TherapyAppointment vs Zoobook EHR

SimplePractice

TherapyNotes, LLC

Kipu

BestNotes

ICANotes

TheraPlatform

Compare TherapyAppointment and Zoobook EHR based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

TheraPlatform is a cloud-based video conferencing platform that helps therapists and behavioral health professionals streamline communication with clients and offer virtual therapy sessions.

TherapyAppointment is the longest-standing EMR practice management solution. Our tools are designed to help solo and group practitioners simplify charting, automate billing and claims, allow client self-scheduling, send automated appointment reminders, conduct telehealth sessions, and more.

Activity Dashboard

Appointment Scheduling

Calendar Management

Charting

Chat/Messaging

Claims Management

Client Database

Client Portal

Compliance Tracking

Confirmations/Reminders

Customizable Reports

Customizable Templates

Data Import/Export

Data Security

Document Management

E-Prescribing

Electronic Payments

Electronic Signature

EMR/EHR

For Group Therapy

For Mental/Behavioral Health

For Substance Abuse Therapy

Forms Management

HIPAA Compliant

Income/Expense Tracking

Initial Assessments

Invoice Management

Medical Billing

Medication Management

Mobile Access

Multi-Location

Multi-Provider Practice

Notes Management

Online Booking

Outcome Assessment Tools

Patient Communications

Patient Database

Patient Intake

Patient Portal

Payment Processing

Practice Management

Progress Notes

Progress Tracking

Reporting & Statistics

Reporting/Analytics

Role-Based Permissions

Search/Filter

Secure Messaging

Session Notes

Staff Management

Task Management

Telemedicine

Teletherapy

Template Management

Therapy Notes

Third-Party Integrations

Treatment Planning

Workflow Management

TherapyAppointment

Web-based

Windows

Owner

However, when it has to do with the upgraded 2.0 system and the problems involved, the Customer Service is poor.

Executive Director

User friendly and great tech support. Anything I’ve thought “that would be a great feature” and called about, they have a way to do already.

We use this software for a group practice, but it would be great for solo practice as well. All our therapists and manager loves it.

I have appreciated Customer Service for the most part over the years because they generally have responded quickly and in helpful ways when it comes to the program, itself.

The loss to my business is nowhere equivalent to what they "make-up" in a measly small refund of a few bucks.

You can't see when more than one person is added to the message. It is in desperate need of revamping and is archaic.

Therapist

What I like most about this software was that it allows clients to schedule their own session. I also like that I am able to set up my schedule for specific times of availability.

Psychologist and Owner

Excellent electronic health care record for therapists.

LCSW

The ease with which I am able to access TherapyAppointment across devices helps me manage time and productivity.

Professional Counselor

Overall I am pleased with  TherapyAppointment. It meets my needs and the improvements that need to be made are not deal breakers for me.

Great price, lots of good features, limited EMR options.

There are multiple helpful videos for initial set up and customer service personally walked me through step-by-step directions when I still did not understand some initial start-up procedures.

I will update this review if I am given some options that solve the problem of migrating or getting some of the features we so desperately need.

Office Manager

The accounting, the overall record keeping, the ease of use.

Unfortunately, in the meantime are forced to look elsewhere for a different EHR.

The comfort in knowing I will receive personalized support allows me to work through issues without stress.

It offers both email and text/voice reminders which is included in the monthly price. It securely stores credit/debit cards for easy payment.

Psychotherapist

My old group practice used Therapy Appointment for their EMR and we all found it easy to use and convenient for the practice.

TherapyAppointment screenshot: No surprises, no hidden fees –– just clear, consistent pricing that's as reliable as a well-set boundary.

Freelancers

Mid Size Business

Small Business

With an intuitive, chart-centric workflow, ICANotes is the only fully configured EMR software for behavioral health, therapy, psychiatry, and addiction treatment. Our robust behavioral health content engine and customizable menu-driven templates reduce the time you spend documenting patient care

Kipu offers software for behavioral health organizations, integrating EMR, CRM, RCM, and GRC tools. The platform streamlines workflows with customizable documentation templates, secure messaging for care coordination, and integrated patient billing, while providing compliance management tailored to behavioral health facilities.

BestNotes is a cloud based electronic health record management solution for the behavioral health and substance abuse industry. Features include: scheduling, patient portal, audit-compliant documentation, medication administration, outcome tracking, e prescribing, lab tracking, and reporting

Zoobook offers cloud EHR and practice management software for mental health facilities, behavioral health facilities, psychiatry practices, addiction treatment centers, solo practitioners

Claims Scrubbing

Clinic Interoperability

Coding Assistance

Decision Support

Employee Management

Insurance Eligibility Verification

Meaningful Use Certified

ONC-ATCB Certified

Order Entry

Patient Records Management

Zoobook EHR

I am very pleased with the excellent client/customer support. Zoobook is a robust EMR an is a wonderful value for the cost.

Co-Occurring Clinical Supervisor

Working with [sensitive content hidden. Has been a pleasure; he is qualified, intelligent, and an excellent support member.

It was great, especially when they implemented the recurring meeting process and the follow-up to ensure everything is okay. They always ask if you have suggestions to improve their system.

The current experience has been positive, especially after addressing numerous complaints and resolving issues. I hope the system continues to function this effectively.

Mental Health Administrator

What I like most about Zoobooks is the great customer service. The program is easy to use.

Director of Client Services

We have been able to take advantage of many of the aspects already on the platform and expand them for our use. Support is quick and responsive to our needs.

Intake Coordinator

Their support team is fantastic. I have never emailed them without receiving a very fast reply, and they do exactly what I want.

Business Director

I can say I love this system after receiving full training. I also tell my staff that if they have an issue, they should get back to the Support Team, who will help and train them if needed.

Peer Supervisor

I appreciate the entire system; it offers many features and is easy to use. They have done a really good job.

Mental Health Case Manager

Overall experience was great and would definitely recommend.

Director

The team was ineffective until he came on board.

I consider this to be one of the best investments I have ever made.

Working on the module management that is no longer an option for me.

QA coordinator

Is difficult to navigate, reports are no clear, and some time is a slow process.

Medical Director

It is less complex and hence sometimes hard to document complex clinical cases.

Counselor Intern 

This software is user-friendly​, easy to maneuver and simple.

Clinical Director

Easy to use, create and navigate, and its integrated.

QA/QI Training Director

Solved integrated more employee expirations dates to alert us to maintain consistent credentialed documents.

TherapyAppointment vs Zoobook EHR Comparison (2026)

TherapyAppointment

Zoobook EHR

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives