App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

TestDirectly

Direct-to-Consumer (DTC) Patient Engagement Portal

Table of Contents

TestDirectly - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

TestDirectly overview

What is TestDirectly?

TestDirectly is a web-based patient engagement portal that allows medical laboratories and first care facilities to directly connect with patients and provide convenient, safe, and accurate testing. This platform can be used by patients, physicians, government agencies, employers, and schools, connecting them with laboratories and collection centers for direct-to-consumer and organizational testing.

This portal can integrate with any Laboratory Information (LIS) and Revenue Cycle Management (RCM) systems. It includes LIS functionality and it supports patient and family self-registration and scheduling, capacity management, specimen collection, specimen tracking and processing, billing, and compliance. Another feature includes automated report delivery via email, SMS, portal, or interface, and automated reporting to public health departments and agencies in every state.

Key benefits of using TestDirectly

TestDirectly delivers a better patient experience and it gives laboratories and other providers the tool they need to boost testing capacity, improve turnaround times, and support drive-through, walk-up, and all forms of diagnostic testing and preventative screening, including direct-to-consumer testing, organizational testing, including school surveillance/pooled testing, and at-home collections.

Starting price

Alternatives

with better value for money

TestDirectly’s user interface

Ease of use rating:

5.0

(10)

TestDirectly reviews

Overall rating

5.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.9/10

Rating distribution

Pros

“I love that it is available for our patients to schedule themselves, it's very intuitive and rarely does someone need help getting on the schedule.”

Darleen M.

Operations & Office Manager

“I like that they can pay online and save a step at the office as well. IF you are working with a lab that is integrated the flow is seamless and very hands off for the team.”

Darleen M.

Operations & Office Manager

“The Team also does a wonderful job of providing training when we request it and always following through on business process changes.”

Carrie H.

Statewide Testing Supervisor

Cons

“My only frustration is making sure the lab you use, will work with this software or you will be doing multiple steps not otherwise necessary.”

Darleen M.

Operations & Office Manager

“I found TestDirectly to be a bit confusing when setting up a Provider build vs an Organization build.”

Sarah S.

IT Admin/ Quality Analyst

“There really aren't many cons. Anytime I have had a problem or an idea, a quick check in with customer service and all was solved.”

Darleen M.

Operations & Office Manager

Who uses TestDirectly?

Based on 10 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care

Health, Wellness and Fitness

Medical Practice

Biotechnology

Others

Use cases

Portal

Patient Engagement

Patient Portal

TestDirectly's key features

Most critical features, based on insights from TestDirectly users:

Data security

5.0

(2)

Secure data storage

5.0

(2)

HIPAA compliant

5.0

(1)

Bill payment

0.0

(0)

Document management

0.0

(0)

Two-Way audio & video

0.0

(0)

All TestDirectly features

Features rating:

4.6

(10)

Confirmations/Reminders

5.0

(1)

Patient records management

5.0

(1)

Client portal

5.0

(1)

Appointment management

(0)

Appointment scheduling

5.0

(1)

Mobile access

5.0

(1)

Patient engagement

3.0

(1)

Workflow management

(0)

Patient questionnaires

(0)

Patient portal

4.0

(1)

Patient intake

1.0

(1)

Patient education

4.0

(1)

Online refills

(0)

Multi-Location

(0)

Multi-Channel communication

(0)

Monitoring

(0)

Mobile alerts

(0)

Messaging

5.0

(1)

Medical billing

(0)

Live chat

(0)

Lab results

(0)

Knowledge base management

(0)

Invoice management

(0)

Communication management

(0)

Video consultations

(0)

Video conferencing

(0)

Version control

(0)

Unified directory

(0)

Third-Party integrations

(0)

Task management

(0)

Surveys & feedback

(0)

SSL security

5.0

(1)

Single sign on

(0)

Self service portal

5.0

(1)

Secure messaging

(0)

Search/Filter

(0)

Scheduling

(0)

Reporting & statistics

(0)

Reminders

(0)

Records management

(0)

Real-Time monitoring

(0)

Real-Time data

(0)

Real-Time chat

(0)

Prescription renewal

(0)

Commenting/Notes

(0)

Collaboration tools

(0)

Claims management

(0)

Chat/Messaging

(0)

Charting

(0)

Care summaries

(0)

Care plan management

(0)

Campaign management

(0)

Calendar management

(0)

Billing & invoicing

(0)

Automated scheduling

(0)

Assessment management

(0)

Archiving & retention

(0)

API

5.0

(1)

Alerts/Notifications

(0)

Activity tracking

(0)

Activity dashboard

(0)

Active directory integration

(0)

Access controls/permissions

5.0

(1)

Intake management

(0)

Historical reporting

(0)

Health record access

(0)

Forms management

(0)

For medical purposes

(0)

File sharing

5.0

(1)

Employee portal

(0)

Electronic signature

(0)

Electronic payments

(0)

EHR-Agnostic

(0)

Drag & drop

(0)

Document storage

(0)

Customizable templates

(0)

Customizable reports

(0)

Customizable forms

(0)

Customizable branding

(0)

Customer database

(0)

Content management

5.0

(1)

Content library

(0)

Compliance management

(0)

TestDirectly alternatives

TestDirectly

5.0

(10)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.8

Customer Support

5.0

Pabau

4.7

(601)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.6

Value for Money

4.4

Customer Support

4.6

Theralytics

4.8

(105)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.9

Customer Support

4.9

Health Cloud

4.5

(13)

visit website

Starting from

350

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.4

Customer Support

4.3

TestDirectly pricing

Value for money rating:

4.8

(10)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about TestDirectly price and value

Value for money rating:

4.8

(10)

To see what individual users think of TestDirectly's price and value, check out the review snippets below.

“I love that it is available for our patients to schedule themselves, it's very intuitive and rarely does someone need help getting on the schedule.”

Darleen M.

Operations & Office Manager

“I like that they can pay online and save a step at the office as well. IF you are working with a lab that is integrated the flow is seamless and very hands off for the team.”

Darleen M.

Operations & Office Manager

TestDirectly support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

24/7 (Live rep)

Training options

In Person

Live Online

Webinars

Documentation

Videos

TestDirectly FAQs

Q. What type of pricing plans does TestDirectly offer?

TestDirectly has the following pricing plans:
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of TestDirectly?

TestDirectly has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does TestDirectly support?

TestDirectly supports the following languages:
English, Spanish

Q. Does TestDirectly support mobile devices?

TestDirectly supports the following devices:
Android, iPad, iPhone

Q. Does TestDirectly offer an API?

Yes, TestDirectly has an API available for use.

Q. What level of support does TestDirectly offer?

TestDirectly offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep)

Related categories

Patient Engagement

Portal

Patient Portal