planning

4.3

(23)

Appointment scheduling

4.5

(49)

Billing & invoicing

4.1

(18)

Document management

4.0

(14)

Patient scheduling

4.4

(32)

Appointment management

4.4

(14)

Self service portal

4.4

(14)

Insurance eligibility verification

4.2

(30)

Invoice history

5.0

(7)

Prescription renewal

4.8

(4)

Confirmations/Reminders

4.0

(24)

Remittance advice

4.9

(15)

Video conferencing

4.4

(5)

E-Prescribing

4.1

(26)

Reporting & statistics

3.8

(8)

EPCS compliant

4.5

(6)

Formulary management

5.0

(3)

Physician scheduling

3.9

(8)

Drag & drop

5.0

(4)

Surveys & feedback

3.7

(3)

Medication history

5.0

(5)

Compliance tracking

4.3

(7)

Clinic interoperability

4.5

(6)

Coding assistance

4.1

(19)

Customizable dashboard

4.9

(8)

Multi-Location

5.0

(4)

Decision support

4.8

(12)

Prescription cancellation

4.8

(5)

Employee management

4.5

(6)

Meaningful use certified

4.8

(4)

Patient Flow Management

5.0

(1)

One-to-One messaging

4.8

(4)

Onsite registration

(0)

Patient engagement

(0)

Patient monitoring

(0)

Payment collection

(0)

Patient database

(0)

Patient communications

(0)

ONC-ATCB certified

(0)

Online booking

(0)

On call scheduling

(0)

Online refills

(0)

Clinical notes

(0)

Outcome assessment tools

(0)

Online intake forms

(0)

Voice recognition

(0)

Vitals tracking

(0)

Virtual waiting room

4.0

(1)

To-Do list

(0)

Third-Party integrations

(0)

Template management

(0)

Telemedicine

(0)

Task scheduling

(0)

Staff management

(0)

SOAP notes

(0)

SMS reminders

(0)

SMS messaging

(0)

Session notes

(0)

Self check-in/check-out

(0)

Secure data storage

(0)

Search/Filter

(0)

Scheduling

5.0

(2)

Role-Based permissions

(0)

Revenue management

(0)

Reminders

(0)

Registration management

(0)

Referral tracking

(0)

Referral management

(0)

Recurring appointments

(0)

Real-Time reporting

(0)

Real-Time notifications

(0)

Real-Time data

(0)

Quotes/Estimates

(0)

Progress notes

(0)

Pricing data

(0)

Prescription management

(0)

Predictive analytics

(0)

Communication management

(0)

Compliance management

(0)

Credit card processing

(0)

Customer database

(0)

Customizable branding

(0)

Customizable forms

5.0

(2)

Customizable tests

(0)

Data import/export

(0)

Data security

(0)

Diagnostic reports

(0)

Digital signature

(0)

Discharge Management

(0)

Documentation management

(0)

Drug reference database

4.0

(1)

Dunning management

4.0

(2)

EDI

(0)

Imaging and x-rays

(0)

Access controls/permissions

(0)

Accounting

(0)

Admissions management

(0)

Alerts/Notifications

(0)

Annotations

(0)

Assessment management

(0)

Audit trail

(0)

Automated scheduling

(0)

Automatic transcription

(0)

Bed management

(0)

Booking management

(0)

Calendar sync

(0)

Cancellation tracking

(0)

Care plan management

(0)

Case notes

(0)

Chat/Messaging

(0)

Client database

(0)

Client portal

(0)

Immunization & allergy tracking

(0)

In-Patient management

(0)

Income/Expense tracking

(0)

Insurance management

(0)

Intake management

(0)

Inventory management

5.0

(1)

Invoice management

(0)

Lab order management

(0)

Medication alerts/warnings

5.0

(1)

Medication management

(0)

Messaging

(0)

Mobile access

(0)

Mobile alerts

(0)

Monitoring

(0)

Multi-Provider practice

4.5

(2)

No-Show tracking

(0)

Notes management

(0)

Electronic prior authorization

5.0

(1)

Email marketing

(0)

Email reminders

(0)

Exercise library

(0)

Faculty/Staff management

(0)

Family history tracking

(0)

File sharing

(0)

Financial management

(0)

For family medicine

(0)

For group therapy

(0)

For medical purposes

4.5

(2)

For physical therapy

(0)

For primary care

(0)

For psychiatrists

(0)

For substance abuse therapy

(0)

Forms management

(0)

Growth charts

(0)

Historical reporting

(0)

Qualifacts Insync awards

e-Prescribing

76/100

Qualifacts Insync alternatives

Qualifacts Insync

4.5

(390)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.4

Value for Money

4.3

Customer Support

4.6

EHR YOUR WAY

4.9

(523)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

TherapyNotes, LLC

4.7

(949)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

CounSol.com

4.7

(827)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Qualifacts Insync pricing

Value for money rating:

4.3

(390)

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Qualifacts Insync price and value

Value for money rating:

4.3

(390)

To see what individual users think of Qualifacts Insync's price and value, check out the review snippets below.

“The implementation process itself has been great mostly because of the individuals that have been working diligently to ensure our success.”

Jacqueline O.

Assistant Director

“InSync is quality software that has many exciting functions; the support with our transition has been excellent and we have been able to customize the system to meet most of our needs.”

Megan D.

Director of clinical services

Qualifacts Insync integrations (2)

Integrations rated by users

We looked at 390 user reviews to identify which products are mentioned as Qualifacts Insync integrations and how users feel about them.

Zoom Workplace

Integration rating: 5.0 (2)

Other top integrations

Optiimus

Qualifacts Insync customer support

What do users say about Qualifacts Insync customer support?

Customer support rating:

4.3

We analyzed 59 verified user reviews to identify positive and negative aspects of Qualifacts Insync customer support.

Widespread user sentiment highlights customer support as responsive, knowledgeable, and consistently available when needed.

Multiple users appreciate the helpfulness and professionalism of support staff during onboarding and ongoing issues.

A significant portion of users value being able to easily track support tickets and receive timely updates on their requests.

A limited number of users report inconsistent communication, delayed responses, and occasional confusion during support interactions.

Support options

Chat

Knowledge base

Email/help desk

Phone support

Faqs/forum

Training options

Documentation

Live online

Videos

Webinars

In person

To see what individual users say about Qualifacts Insync's customer support, check out the review snippets below.

“With Insync we have been able to complete our paperwork in a more timely manner, our records are better organized and more secure, and the support teams available have been quick and knowledgeable.”

Beth K.

Assistant Director

“They were able to customize the system for our specific office needs and the customer support is very helpful and always available.”

loren m.

“Support tickets sometimes get lost in the process on both sides”

Darla L.

Billing Coordinator