SocialClimb vs Review Wave

Birdeye

Weave

rater8

Zingit

RepuGen

SKED

Compare SocialClimb and Review Wave based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Trustpilot

A customer review management tool that brings businesses and consumers together through reviews.

TrueReview

TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback.

Birdeye provides an AI-based chat solution for multi-location businesses that engages website visitors 24/7. The platform features intelligent conversation capabilities, lead capture functionality, and seamless handoff to live agents when needed. Businesses can personalize the chat widget to match their brand identity while managing all communications through a centralized smart inbox.

SocialClimb's platform helps doctors, medical practices, and hospital service lines grow their business by taking charge of their online presence, sending ads targeted to the right patients, and measuring marketing campaign patient acquisition costs.

A/B Testing

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Business Rules Management

Campaign Analytics

Campaign Management

Campaign Tracking

Chat/Messaging

Commenting/Notes

Conversion Tracking

Customer Experience Management

Customizable Branding

Customizable Reports

Customizable Templates

Dashboard

Data Discovery

Data Import/Export

Data Visualization

Email Reminders

Engagement Tracking

Feedback Management

For Healthcare

Keyword Tracking

Monitoring

Multi-Channel Campaigns

Multi-Language

Multi-Location

Natural Language Processing

Negative Feedback Management

Performance Metrics

Predictive Analytics

Purchasing & Receiving

Ratings/Reviews

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Reminders

Reporting/Analytics

Reporting & Statistics

Response Management

Review Badge Management

Review Monitoring

Review Notification

Review Request

Review Sharing

ROI Tracking

Search/Filter

Sentiment Analysis

SEO Management

SMS Messaging

Social Media Integration

Social Promotion

Social Sharing

Survey/Poll Management

Surveys & Feedback

Template Management

Third-Party Integrations

Trend Analysis

Visual Analytics

Website Integration

SocialClimb

Web-based

Basic

Administrative Intern

SocialClimb helps us manage our reviews across all of our locations and physicians. Since implementing SocilaClimb our number of reviews have skyrocketed.

Director of Growth and Development

SocialClimb has significantly increased our reputation on Google, it has helped spread awareness of our brand and it has helped internally with our surveys being able to show opportunities for improvement

Business Marketing Coordinator

It also helps with our reputation management because we like to reach out to patients who leave a negative review and try to rectify the situation.

Clinical and Marketing Manager

Ability to not send reviews to specific event types for patient appointments.

Marketing Coordinator

It is able to easily pull reports and pull different data points.

SocialClimb can automatically send responses but they are not customized per review.

Executive Director

While the reporting downloads are real time, there is a delay to have the report hit the correct folder.

Marketing Director

The integration is hard to understand and follow for a typical user but our IT team is able to work with support to get through that aspect.

It would be great to see the implementation of AI to provide automated and custom responses to reviews.

Digital Marketing Specialist

I like that the reviews are all visible in once place and the reporting is easy for the physicians and ACPs to understand.

Director Marketing and Foundation

I wish it was easier to add credits and in amounts that better accommodated our needs.

We give our providers monthly report cards that I think they really appreciate seeing.

However, this is most likely user error as customer service is able to help the majority of the time.

Director of Marketing

The easy of collecting reviews from patients and responding to the reviews.  

I love the ease of sending review requests, both automated and manual.

I find some module tricky to use but with the help of my manager, I'm always able to get what I need.

HR Assistant

The fact that I couldn't rate the customer support because I have never needed them is a great sign.

Injections Coordinator

the welcome screen should be more simplified

Not always easy to find how and where to make changes to our platform.

Communications Manager

We have multiple office locations synced with Social Climb, so we're able to monitor and compare reviews and rating for all locations in one spot. While unfortunate for our Google presence, when we see several negative reviews come in, it's helpful to know exactly what the issue patients are experiencing is and where they are experiencing it.  

The ease of use for our users as well as the intuitive layout of the system.

business development liaison

Reports, ease of use, ability to do it all from social climb account

They allow us to share customer feedback with our staff. Because of the structure of the notification set up we are able to respond same day or next day with standard responses, allowing us to have effective workflows and meaningful interactions with our clients.

It's easy to know where to go to get information you need.

Imaging Operations and Sales Manager

It makes receiving and replying to reviews easy!

I have no complaints with the Social Climb team.

Recruiting Manager

I like being able to choose various time parameters for my reports and the types of files you can use to download for data collection.

Administrative Specialist

Our Google reviews have been growing from almost none to multiple daily reviews, and our patients, like so many others, often look to Google reviews for assistance making a decision on choosing a facility.  

It's a big plus to add the feature of receiving notifications of the reviews by email for ease in a quick look at recent comments.

Accounts Manager

Easy to work with, user friendly, overall a positive experience

Overall I would say my experience with social climb has been good!

Digital Marketing

We're switching to a platform that offers the reviews & reputation, social media management, email, chat, and more for the same price.

VP Service Operations

We are also able to quickly deal with any critical reviews quickly in order to maintain the highest customer satisfaction possible.

Director of Marketing and Communications

I appreciate that the Social Climb platform allows for a seamless communication that appears to be coming directly from the provider.

Practice Administrator

I used to manage the Google for Business profile for one doc at one clinic.

administrator

looks like it is working  for patients for google reviews  , which we were never been able to get reviews like this,.

Many of our customer simply reply with their reviews to the Social Climb SMS, not ending up within sight of others.

Operations Manager

Allowing patients to leave review's; able to response to patient comments

Patients occasionally perceive the text messages as personal texts and send us responses.  

Controller

Allows us to to see what customers think about our installers

Physician owner

Social Climb is best in class for physicians wanting to monitor their online reputation.

Happy with product and with the fact that they have survey tools which are critical to future endeavors for us.

We certainly know that reviews are a lifeblood of a service company and our partnership with Social Climb has been a strong reason why we get so many.

Marketing Consultant

The platform has done an excellent job generating patient reviews for our practice.

Remain challenged with some of the customer service in terms of assisting us with our performance.  

Director of Operations

Our physicians love that the reviews and feedback has helped with our SEO and practice growth.

It is important to our organization to have strong public feedback, but private survey responses as well.

Patient Reviews

Customer Support

Reviews

Ease of Use

Social Media Reviews

Data Reporting

Integrations

Monthly Reports

Bugs and Issues

User Interface

2-10

201-500

1000+

Klara

Klara is a comprehensive conversational patient engagement solution that helps businesses centralize communication channels, increase provider collaboration, and automate outreach workflows. The platform enables healthcare practices to focus on patient outcomes by streamlining various aspects of patient care.

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

DocVilla

DocVilla: transform your independent medical practice with a comprehensive suite of Cloud-Based EMR and EHR software, telemedicine, e-prescribing, lab integration, Fullscript, analytics, POS, Patient portal, and inventory management. Secure, efficient, and hosted on Google Cloud and AWS.

Review Wave is a cloud-based review management solution which assists chiropractors, dentists, veterinarians, audiologists, and other specialty practitioners with review and reputation management. Key features include patient engagement, customer ratings, feedback management, and site monitoring.

Appointment Management

Appointment Scheduling

Automated Scheduling

Communication Management

Confirmations/Reminders

CRM Integration

Messaging

Patient Engagement

Scheduling

Review Wave

Windows

Chromebook

Android

iPhone

iPad

Chiropractic Assistant

The best feature is being able to forward the phones and being able to see who we missed calls from and even seeing the voicemail.

Big Wig

Appointment reminders go out by email and text from our office phone number that patient's can reply directly to.

Manager

Able to communicate with patients w/o having to use the telephone

Great support, intuitive interface, integrates into Platinum and website.

Owner

Had a great experience with Review Wave. If my current EHR did not have a built in functionality to do what Review Wave does, I would still have it!

Doctor

Dynamic forms are amazing, but tedious to put together.

They are average in effectiveness and terrible at customer service.

Office Manager

Automatic text reminders for appointments, automatic missed appointment texts, birthday texts, automatic feedback requests result in more Google and Facebook reviews.

SocialClimb vs Review Wave Comparison (2026)

SocialClimb

Review Wave

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives