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TherapyAppointment Logo

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You provide the therapy, we'll provide the rest.

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TherapyAppointment Pricing, Features, Reviews and Alternatives

TherapyAppointment product overview

Price starts from

10

Per month

Flat Rate

What is TherapyAppointment?

TherapyAppointment is an easy-to-use, HIPAA-compliant, EMR solution for individual and group mental health practices. Our secure, cloud-based web platform powers your practice (charting, billing, insurance filing, scheduling, appointment reminders, telehealth) from any computer, smartphone, or mobile device.

Key benefits of using TherapyAppointment

• Conquer your practices' finances: our accounting features empower you to manage insurance and client billings for your practice, while reporting features provide insights to drive growth.

• No one knows your client like you. Our client notes and charts help ensure everything is in one easy-to-access place to fuel progress.

• Empower your clients! Our Client Portals house appointment scheduling, appointment management, bill payment, HIPAA-compliant messaging, and document e-sign.

• You're unique. So is your practice. Shouldn't your forms reflect that? Our customizable forms are intuitive use and build, but we've included a library of common forms for those times you don't want to reinvent the wheel.

• Tired of spending time chasing down your therapists' schedules? Gain back that part of your day with our easy-to-view availability calendars.

• Ever heard, "You can't know where you're going without knowing where you've been"? Gain foresight into practice growth opportunities using analytics tools built right into your dashboard that leverage your practice's unique data. Gather insights into finance, your practice, and more. Reports and custom metric tracking make it easy to see where you're going.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
24/7 (Live rep)
FAQs/Forum

Training options

Webinars
Live Online
Videos
Documentation

TherapyAppointment pricing information

Value for money

4.2

/5

105

Starting from

10

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TherapyAppointment features

Functionality

3.9

/5

105

Total features

25

3 categories

Most valued features by users

Activity Dashboard
HIPAA Compliant
Document Management
Calendar Management
Appointment Scheduling
Charting
Self Service Portal
Claims Management

TherapyAppointment users reviews

Overall Rating

4.1

/5

105

Positive reviews

83

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.14/10
Rating distribution

5

4

3

2

1

49

38

7

7

4

Pros
User friendly and great tech support. Anything I’ve thought “that would be a great feature” and called about, they have a way to do already.
We use this software for a group practice, but it would be great for solo practice as well. All our therapists and manager loves it.
I have appreciated Customer Service for the most part over the years because they generally have responded quickly and in helpful ways when it comes to the program, itself.
Cons
However, when it has to do with the upgraded 2.0 system and the problems involved, the Customer Service is poor.
The loss to my business is nowhere equivalent to what they "make-up" in a measly small refund of a few bucks.
You can't see when more than one person is added to the message. It is in desperate need of revamping and is archaic.
AR
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Verified reviewer

Mental Health Care, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Awesome update for an awesome product

Reviewed 6 years ago

Since signing on with TherapyAppointment I have noticed a significant improvement in my ability to collect on outstanding balances especially those with high deductible insurances, which have increased significantly for me within the past year.

Pros

I have always loved this product. I am very excited for the update which I found very user friendly and much more efficient from a business standpoint. I really liked the look of the dashboard.

Cons

The only con I have had is with regard to the limits of the ability to send a fax out of the software. I think it would be helpful if we could send the progress note along with a fax to help with collaboration among medical professionals our patients see.

lF
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laura F.

Mental Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

They do everything but provide therapy :)

Reviewed 2 years ago

Customer service responds quickly and they're very helpful

Pros

Pretty easy to use and user friendly for clients to scheduleOnline forms are convenient

Cons

some of the accounting features (posting) are a little complicated

CM
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Colleen M.

Mental Health Care, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Disaster Capitalism, Disaster results

Reviewed a year ago

Horrific. Wish I would have filmed it. Then the horror movie profit might have offset the wasted time, effort, and money.

Pros

Originally liked simplicity. The 2.0 version has nothing to like.

Cons

Refusal to accept responsibility for their errors. For example, in original version, the integrated fax function -- which I loved -- stopped working. I contacted support, which gave their usually response -- no one else is having this problem, so the problem is you. So I sent them the screenshot of the actual problem: TA had not been paying their bills. The company that provides the integrated fax suspended TA's account for past due invoices. Gaslight much?

ND
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Nicole D.

Mental Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good functionality but not very pretty

Reviewed 6 years ago
Pros

Very easy to use and intuitive. I like the statistics function and the reports I can run. Like that you can share files.

Cons

Can’t do room assignments. Isn’t very pretty. Would love if it could sync with google or outlook calendar

Vendor response

Hi Nicole, Thank you for your review. We are glad to know that you've found TherapyAppointment easy to use and intuitive. Also, glad the stats and reports have helped! Our goal is to help simplify managing a practice so that you can focus on patients, not paperwork -- it sounds like this has proved true for your practice! We do hear you loud and clear on the look of the platform -- this is definitely being addressed in Version 2.0, which will be released in late 2018. our testers have reported that it's clean and modern, yet still intuitive and easy to use. We've noted adding room assignments and syncing with calendars! This is something our dev team will love to know, so thanks for the feedback!

JG
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Julie G.

Mental Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It’s a pretty good EHR

Reviewed 5 years ago

It’s ok. Could be more robust. We’ve been promised a 2.0 version for a long time without it coming to fruition.

Pros

Ease of use. Having an online schedule is very helpful.

Cons

The inability to have my initial forms online and put in their chart. Also, the inability to send things to my clients via the portal is really inconvenient. If it had the ability to use it for teletherapy would make it perfect.

Vendor response

Hi Julie! Thanks so much for your review of our Legacy product! We're excited to share that our new software, TherapyAppointment 2.0 does have these features! We can't wait to get your practice migrated as soon as the Current TA customer migration process is guaranteed lossless! Thank you!

TherapyAppointment FAQs

Q. What type of pricing plans does TherapyAppointment offer?

TherapyAppointment has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of TherapyAppointment?

TherapyAppointment has the following typical customers:
Freelancers, Small Business


Q. What languages does TherapyAppointment support?

TherapyAppointment supports the following languages:
English


Q. Does TherapyAppointment offer an API?

No, TherapyAppointment does not have an API available.


Q. What other apps does TherapyAppointment integrate with?

TherapyAppointment integrates with the following applications:
Google Calendar


Q. What level of support does TherapyAppointment offer?

TherapyAppointment offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum

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