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TherapyNotes, LLC vs EHRYourWay Comparison (2026)

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TherapyNotes, LLC

EHRYourWay

Overview

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

EHR YOUR WAY is a fully integrated behavioral health and clinical care EHR software. It is configurable for mental health and clinical health specific needs and is an ONC certified cloud-based EHR. EHR YOUR WAY is trusted by mental health professionals nationwide and is suitable for behavioral health agencies with 15 or more users.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

972

759

156

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

4.9

529

480

Value for money

Ease of use

Features

Customer support

91%

would recommend this app

Pros

“Therapy Notes amazing customer support makes it possible for me, a clinician, to run a business of one, with their assistance supporting me to do my own billing as well as keep my EHR, scheduling new clients, onboarding documents, and everything else this system is designed to do!”

Colleen M.

Owner Provider

“I used the video capacity for multiple locations but have discontinued it.”

Irina R.

Psychologist

“I work with healthcare clients and one of my clients is integrated with TherapyNotes.”

Jenna O.

Digital Marketer

Pros

“To implement it successfully, the agency must have a strong grasp of form logic, clearly articulate their exact needs upfront, and maintain meticulous internal documentation to refer back to when updating or troubleshooting their tailored workflows.”

Amber E.

CEP

“The system supports accurate and timely clinical documentation and works well for behavioral health services. When challenges arose, management was responsive and worked with us to customize the platform to better meet BHRF’s operational, clinical, and compliance needs, which improved efficiency and usability”

Ernest C.

Behavioral Health Technician, BHT

“The system works well across multiple disciplines and supports scheduling, clinical documentation, and seamless billing in one integrated platform.”

Tarah M.

CEO

Cons

“I was required to reconstruct claims, navigate appeals, and manually fax submissions. While TherapyNotes provided a document to support faxing, the burden of correcting the error and attempting to recover payment remained with me, despite having paid for a service intended to handle claims transmission.”

Michelle G.

Therapist

“It did not have the customizable features - color coordination, various billing rates for different individuals, submitting paperwork online. And I don't think it had an online portal for scheduling/cancelling appointments.”

Kristin L.

Therapist

“My overall experience with TherapyNotes was disappointing. While the platform itself has useful tools for managing a practice, my experience with the payment-processing side significantly changed my opinion.”

Marsha M.

Clinican

Cons

“The system occasionally felt rigid, with limited customization options and slower loading times during high-use periods, which disrupted workflow and made certain documentation tasks less efficient.”

Brittany D.

Substance use counselor

“What I like least is the lack of data continuity between forms; information like the Family section should auto-populate from the Assessment into SOAP notes to reduce redundancy.”

Ewa D.

Therapist

“I used the system from 2022-23 and I often got caught in areas when trying to put in diagnosis and it was quite hard to find the one I want and then have it end up in my report.”

Eli G.

MFT