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SimplePractice vs Zoom Meetings Comparison

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Overview

Category Leaders

Sign up for a free trial today to see why more than 100,000 health and wellness practitioners trust SimplePractice to run their business.

Category Leaders

Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file sharing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

14.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,668

705

59

10

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

6,455

2,653

367

35

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

I love how user friendly it is and how it keeps me so organized. Technical support is very helpful and attentive.

MM

Manisha M.

What I love most is the ease and simplicity of the program that offers so much. It’s like having an assistant to help you with all of the paperwork without the high cost of payroll.

SB

Sara B.

I appreciate the ease at which everything is located and available. The site is very easy to navigate and set up and you feel confident everything you need to be successful is at your fingertips.

VO

Vanessa O.

Pros

Easy to use, can have many people on same call. Good quality audio and amazing quality for the video.

BP

Binu P.

I love being able to stay home or in the office while having an important meeting with others and feeling safe during a pandemic. I also like that you can put a password so random people can't join.

sb

shari b.

Has great features like the ability to change the background, the ability to raise my hand and the fact that I can use reactions. Safe because each meeting requires a link, meeting ID and password.

JA

Jana A.

Cons

I have struggled most with billing—getting cards to not charge for missed appointments. Reminders have occasionally caught me off guard—either they went out too many times or not enough.

JoAnne L.

This annoyed me because my time is very valuable and I specifically set aside the time for my training and no one bothered to alert me that it had been canceled.

AY

Amy Y.

My main complaint is that I have had trouble getting someone on the phone when I have an issue. They do tend to respond by email quickly but sometimes I would prefer a phone conversation.

KB

Kayla B.

Cons

I think we were so overwhelmed by the zoom at this bad time that there is nothing to worry about.

DG

Daviti G.

If I do have problems sharing my screen, etc. then I have to typically leave zoom and re-enter the meeting. It always solves the problem but is an annoyance.

Josh A.

When I was using zoom for online class it was irritating everybody was lagging, you couldn't understand a word anybody was saying and the main problem was the lag.

LA

Lael A.

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features134
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Audit Management
  • Authorization Tracking
  • Auto Framing
  • Automatic Backup
  • Automatic Transcription
  • Batch Processing
  • Bill Payment
  • Billing & Invoicing
  • Biometrics
  • CRM
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Chart Audit Tools
  • Client Portal
  • Coding Assistance
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Conferencing
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Extraction
  • Data Import/Export
  • Desktop / Browser Sharing
  • Digital Signature
  • Discussions / Forums
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • EDI
  • EMR/EHR
  • Electronic Hand Raising
  • Electronic Payments
  • Electronic Submission
  • Eligibility Verification
  • Email Invitations & Reminders
  • Email Management
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Event Logs
  • Event Scheduling
  • Event Tracking
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • File Transfer
  • For Mental/Behavioral Health Practices
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Group Notes
  • HD Audio/Video
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Host Controls
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Interaction Tracking
  • Internal Meetings
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Meeting Management
  • Meeting Room Booking
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Location
  • Multi-Participant Screen Sharing
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Camera Feeds
  • Multiple User Accounts
  • Multistreaming
  • No-Show Tracking
  • On Call Scheduling
  • On-Demand Recording
  • On-Demand Webcasting
  • One-to-One Messaging
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Polls/Voting
  • Practice Management
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Broadcasting
  • Recording
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Payment
  • Self Service Portal
  • Self-Enrollment
  • Session Recording
  • Single Provider Practice
  • Single Sign On
  • Social Media Streaming
  • Split/Multi-Screen
  • Status Tracking
  • Targeted / Locked Screen Sharing
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Notes
  • Third Party Integrations
  • Time Zone Tracking
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Consultations
  • Video Layouts/Views
  • Video Streaming
  • Virtual Backgrounds
  • Visual Analytics
  • Whiteboard
  • Workflow Management
  • Total features82
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Audit Management
  • Authorization Tracking
  • Auto Framing
  • Automatic Backup
  • Automatic Transcription
  • Batch Processing
  • Bill Payment
  • Billing & Invoicing
  • Biometrics
  • CRM
  • Calendar Management
  • Calendar Sync
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Chart Audit Tools
  • Client Portal
  • Coding Assistance
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Conferencing
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Extraction
  • Data Import/Export
  • Desktop / Browser Sharing
  • Digital Signature
  • Discussions / Forums
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • EDI
  • EMR/EHR
  • Electronic Hand Raising
  • Electronic Payments
  • Electronic Submission
  • Eligibility Verification
  • Email Invitations & Reminders
  • Email Management
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Event Logs
  • Event Scheduling
  • Event Tracking
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • File Transfer
  • For Mental/Behavioral Health Practices
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Group Notes
  • HD Audio/Video
  • HIPAA Compliant
  • Healthcare Compliance
  • Historical Reporting
  • Host Controls
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Intake Management
  • Interaction Tracking
  • Internal Meetings
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Meeting Management
  • Meeting Room Booking
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Location
  • Multi-Participant Screen Sharing
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Camera Feeds
  • Multiple User Accounts
  • Multistreaming
  • No-Show Tracking
  • On Call Scheduling
  • On-Demand Recording
  • On-Demand Webcasting
  • One-to-One Messaging
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Polls/Voting
  • Practice Management
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Broadcasting
  • Recording
  • Records Management
  • Recurring Appointments
  • Referral Management
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Security Auditing
  • Self Payment
  • Self Service Portal
  • Self-Enrollment
  • Session Recording
  • Single Provider Practice
  • Single Sign On
  • Social Media Streaming
  • Split/Multi-Screen
  • Status Tracking
  • Targeted / Locked Screen Sharing
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Team Notes
  • Third Party Integrations
  • Time Zone Tracking
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Consultations
  • Video Layouts/Views
  • Video Streaming
  • Virtual Backgrounds
  • Visual Analytics
  • Whiteboard
  • Workflow Management

Integrations

  • Total integrations5
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne
  • Total integrations305
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaCollector
  • athenaOne