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TherapyAppointment
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
You provide the therapy, we provide the rest.
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TherapyAppointment - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
TherapyAppointment overview
What is TherapyAppointment?
The longest-standing EMR practice management solution designed specifically for the unique needs of mental health practitioners.
More than just an EMR solution, our all-in-one practice management platform includes tools to help therapists simplify charting, automate billing, file insurance, allow client self-scheduling, automatically send appointment reminders, balance patient accounts, conduct telehealth sessions, and more.
The growing community of therapists and clients using TherapyAppointment is the heart and soul of our work. Our commitment to an evolving solution is grounded in continuous feedback from our community.
Since our beginning, our mission has been the same - to help reduce the stigma associated with mental health and make therapy accessible to anyone who wants it. That’s why we donate a portion of our profits to charities that provide people and families with the valuable resources they need to support their mental health and feel less alone.
TherapyAppointment is proud to support strict HIPAA compliance and security standards to ensure your data is always safe and never sold.
Key benefits of using TherapyAppointment
Simplify workflows
Created by therapists, we understand the unique needs of a therapy office and built a solution to reduce your workload and drive better client outcomes.
Get paid faster
Boost efficiency and get paid faster. Manage your schedule, process payments, and file insurance claims—all from one seamless platform
Simplify your schedule
Reduce missed appointments with automated reminders, manage your availability with customizable calendar settings, and offer convenient client self-scheduling.
Organize client notes & charting
Easily manage information before, during, and after appointments with free HIPAA and SOAP template, online forms, and integrated session notes.
Build stronger client connections
Engage with clients through secure client portals, HIPAA-compliant messages, and offer online self-scheduling.
Powerful insights
Create comprehensive income and data reports using real-time analytics.
Live customer support
Onboarding, technical requests, and insurance questions—our U.S-based Support Team has you covered. Over 85% of customer emails are responded to within 30 minutes and two-thirds are answered within 15 minutes (during business hours).
Get started with a 30-day free trial that includes every feature:
-Free administrative accounts
-Customizable calendar availability
-Free appointment reminders
-Support multiple practice locations
-Free secure client portal
-Free ERA automatic posting
-Paperless assessments and progress notes
-Free listing in ‘Therapist Finder’
-Client self-scheduling
-Calendar sync with Google, iCal, and Outlook
-Free live customer support
-Automated new client intake with e-signatures
-Problem claim notifications
Free onboarding assistance
-Unlimited secure client messaging
-Insurance claim progress logs
-Enhanced data security
-Financial and data reporting
Our special group practice features include:
Includes all
-Payroll report summary
-Find clinician with ‘best fit’ and ‘earliest availability’
-Financial and data reports by clinician and location
-Customizable staff access and security settings
-Clinical supervisor sign off with feedback
-Customizable claim settings by clinician
-New client triage
-Customizable clinician schedules
We also have special pricing just for universities and training centers, making it easier for educational institutions to access our services.
TherapyAppointment is proud to support strict HIPAA compliance and security standards to ensure your data is always safe and never sold.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Colleague Interaction
Setup
Integrations
Ease of Use
Pricing
Billing and Payment
TherapyAppointment’s user interface
TherapyAppointment pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
3.8
Ease of use
4.1
Customer support
4.3
Reviews sentiment
What do users say about TherapyAppointment?
It's very hard for me to find much else I like about the system.
Select to learn more
Who uses TherapyAppointment?
Based on 107 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
TherapyAppointment's key features
Most critical features, based on insights from TherapyAppointment users:
All TherapyAppointment features
Features rating:
TherapyAppointment alternatives
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Starting from
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Per month
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TherapyAppointment pricing
Pricing plans
Pricing details:
User opinions about TherapyAppointment price and value
Value for money rating:
To see what individual users think of TherapyAppointment's price and value, check out the review snippets below.
MaryClare C.
Executive Director
Janet G.
Owner
TherapyAppointment integrations (2)
Top integrations
TherapyAppointment customer support
What do users say about TherapyAppointment customer support?
Customer support rating:
We analyzed 34 verified user reviews to identify positive and negative aspects of TherapyAppointment customer support.
Widespread user sentiment highlights prompt, friendly, and highly responsive customer support via phone and internal messaging.
A significant portion of users appreciate that support staff are knowledgeable, helpful, and even include direct access to company leadership.
A limited number of users report poor support during outages, with slow or dismissive responses and difficulty reaching staff by phone.
Support options
Training options
To see what individual users say about TherapyAppointment's customer support, check out the review snippets below.
“It seems amazing to me that the staff at TA answers the phone with any question I've had- even the owner/ developer answers the tech call sometimes and you feel like you are talking to a friend! ”
Sima S.
Psychotherapist
“The customer support, which is not needed very often, is prompt and excellent, whether by phone or by internal message.”
Marti M.
Therapist
“No customer service person when the system goes down, they don't answer the phone.”
Sherry B.
Office Manager
TherapyAppointment FAQs
TherapyAppointment has the following typical customers:
Freelancers, Mid Size Business, Small Business
These products have better value for money
Q. What languages does TherapyAppointment support?
TherapyAppointment supports the following languages:
English
Q. Does TherapyAppointment offer an API?
No, TherapyAppointment does not have an API available.
Q. What level of support does TherapyAppointment offer?
TherapyAppointment offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum
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