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TherapyAppointment vs Jane Comparison

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Overview

TherapyAppointment is an easy-to-use, HIPAA-compliant, EMR solution for individual and group mental health practices. Our...

Category Leaders

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

101

5

4

3

2

1

48

38

7

6

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.9

275

5

4

3

2

1

241

30

2

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I like the ease of use, the reports, customer service help and the ease of electronic billing as well. I love that it shoots out a reminder of the appointment to my clients.
Price for me is very affordable, at $57 per month. It send reminders, clients can schedule online, the note templates are great, electronic billing with integrated credit card support is wonderful.
We use this software for a group practice, but it would be great for solo practice as well. All our therapists and manager loves it.

Pros

Ease of use, and the demonstration videos are amazing. The costumer service and support from the Jane team is the best I have ever experienced.
This has been such a positive experience with Jane App and the people who work for Jane. They are very smart and their only concern seems to be that the Customer has a great experience.
From both a legal health care provider chart documentation standpoint, AND a business standpoint, Jane App Is SUPER user friendly and just over all awesome.

Cons

However, when it has to do with the upgraded 2.0 system and the problems involved, the Customer Service is poor.
You can't see when more than one person is added to the message. It is in desperate need of revamping and is archaic.
The patient portal is too difficult for patients to navigate through so the idea of having them self-register is out the window for me.

Cons

I used to dread all of my time spent on the computer, but no longer. From charting to managing payments and scheduling, there's really no comparison to Jane.
Someone told me that Janeapp makes slots unavailable for 3 minutes after booking.) So I have to wait for a few minutes until the time slot shows up as available again. This is glitchy and confusing.
Some of the settings are confusing because there are multiple places to turn things on and off and a master on-off switch.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa day ago

Key features

  • Total features24
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Coding Assistance
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Templates
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Employee Management
  • For Chiropractors
  • For Medical Purposes
  • For Medical Spas
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • Gift Card Management
  • HIPAA Compliant
  • Healthcare Compliance
  • Initial Assessments
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Medical Billing
  • Multi-Location
  • Multi-Provider Practice
  • Multiple User Accounts
  • Online Booking
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Remote Treatment Plans
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Website Integration
  • Total features87
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Coding Assistance
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Document Management
  • Document Templates
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Employee Management
  • For Chiropractors
  • For Medical Purposes
  • For Medical Spas
  • For Mental/Behavioral Health Practices
  • For Physical Therapy
  • Forms Management
  • Gift Card Management
  • HIPAA Compliant
  • Healthcare Compliance
  • Initial Assessments
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Medical Billing
  • Multi-Location
  • Multi-Provider Practice
  • Multiple User Accounts
  • Online Booking
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Remote Treatment Plans
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Website Integration

Integrations

  • Total integrations1
  • Birdeye
  • Cerner Ambulatory
  • Clarity Wave
  • Curogram
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • eClinicalWorks
  • Total integrations5
  • Birdeye
  • Cerner Ambulatory
  • Clarity Wave
  • Curogram
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Review Wave
  • Stripe
  • Weave
  • Xero
  • athenaOne
  • eClinicalWorks