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Review Wave Logo

Review and reputation management for medical practitioners

Table of Contents

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Review Wave - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Review Wave overview

What is Review Wave?

Review Wave is a cloud-based review management solution which assists chiropractors, optometrists, dentists, veterinarians, audiologists, and other specialty practitioners with review and reputation management. Key features include patient engagement, customer ratings, feedback management, and site monitoring.

The Review Wave platform enables users to automate feedback and review collection from customers, and redirect unsatisfied customers to the support team for complaint resolution, optimizing online visibility and customer satisfaction. Patients can use the mobile application to book appointments online, and receive reminders via push notifications. Review Wave also helps administrators send bulk text messages and emails to previous patients, helping to increase return rate and engagement.

Review Wave comes with a centralized dashboard which helps users add, maintain and update business listings across multiple platforms and directories. The local listings SEO tool allows managers to control business related information and optimize visibility on platforms including Google, Apple Maps, Bing, Google Maps, Facebook, and more.

Starting price

299per feature /
per month

Alternatives

with better value for money

Do you work for Review Wave? Manage this product listing

Review Wave’s user interface

Ease of use rating:

Review Wave reviews

Overall rating

4.7

/5

70

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.86/10
Rating distribution

5

4

3

2

1

60

4

2

2

2

Pros
“The best feature is being able to forward the phones and being able to see who we missed calls from and even seeing the voicemail.”
SS

Shanna S.

Chiropractic Assistant

“Had a great experience with Review Wave. If my current EHR did not have a built in functionality to do what Review Wave does, I would still have it!”
CD

Chris D.

Owner

“Able to communicate with patients w/o having to use the telephone”
AQ

Amy Q.

Manager

Cons
“They are average in effectiveness and terrible at customer service.”
VC

Veloy C.

Doctor

“Sometimes the software gets confused when we add in a same day appointment. Because of that, the patient gets an additional text and they get confused.”
JS

Jodi S.

Office Manager

“Sometimes the appointment text reminders do not go out and that causes some no shows since patients rely on those reminders.”
Verified reviewer profile picture

Heidi J.

Office Manager

Who uses Review Wave?

Based on 70 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Medical Practice
Alternative Medicine
Health, Wellness and Fitness
Hospital & Health Care

Use cases

Patient Engagement
Review Management
Reputation Management

Review Wave's key features

Most critical features, based on insights from Review Wave users:

Confirmations/Reminders
Surveys & feedback
Appointment scheduling

All Review Wave features

Features rating:

Activity dashboard
Alerts/Notifications
Appointment management
Appointment scheduling
Automated scheduling
Campaign management
Communication management
Confirmations/Reminders
CRM integration
Customer database
Dashboard
Email reminders
Feedback management
Messaging
Monitoring
Multi-Location
Negative feedback management
Patient engagement
Ratings/Reviews
Referral tracking
Reminders
Response management
Review monitoring
Review notification
Review request
Scheduling
Sentiment analysis
Social sharing
Survey/Poll management
Surveys & feedback

Review Wave alternatives

Review Wave logo

Starting from

299

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ModMed logo
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No pricing info

Free trial
Free version
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Customer Support
Carepatron logo

Starting from

23

/user

Per month

Free trial
Free version
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Customer Support
Weave logo

Starting from

199

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Review Wave pricing

Value for money rating:

Starting from

299

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Review Wave price and value

Value for money rating:

To see what individual users think of Review Wave's price and value, check out the review snippets below.

“The best feature is being able to forward the phones and being able to see who we missed calls from and even seeing the voicemail.”
SS

Shanna S.

Chiropractic Assistant

“Had a great experience with Review Wave. If my current EHR did not have a built in functionality to do what Review Wave does, I would still have it!”
CD

Chris D.

Owner

Review Wave integrations (17)

Integrations rated by users

We looked at 70 user reviews to identify which products are mentioned as Review Wave integrations and how users feel about them.

ChiroTouch logo
ChiroTouch

Integration rating: 3.9 (13)

Integration rating: 5.0 (6)

Would not have switch if it wasn’t

DM

Dr M.

Chiropractor

Integration rating: 3.5 (4)

API connects one to the other, syncing appointments.

JB

John B.

Big Wig

Review Wave customer support

What do users say about Review Wave customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Review Wave customer support.

Widely noted by reviewers, customer support is quick to respond, helpful, and resolves issues efficiently through chat and other channels.

A minority of users report occasional delays in chat response times and inconsistent communication from support representatives.

Support options

Phone support
Email/help desk
Chat

Training options

Documentation
Live online
Videos
Webinars

To see what individual users say about Review Wave's customer support, check out the review snippets below.

“Any time there is an issue their customer service always assists us fast and resolves any issues.”

Verified reviewer profile picture

Heidi J.

Office Manager

“Great, they are quick at resolving issues”

PM

Payton M.

Chiropractor

“Communication via chat is not always timely”

CD

Christina D.

owner

“They are average in effectiveness and terrible at customer service.”

VC

Veloy C.

Doctor

Review Wave FAQs

Q. Who are the typical users of Review Wave?

Review Wave has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises

These products have better value for money


Q. Does Review Wave support mobile devices?

Review Wave supports the following devices:
Android, iPhone, iPad


Q. What level of support does Review Wave offer?

Review Wave offers the following support options:
Phone Support, Email/Help Desk, Chat

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