Therasoft Online vs TherapyAppointment

SimplePractice

TheraNest

TherapyNotes, LLC

Carepatron

TheraPlatform

Quenza

Compare Therasoft Online and TherapyAppointment based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

TheraNest is a specialized EHR and practice management solution designed specifically for mental health providers. The HIPAA-compliant platform streamlines administrative tasks through integrated scheduling, documentation, billing, and telehealth capabilities. Mental health professionals can benefit from features, such as AI-assisted note-taking, automated appointment reminders, and secure payment processing, allowing practitioners to focus on client care.

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

Practice management platform for psychologists, therapists and mental health professionals that provides tools for marketing, management and billing

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Billing & Invoicing

Calendar Management

Calendar Sync

Charting

Chat/Messaging

Claims Management

Client Portal

Clinic Interoperability

Communication Management

Compliance Tracking

Confirmations/Reminders

Credit Card Processing

Customer Database

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Data Security

Document Management

Document Storage

Drag & Drop

E-Prescribing

Electronic Payments

Electronic Signature

Email Reminders

Employee Management

EMR/EHR

Faculty/Staff Management

For Mental/Behavioral Health

Forms Management

HIPAA Compliant

Initial Assessments

Invoice Management

Medical Billing

Mobile Access

Multi-Location

Multi-Provider Practice

No-Show Tracking

Notes Management

Online Booking

Patient Intake

Patient Records Management

Payment Processing

Practice Management

Progress Notes

Progress Tracking

Real-Time Reporting

Recurring Appointments

Reminders

Reporting & Statistics

Reporting/Analytics

Revenue Management

Role-Based Permissions

Self Service Portal

SMS Messaging

Staff Management

Telemedicine

Teletherapy

Template Management

Therapy Notes

Third-Party Integrations

Treatment Planning

Workflow Management

Therasoft Online

Android

Web-based

Windows

iPad

iPhone

Licensed Professional Counselor

I am a loyal customer as a software system is only as good as the people that support it. It is worthy every penny.

Therapist 

I like the ability to run reports, templates, ease of use, and most of all the support. Customer rep has been helpful and encouraging the whole time even when I am not able to understand.

LCSW/Therapist/Owner

Has EXCELLENT customer support, which is essential for a solo practioner with limited computer skills; they are friendly, patient, and helpful to resolve issues.

Great customer service!!! Great ease of program-- intuitive program- meets all of our needs. Love Jaz-- Love Irena-- Love Petra.

Over the past year they have been a pleasure to work with. With great costumer services, an easy interface, and website maintenance, I'm very happy.

Therapist

This has been a horrible experience. I am now using simple practice with no billing issues.

Office Manager

They also work with you to help get the EOB's integrated and EFT set up so receiving payments is super easy too. The drop down menus are easy to navigate and pretty straight forward.

owner/counselor

Therasoft is a company that stands behind their product. They are innovative and always improving their product and interface with their clients.

Psychologist

Hard to read: font too small and faint and in odd places. Have not been paid a penny from all that I have input and sent electronically.

Dr. Greg Klassen

Very comprehensive feature list that covers all of what I would like in a practice management/ emr program. They have thought through and produced a package that integrates what is needed.

Executive Director  

Therasoft is user friendly, I love the live support as well as the various chat features.

Ability to manage the Client Contacts and the helpful hints for practice management.

Psychotherapist

Customer support for all phases of the product from software customization to insurance billing and follow-up is excellent.

Practice Owner

The majority of the time nobody does get back to me, which brings me to the next problem I have.

It's good for solo practice as well as groups; from appointments scheduling to billing. I am able to meet with couples as well as individuals.

It has reminders for the things we need to complete so every time you open your page it pops up, so it is helpful.

The web developers were highly responsive and answered all questions I had. The developers along with my account manager made a stressful process much easier.

They did take some money off of my one bill, but I never collected on all the claims that were not filed in a timely manner. This was on Therasoft so why did I have to eat the loss.

Therasoft Online screenshot: A more effective, secure and convenient system of scheduling, note taking, record storage and clinical assessments

Therasoft Online screenshot: Complete billing solutions for co-pay, partial payment of full client balances with integrated credit card processing and one-click electronic claims

Therasoft Online screenshot: Users can log into the Therasoft Online app for Android and iOS mobile devices

Therasoft Online screenshot: Schedule and make changes to appointments

Therasoft Online screenshot: View appointment details by date and time and view notes

Therasoft Online screenshot: Add session information, client information and special notes, on-the-go

Therasoft Online screenshot: The system processes credit cards as well as electronic checks

Therasoft Online screenshot: Submit insurance claims right from the mobile app

Therasoft Online screenshot: Send and receive secure messages to/from clients

Freelancers

Large Enterprises

Mid Size Business

Small Business

TheraPlatform is a cloud-based video conferencing platform that helps therapists and behavioral health professionals streamline communication with clients and offer virtual therapy sessions.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Quenza is a best-in-class coaching software that allows mental health practitioners to engage clients on autopilot using a mobile (and desktop) app.

TherapyAppointment is the longest-standing EMR practice management solution. Our tools are designed to help solo and group practitioners simplify charting, automate billing and claims, allow client self-scheduling, send automated appointment reminders, conduct telehealth sessions, and more.

Client Database

For Group Therapy

For Substance Abuse Therapy

Income/Expense Tracking

Medication Management

Outcome Assessment Tools

Patient Communications

Patient Database

Patient Portal

Search/Filter

Secure Messaging

Session Notes

Task Management

TherapyAppointment

Owner

However, when it has to do with the upgraded 2.0 system and the problems involved, the Customer Service is poor.

Executive Director

User friendly and great tech support. Anything I’ve thought “that would be a great feature” and called about, they have a way to do already.

We use this software for a group practice, but it would be great for solo practice as well. All our therapists and manager loves it.

I have appreciated Customer Service for the most part over the years because they generally have responded quickly and in helpful ways when it comes to the program, itself.

The loss to my business is nowhere equivalent to what they "make-up" in a measly small refund of a few bucks.

You can't see when more than one person is added to the message. It is in desperate need of revamping and is archaic.

What I like most about this software was that it allows clients to schedule their own session. I also like that I am able to set up my schedule for specific times of availability.

Psychologist and Owner

Excellent electronic health care record for therapists.

LCSW

The ease with which I am able to access TherapyAppointment across devices helps me manage time and productivity.

Professional Counselor

Overall I am pleased with  TherapyAppointment. It meets my needs and the improvements that need to be made are not deal breakers for me.

Great price, lots of good features, limited EMR options.

There are multiple helpful videos for initial set up and customer service personally walked me through step-by-step directions when I still did not understand some initial start-up procedures.

I will update this review if I am given some options that solve the problem of migrating or getting some of the features we so desperately need.

The accounting, the overall record keeping, the ease of use.

Unfortunately, in the meantime are forced to look elsewhere for a different EHR.

The comfort in knowing I will receive personalized support allows me to work through issues without stress.

It offers both email and text/voice reminders which is included in the monthly price. It securely stores credit/debit cards for easy payment.

My old group practice used Therapy Appointment for their EMR and we all found it easy to use and convenient for the practice.

Therasoft Online vs TherapyAppointment Comparison (2026)

Therasoft Online

TherapyAppointment

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives