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TherapyNotes, LLC vs IntakeQ Comparison (2026)

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Good recommendations?

TherapyNotes, LLC logo

TherapyNotes, LLC

IntakeQ logo

IntakeQ

Overview

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

IntakeQ is an online intake form solution that enables healthcare professionals to securely exchange electronic forms with their patients prior to appointments

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

69

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49.9

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

972

5

4

3

2

1

759

156

29

13

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.7

322

5

4

3

2

1

255

56

7

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

“Therapy Notes amazing customer support makes it possible for me, a clinician, to run a business of one, with their assistance supporting me to do my own billing as well as keep my EHR, scheduling new clients, onboarding documents, and everything else this system is designed to do!”
CM

Colleen M.

Owner Provider

“I used the video capacity for multiple locations but have discontinued it.”
Verified reviewer profile picture

Irina R.

Psychologist

“I work with healthcare clients and one of my clients is integrated with TherapyNotes.”
Verified reviewer profile picture

Jenna O.

Digital Marketer

Pros

“The platform feels professional, user-friendly, and reliable, which has helped our team save time and focus more on client care.”
BM

Bridget M.

Owner

“The only change I’d suggest is having a way to notify when a document is completed, as it would help keep things clear and avoid any confusion.”
JH

Jeffrey H.

Reception and Billing associate

“The ability to create your own forms and having so many question types to choose from; user friendly; responsive support team; easy to navigate”
JR

Jennifer R.

Licensed Psychotherapist

Cons

“I was required to reconstruct claims, navigate appeals, and manually fax submissions. While TherapyNotes provided a document to support faxing, the burden of correcting the error and attempting to recover payment remained with me, despite having paid for a service intended to handle claims transmission.”
Verified reviewer profile picture

Michelle G.

Therapist

“It did not have the customizable features - color coordination, various billing rates for different individuals, submitting paperwork online. And I don't think it had an online portal for scheduling/cancelling appointments.”
KL

Kristin L.

Therapist

“My overall experience with TherapyNotes was disappointing. While the platform itself has useful tools for managing a practice, my experience with the payment-processing side significantly changed my opinion.”
MM

Marsha M.

Clinican

Cons

“There is also not an option to upload documents that have been filled out by hand.”
JB

Julia B.

Patient Care Coordinator

“This integration gap means we still have to manually enter some data, which takes extra time and effort.”
AB

Aleya B.

Business Ops Coord

“Sometimes patients do not complete the forms entirely because they don't know to continue”
JB

Jordan B.

DR

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review21 days ago

Key features

  • Total features135
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Management
  • Autofill
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Adjuster Management
  • Claims Management
  • Claims Scrubbing
  • Claims Settlement
  • Claims Tracking
  • Client Chart Audit Tools
  • Client Portal
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EDI
  • EHR-Agnostic
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Reminders
  • Employee Management
  • Event Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Group Therapy
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Occupational Therapists
  • For Physical Therapy
  • For Psychiatrists
  • For Speech Therapists
  • Forms Creation & Design
  • Forms Management
  • Formulary Management
  • Generative AI
  • Goal Setting/Tracking
  • Group Scheduling
  • HIPAA Compliant
  • Handwriting Recognition
  • Health Record Access
  • Healthcare Compliance
  • Historical Reporting
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • On Call Scheduling
  • Onboarding
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Intake Forms
  • Online Payments
  • Online Refills
  • Online Scheduling
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Communications
  • Patient Database
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payor Management
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Management
  • Progress Notes
  • Progress Tracking
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Revenue Management
  • Role-Based Permissions
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Service Portal
  • Session Notes
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Telemedicine Integration
  • Teletherapy
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • To-Do List
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Virtual Waiting Room
  • Web Forms
  • Web-based Deployment
  • Workflow Automation
  • Workflow Management
  • Total features106
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Management
  • Autofill
  • Bill Payment
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Case Notes
  • Charting
  • Chat/Messaging
  • Claims Adjuster Management
  • Claims Management
  • Claims Scrubbing
  • Claims Settlement
  • Claims Tracking
  • Client Chart Audit Tools
  • Client Portal
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Decision Support
  • Document Management
  • Document Storage
  • Document Templates
  • Documentation Management
  • Drag & Drop
  • Dunning Management
  • E-Prescribing
  • EDI
  • EHR-Agnostic
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Reminders
  • Employee Management
  • Event Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Group Therapy
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Occupational Therapists
  • For Physical Therapy
  • For Psychiatrists
  • For Speech Therapists
  • Forms Creation & Design
  • Forms Management
  • Formulary Management
  • Generative AI
  • Goal Setting/Tracking
  • Group Scheduling
  • HIPAA Compliant
  • Handwriting Recognition
  • Health Record Access
  • Healthcare Compliance
  • Historical Reporting
  • Immunization & Allergy Tracking
  • Initial Assessments
  • Insurance Eligibility Verification
  • Intake Management
  • Invoice History
  • Invoice Management
  • Live Chat
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • On Call Scheduling
  • Onboarding
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Intake Forms
  • Online Payments
  • Online Refills
  • Online Scheduling
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Communications
  • Patient Database
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payor Management
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Prescription Management
  • Progress Notes
  • Progress Tracking
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Revenue Management
  • Role-Based Permissions
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Self Service Portal
  • Session Notes
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Telemedicine
  • Telemedicine Integration
  • Teletherapy
  • Template Management
  • Therapy Notes
  • Third-Party Integrations
  • To-Do List
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Virtual Waiting Room
  • Web Forms
  • Web-based Deployment
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations3
  • Dropbox
  • Elation
  • Google Calendar
  • Google Drive
  • Google Meet
  • Microsoft Outlook
  • RevolutionEHR
  • Square Payments
  • Square Point of Sale
  • Stripe
  • Zapier
  • Zoom Workplace
  • iCloud
  • Total integrations11
  • Dropbox
  • Elation
  • Google Calendar
  • Google Drive
  • Google Meet
  • Microsoft Outlook
  • RevolutionEHR
  • Square Payments
  • Square Point of Sale
  • Stripe
  • Zapier
  • Zoom Workplace
  • iCloud