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TherapyNotes, LLC vs DrChrono Comparison
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Good recommendations?
Overview
Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users,...
Cloud-based EHR with fully customizable medical templates and easy billing software with industry leading iPhone and iPad apps.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
49
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Customer support is great, not a software that we will recommend to other practices that reach out to us inquiring software that is the best for their practice.
Customer support is superb, especially compared to the practice management software we were using prior. Therapy Notes constantly improves and updates, adding both free and paid features.
Billing is so easy and it gives you billing at your finger tips, it is user friendly and the staff is awesome on assisting if you are not sure how to utilize all the features.
Pros
DrChromo has a good payment plan compared to other similar EHR which helps to save money. It keeps improving its functionality.
I love the ability to take templates that other users have created and then edit off of those. Also like that square is integrated with it for payment.
The feature we liked best was auto posting of insurance payments. Also, the reporting package had great flexibility.
Cons
I am struggling with it, at this time however, because I am having to (at 53 y.o) learn how to do my own billing and am often lost in these very spooky woods alone.
I have 2 complaints having used one of TherapyNotes competitors at my previous practice. One, I miss having an app on my phone.
One more complaint: I have been a psychologist for over 25 years.
Cons
Its handled by auto generated scripts and it only gets to a live person via email, not a phone call, when the problem is out of hands and escalated by an irate consumer.
Pushy salespeople, bad experience with sales and billing staff, expensive. Took 6 months to integrate billing software with clearinghouse, poor follow up with customer service regarding this process.
Labs are always a problem they never receive it. With that situation of the labs i can tell that maybe is the labs company and not the Drchrono, but im not 100% sure whos guilty for that.
Key features
- Total features102
- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Audit Management
- Audit Trail
- Before & After Pictures
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Case Management
- Charting
- Chat/Messaging
- Claims Adjuster Management
- Claims Management
- Claims Scrubbing
- Claims Settlement
- Claims Tracking
- Client Management
- Client Portal
- Co-Pay & Deductible Tracking
- Code & Charge Entry
- Coding Assistance
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Credit Card Processing
- Customer Database
- Customer Management
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Decision Support
- Digital Signature
- Document Management
- Document Storage
- Document Templates
- Documentation Management
- Drag & Drop
- Drug Reference Database
- Dunning Management
- E-Prescribing
- EDI
- EMR/EHR
- EPCS Compliant
- Electronic Claims
- Electronic Payments
- Electronic Prior Authorization
- Electronic Signature
- Email Reminders
- Employee Management
- Exercise Library
- Faculty/Staff Management
- File Sharing
- For Cardiologists
- For Chiropractors
- For Dermatologists
- For Family Medicine
- For Group Therapy
- For Healthcare
- For Medical Purposes
- For Medical Spas
- For Mental/Behavioral Health
- For Obstetrics & Gynecology
- For Ophthalmologists
- For Optometrists
- For Orthopedics
- For Pain Management
- For Physical Therapy
- For Podiatrists
- For Primary Care
- For Psychiatrists
- For Urologists
- Forms Management
- Formulary Management
- HIPAA Compliant
- Handwriting Recognition
- Healthcare Compliance
- Historical Reporting
- Image Management
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Inventory Management
- Invoice History
- Invoice Management
- Live Chat
- Meaningful Use Certified
- Medical Billing
- Medication Alerts/Warnings
- Medication History
- Medication Management
- Mobile Access
- Monitoring
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- No-Show Tracking
- Notes Management
- ONC-ATCB Certified
- On Call Scheduling
- One-to-One Messaging
- Online Booking
- Online Forms
- Online Scheduling
- Onsite Registration
- Order Entry
- Outcome Assessment Tools
- Paper-Based Claims
- Patient Communications
- Patient Flow Management
- Patient Intake
- Patient Management
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Payor Management
- Physician Management
- Physician Scheduling
- Practice Management
- Prescription Renewal
- Process/Workflow Automation
- Progress Notes
- Progress Tracking
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SOAP notes
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Check-In/Check-Out
- Self Service Portal
- Task Scheduling
- Telemedicine
- Therapy Notes
- Treatment Planning
- Video Conferencing
- Virtual Waiting Room
- Voice Recognition
- Web-based Deployment
- Workflow Management
- Total features111
- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Audit Management
- Audit Trail
- Before & After Pictures
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Case Management
- Charting
- Chat/Messaging
- Claims Adjuster Management
- Claims Management
- Claims Scrubbing
- Claims Settlement
- Claims Tracking
- Client Management
- Client Portal
- Co-Pay & Deductible Tracking
- Code & Charge Entry
- Coding Assistance
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Credit Card Processing
- Customer Database
- Customer Management
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Decision Support
- Digital Signature
- Document Management
- Document Storage
- Document Templates
- Documentation Management
- Drag & Drop
- Drug Reference Database
- Dunning Management
- E-Prescribing
- EDI
- EMR/EHR
- EPCS Compliant
- Electronic Claims
- Electronic Payments
- Electronic Prior Authorization
- Electronic Signature
- Email Reminders
- Employee Management
- Exercise Library
- Faculty/Staff Management
- File Sharing
- For Cardiologists
- For Chiropractors
- For Dermatologists
- For Family Medicine
- For Group Therapy
- For Healthcare
- For Medical Purposes
- For Medical Spas
- For Mental/Behavioral Health
- For Obstetrics & Gynecology
- For Ophthalmologists
- For Optometrists
- For Orthopedics
- For Pain Management
- For Physical Therapy
- For Podiatrists
- For Primary Care
- For Psychiatrists
- For Urologists
- Forms Management
- Formulary Management
- HIPAA Compliant
- Handwriting Recognition
- Healthcare Compliance
- Historical Reporting
- Image Management
- Initial Assessments
- Insurance Eligibility Verification
- Insurance Management
- Inventory Management
- Invoice History
- Invoice Management
- Live Chat
- Meaningful Use Certified
- Medical Billing
- Medication Alerts/Warnings
- Medication History
- Medication Management
- Mobile Access
- Monitoring
- Multi-Location
- Multi-Physician
- Multi-Provider Practice
- No-Show Tracking
- Notes Management
- ONC-ATCB Certified
- On Call Scheduling
- One-to-One Messaging
- Online Booking
- Online Forms
- Online Scheduling
- Onsite Registration
- Order Entry
- Outcome Assessment Tools
- Paper-Based Claims
- Patient Communications
- Patient Flow Management
- Patient Intake
- Patient Management
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Payor Management
- Physician Management
- Physician Scheduling
- Practice Management
- Prescription Renewal
- Process/Workflow Automation
- Progress Notes
- Progress Tracking
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Reporting
- Records Management
- Recurring Appointments
- Reminders
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SOAP notes
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Check-In/Check-Out
- Self Service Portal
- Task Scheduling
- Telemedicine
- Therapy Notes
- Treatment Planning
- Video Conferencing
- Virtual Waiting Room
- Voice Recognition
- Web-based Deployment
- Workflow Management
Integrations
- Total integrations5
- AdvancedMD EHR
- Availity
- Birdeye
- Cerner Ambulatory EHR
- Collectly
- Dentrix
- Google Calendar
- Google Maps
- Mailchimp
- Microsoft Outlook
- QuickBooks Online Advanced
- ReminderCall.com
- Stripe
- Swell
- Twilio
- Xero
- Zapier
- athenaOne
- eClinicalWorks
- rater8
- Total integrations29
- AdvancedMD EHR
- Availity
- Birdeye
- Cerner Ambulatory EHR
- Collectly
- Dentrix
- Google Calendar
- Google Maps
- Mailchimp
- Microsoft Outlook
- QuickBooks Online Advanced
- ReminderCall.com
- Stripe
- Swell
- Twilio
- Xero
- Zapier
- athenaOne
- eClinicalWorks
- rater8
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