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Theralytics
4.9
(48)

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Practice management for applied behavior analysis therapists

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(1)

Theralytics Pricing, Features, Reviews and Alternatives

Theralytics product overview

Price starts from

15

Per month

Other

What is Theralytics ?

Theralytics is a cloud-based practice management and data collection solution for ABA (applied behavior analytics) providers. It allows therapists and practice administrators to manage scheduling, billing, data collection, documentation, payroll, reporting, and more, from one centralized platform. Theralytics offers features including behavior tracking, customizable progress reporting, document creation, appointment scheduling and reminders, patient records management, HIPAA compliance, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Documentation
Live Online
In Person
Webinars
Videos

Theralytics pricing information

Value for money

4.8

/5

48

Starting from

15

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Theralytics features

Functionality

4.7

/5

48

Total features

33

2 categories

Most valued features by users

HIPAA Compliant
Appointment Management
Billing & Invoicing
Scheduling
Document Management
Multi-Location
Appointment Scheduling
Self Service Portal

Functionality contenders

Theralytics users reviews

Overall Rating

4.9

/5

48

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.77/10
Rating distribution

5

4

3

2

1

45

2

0

0

1

Pros
I've had only excellent experiences with Theralytics. The customer service and tech support are outstanding and incredibly responsive.
I love using them in comparison to other vendors because they’re super easy, fast, reliable, affordable, professional, and highly competitive with their competitors.
The data collection program is simple, clean and user friendly. We are so impressed with the billing department and attribute our successful first months to Theralytics.
Cons
An entire years' worth of claims denied as duplicates because the system is incapable of correctly bundling alike sessions (no warning of this at all from Theralytics).
There is limited options for affordably personalizing the software.
At times parents have a difficult time navigating the software and need assistance.

Overall rating contenders

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Brynna L.

Verified reviewer

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wonderful Customer Service, Great Quality Product

Reviewed 10 months ago
Pros

The customer service has truly been top notch, especially for a company newer to billing. They are extremely responsive with our questions, and receptive to customer feedback. I recommend this software to colleagues frequently. The app works perfectly, the billing is smooth, and we've never experienced technical issues. Everything is extremely intuitive, which is so improtant because we can train our staff on it very quickly. After experiencing many issues with other practice management products when I worked at other companies, I am so grateful that we found Theralytics.

Cons

Theralytics is unable to create a superbill with the full information needed for insurance to reimbursed out-of-network families. The actual direct billing is incredibly smooth, but for our private pay clients who need superbills, we've had to get creative with workarounds. They did also offer to custom-create this for us, but the price was pretty significant and outside of our budget as a small company.

SK
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Sam K.

Mental Health Care, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Theralytics has been indispensable to our ABA practice

Reviewed a year ago
Pros

We are a relatively new company and we interviewed several Practice Management Software providers before choosing Theralytics. We found that Theralytics provided all the features we needed in one package. Others may have additional features we would never use making them overly complicated and some don't have some important features as part of their system. It is also useful that they offer data collection....

Cons

The payroll functionality could be improved. Currently, there is no way to get it to calculate holidays as 1.5x rate, so I have to do some manual calculations.

AK
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Alexandra K.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great interdisciplinary scheduling/ data collection software

Reviewed a month ago

Our organization has had a very positive experience with Theralytics. We have been able to use it across clinics and disciplines in a nationwide company with relatively few issues. Any issues that have presented are always addressed quickly and efficiently by their customer service team.

Pros

This product is user friendly in a multidisciplinary clinical setting. Our organization used this software both for Speech and Language Pathology practitioners as well as ABA clinicians. Both disciplines used this software for scheduling, data collection, and billing and have had a great experience. It is one of the only softwares that we have come across that is so easily customizable across disciplines.

Cons

Occasional crashes on the app or website, but these are addressed efficiently.

AR
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Anonymous Reviewer

Verified reviewer

Mental Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Buyer Beware - Under-developed/Glitchy software will cost time, money, delayed payments...

Reviewed 2 years ago

Theralytics customer support was responsive when the issues were minor, as we were patient as they seemed intent on improving their fledgling software. But once we began pushing for fixes that had proven to and were continuing to cost our business significant amounts of money, they became increasingly defensive, refused to offer any assistance let alone express any motivation in fixing the fatal flaws in their programming. In fact, they ejected our staff from a troubleshooting meeting for asking clarification questions and banned us from customer support and the CEO became a non-identity, not responding to attempts at communication.

Pros

For a budding company, their fee schedule was the number one appeal as they fall in the lower tier cost-wise. That would be followed by they're responsiveness and customer service which up-front was pretty good, but then again, it had to be because the glitches and troubleshooting problems are constant. We have felt like beta testers, which was fine when the glitches were just irritating and not necessarily vital flaws, at least we thought...

Cons

The biggest con is the monumental amount of time, effort, money, delayed payments, claim resubmissions, etc., etc. you will end up having to devote to the errors inherent in Theralytics' system. Here's a partial list of the flaws we've had to deal with: 1. More than 6 months worth of miscalculated conversions of time to units, i.e. 5 units billed for a 3 hour session or 10 units billed for a half-hour...

Vendor response

We apologize for your experience and welcome you to email support@theralytics.net for any troubleshooting issues. This review does not align with our core values and also does not align with the positive feedback from other reviews on Capterra. While we cannot comment on individual technical issues on this page, our CTO is more than happy to discuss any escalated technical concerns with our clients directly.

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Vanessa H.

Verified reviewer

Mental Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thank goodness for Theralytics!

Reviewed 4 months ago
Pros

One of the biggest concerns of any ABA business owner is billing; to get claims sent correctly, getting paid, and if there are any denials, to go after those denials. It would take me hours to do the above and follow up on all of the claims. Thankfully, theralytics' billing team are on it. I'm able to focus on other aspects of the business because I know that my claims are being sent correctly. Also, the administrative team, support team, leadership team, and billing team are only an email away so if I have questions on anything, someone will always respond back with a solution within 24 hours.

Cons

The bulk electronic signatures, through the providers side, would be a nice feature to add. Currently, parents are able to bulk-sign for their sessions through the parent portal but some parents are not as electronically-savvy as others. Pulling all outstanding session signatures on the provider's end would help but the current set up is absolutely not hindering the completion of SOAP notes at all.

Theralytics FAQs and common questions

Q. What type of pricing plans does Theralytics offer?

Theralytics has the following pricing plans:
Starting from: $15.00/month
Pricing model: Subscription


Q. Who are the typical users of Theralytics ?

Theralytics has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Theralytics support?

Theralytics supports the following languages:
English


Q. Does Theralytics support mobile devices?

Theralytics supports the following devices:
Android, iPad, iPhone


Q. Does Theralytics offer an API?

No, Theralytics does not have an API available.


Q. What level of support does Theralytics offer?

Theralytics offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum

Common Theralytics comparisons

Theralytics  logo
SimplePractice logo
Theralytics vsSimplePractice

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