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Review and reputation management for medical practitioners

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Review Wave Pricing, Features, Reviews and Alternatives

Review Wave FAQs

Q. What type of pricing plans does Review Wave offer?

Review Wave has the following pricing plans:
Starting from: $299.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Review Wave?

Review Wave has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Review Wave support?

Review Wave supports the following languages:
English


Q. Does Review Wave support mobile devices?

Review Wave supports the following devices:
Android, iPad, iPhone


Q. Does Review Wave offer an API?

No, Review Wave does not have an API available.


Q. What other apps does Review Wave integrate with?

Review Wave integrates with the following applications:
Open Dental, PayDC Chiropractic Software, Herfert Software, PracticeWorks a Sensei product, Dentrix, Compulink Healthcare Solutions, ECLIPSE, Genesis Chiropractic Software, DrChrono, Mindbody, ChiroTouch, Crystal Practice Management, Eyefinity OfficeMate, Chiro8000, Curve Dental, AdvancedMD EHR, Eaglesoft, Eclipse


Q. What level of support does Review Wave offer?

Review Wave offers the following support options:
Phone Support, Email/Help Desk, Chat

Review Wave product overview

Price starts from

299

Per month

Per Feature

What is Review Wave?

Review Wave is a cloud-based review management solution which assists chiropractors, optometrists, dentists, veterinarians, audiologists, and other specialty practitioners with review and reputation management. Key features include patient engagement, customer ratings, feedback management, and site monitoring.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat

Training options

Documentation
Live Online
Videos
Webinars

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Starting from

299

Per month

Per Feature

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Starting from

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Per month

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Why am I seeing this?

Review Wave pricing information

Value for money

4.7

/5

65

Starting from

299

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Review Wave features

Functionality

4.6

/5

65

Total features

26

3 categories

Most valued features by users

Activity Dashboard
Alerts/Notifications
Reminders
Appointment Management
Multi-Location
Appointment Scheduling
Automated Scheduling
Campaign Management

Functionality contenders

Review Wave users reviews

Overall Rating

4.7

/5

65

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

58

2

2

1

2

Pros
The text messaging between patients is awesome. The reviews being sent out automatically has increased our reviews and most important is the ease of use.
The team who presented the product and set up our system did a great job. Team is friendly and eager to help whenever we have questions.
We use it and will continue to use it. Great company doing awesome things and doing them well.
Cons
Sometimes the software gets confused when we add in a same day appointment. Because of that, the patient gets an additional text and they get confused.
Paperwork is frustrating for patients and they complain about it.
Overall, my experience has been poor. I was promised that their software integrated with mine, and would be very simple to use.

Overall rating contenders

TG
AvatarImg

Trish G.

Head of Marketing

Health, Wellness and Fitness, 11-50 employees

Review source

Overall Rating

Transformed Our Business For The Good.

Reviewed 10 months ago

Transcript

Trish G.: Hi, my name is Trish. I'm the head of marketing and my company is small to mid-size. I rate...

Vendor response

Thank you for your glowing review, Trish! We are honored to serve your company and modernize the patient experience.

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Heidi J.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent service!

Reviewed 2 years ago

From the beginning, Review Wave has been exceptional. The training was thorough and setup and use has been super easy. Any time there is an issue their customer service always assists us fast and resolves any issues.

Pros

I love the text prompts for Google Reviews.....it makes it super easy and convenient for patients to review us on Google. Also love the appointment text reminders, it helps reduce no shows.

Cons

Sometimes the appointment text reminders do not go out and that causes some no shows since patients rely on those reminders.

TG
AvatarImg

Trish G.

Medical Practice, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Review Wave Has Transformed Our Practice

Reviewed 2 years ago

Excellent. Highly recommend.

Pros

Ability for patients to self book their own appointments is excellent. Love that we can text from our own phone number. The texting function and appointment reminders are fantastic. Like all of the features and templates for this.

Cons

I do not like the email formatting. The version that we have is not very user friendly and the emails don;t look all that great.

SP
AvatarImg

Stacy P.

Medical Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Review Wave

Reviewed 3 years ago

Our practice started with Review Wave several months ago. In the sales process they were very helpful (of course they wanted to sell me). My staff had the setup meeting and I thought things would be all set up for us. They offered the text messaging (limited to 10,000), online scheduling (which new patients must schedule through the website to show up on the schedule), activation texts (which they...

Pros

The idea behind the software is good, their pricing is outrageous for what you actually get if you have more than one office.

Cons

The price when adding additional office

PT
AvatarImg

Patrick T.

Alternative Medicine, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Review Wave

Reviewed 3 months ago

We love Review Wave. Our overall experience has been top notch

Pros

We love Review Wave. Getting the Google reviews has been a great boost our office was needing.

Cons

There isn’t much I don’t like. It has great function in all aspects.

JM
AvatarImg

Jessie M.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Review Wave allows us to provide better customer service

Reviewed 2 years ago

We are saving so much time by not having to text appointment reminders to each patient individually. It is so nice to be able to send out group or individual texts. This software also allows us to communicate more effectively with our patients and they don't always want to take the time to call and can just send a text. We also like that we can use the app on our phones to send and receive messages on the go.

Pros

This software is very user friendly and has many options to fine tune it to each individual business. It allows for better communication and less missed appointments. They also offer great customer service.

Cons

The campaigns are a little trickier to use but there are more steps involved.

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