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Review Wave Pricing, Features, Reviews and Alternatives
Review Wave FAQs
Q. Who are the typical users of Review Wave?
Q. Does Review Wave support mobile devices?
Q. What other apps does Review Wave integrate with?
Review Wave integrates with the following applications:
Open Dental, PayDC Chiropractic Software, Herfert Software, PracticeWorks a Sensei product, Dentrix, Compulink Healthcare Solutions, ECLIPSE, Genesis Chiropractic Software, DrChrono, Mindbody, ChiroTouch, Eyefinity OfficeMate, Chiro8000, Curve Dental, AdvancedMD EHR, Eaglesoft, Kareo Clinical, Eclipse
Review Wave product overview
What is Review Wave?
Review Wave is a cloud-based review management solution which assists chiropractors, dentists, veterinarians, audiologists, and other specialty practitioners with review and reputation management. Key features include patient engagement, customer ratings, feedback management, and site monitoring.
Typical customers
Platforms supported
Support options
Training options
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Starting from
299
Per month
Per Feature
Starting from
199
Per month
Flat Rate
Review Wave pricing information
Review Wave features
Functionality
4.6
/5
62
Total features
25
2 categories
Most valued features by users
Functionality contenders
Review Wave users reviews
Overall Rating
4.7
/5
62
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.51/10
55
2
2
1
2
Daniel L.
Overall rating contenders
Daniel L.
Hospital & Health Care, 1-10 employees
Used daily for 2+ years
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We use it and will continue to use it. Great company doing awesome things and doing them well.
We use Reviewwave for appointment reminders and review requests. There are a lot of programs that fill this niche and it is only getting more crowded so there may be better but the quality of work done and the reliability of the program is great. Tried one other one a year ago and only used it for a few weeks before switching back.
Costs a bit more than some of its competitors and I am not sure what else they have to offer as I have been with them for a few years and in retrospect no one has reached out to reconnect or see how we are doing. Not a negative but would be nice once/year or so.
Heidi J.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
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From the beginning, Review Wave has been exceptional. The training was thorough and setup and use has been super easy. Any time there is an issue their customer service always assists us fast and resolves any issues.
I love the text prompts for Google Reviews.....it makes it super easy and convenient for patients to review us on Google. Also love the appointment text reminders, it helps reduce no shows.
Sometimes the appointment text reminders do not go out and that causes some no shows since patients rely on those reminders.
Stacy P.
Medical Practice, 1-10 employees
Used daily for less than 6 months
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Our practice started with Review Wave several months ago. In the sales process they were very helpful (of course they wanted to sell me). My staff had the setup meeting and I thought things would be all set up for us. They offered the text messaging (limited to 10,000), online scheduling (which new patients must schedule through the website to show up on the schedule), activation texts (which they...
The idea behind the software is good, their pricing is outrageous for what you actually get if you have more than one office.
The price when adding additional office
Tim C.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
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I am overall satisfied with Review Wave. We have upgraded services since starting with them since they have gained our confidence.
Review Wave is pretty easy to use and has a lot of capabilities. I also like that we could start at a lower cost tier and move up or down based on needs.
The review texting process does require my office staff to inform patients that they will need to follow the link after they respond to the initial text feedback request. Most people don't realize that they haven't actually completed a Google or Facebook review when they respond to the initial text.
Trish G.
Medical Practice, 11-50 employees
Used daily for 6-12 months
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Excellent. Highly recommend.
Ability for patients to self book their own appointments is excellent. Love that we can text from our own phone number. The texting function and appointment reminders are fantastic. Like all of the features and templates for this.
I do not like the email formatting. The version that we have is not very user friendly and the emails don;t look all that great.
Common Review Wave comparisons
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