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Therasoft Online
Practice management toolbox for mental health professionals
Therasoft Online Pricing, Features, Reviews and Alternatives
Therasoft Online product overview
Price starts from
69
Per month
Other
What is Therasoft Online?
Therasoft is a comprehensive counseling practice management software that helps psychologists, therapists and mental health professionals to build and run successful private practices. The solution streamlines workflow management and includes tools for marketing, management, and online billing.
Key benefits of using Therasoft Online
Typical customers
Platforms supported
Support options
Training options
Therasoft Online pricing information
Value for money
4.4
/5
308
Starting from
69
Per month
Other
Pricing options
Value for money contenders
Therasoft Online features
Functionality
4.3
/5
308
Total features
68
5 categories
Most valued features by users
Functionality contenders
Therasoft Online users reviews
Overall Rating
4.4
/5
308
Positive reviews
87
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.59/10
168
100
27
10
3
Overall rating contenders
Danielle B.
Mental Health Care, self-employed
Used daily for 6-12 months
Review source
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Therasoft has made running electronic remittance (ERAs) a breeze between insurance providers. There is a fluidity that makes billing less stressful and easy to manage. Therasoft's layout provides the therapist total command over the note taking, billing and scheduling processes. The customer support works diligently and patiently by your side the first couple weeks until you really feel a sense of...
The ease of understanding processes and flow, user-friendly navigation, the common sense layout, the unbelievably helpful customer service line and the video tools for troubleshooting.
The billing portal. It would be most helpful if the software system allowed hyperlinks to be pasted into the messages sent on the electronic invoices to clients.
Thank you for the good feedback, we appreciate it! Also did you know that on the Client billing statement you are able to send an email out to the client with a pay now button? You are also able to send a hyperlink for the patient to be able to pay, call us and we will teach you how. We also have a client portal the client can log in and also pay on their account. Many Thanks Therasot
Dr Bob P.
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Therasoft offers a sophisticated integration of all the main functions of a busy psychotherapy practice and is scalable to the size of the practice. The software itself incorporates easy user access to functions, customization of documents and the ability to upload your own documents. It is state-of-the-art in terms of web usage, HIPAA security & backup, and integration with external software and...
Therasoft takes advantage of web-based technology and the "cloud" environment in three major ways: First, the system seamlessly integrates appointments and calendar functions, billing functions (electronic billing, electronic EOBs), credit card, and EMR chart components. Second, the Therasoft system integrates the familiar features of, and interfaces with, popular information management systems like...
The biggest con of the Therasoft system is that it is on the cutting edge of web-based systems and is, consequently rough around a few edges. Whereas all the components operate as advertised, there are idiosyncrasies within functions that one wishes were more smoothly operational. For example, Therasoft provides an innovative display method for the main calendar that allows users to see, at a glance,...
Greg K.
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You better be sure this software is tolerable to you before you buy it which, honestly, you can't be sure until you pay your money to try. Be prepared to be out at least $500 dollars if you change your mind because by the time you learn the program and change your mind, you will be out of their "policy window" for any refund. Clever strategy on their part financially, but a horrid way to treat a (now former) customer.
Very comprehensive feature list that covers all of what I would like in a practice management/ emr program. They have thought through and produced a package that integrates what is needed. However, there are some serious problems with the software and company to be aware of.
The biggest problem is the overall flow of the software. It requires you to select a function and then the client, rather than tracking one client through all functions as most therapists and other software do (i.e. mark attendance, write a note, collect fee, schedule next session, then move on to the next client). I lasted one day before I quite. The lack of a free trial and no screen shots should...
We are sorry to see this review. Here is someone that signed up in Jan 2011, was using the system as recently as May 2011. Even made three monthly payments after the initial free month. We stand behind our product and continue to honor the 30 day money back guarantee as well as no termination fees. We respect our customers feedback and try our best to accommodate every request but it is impossible to please everyone.
Elaine K.
Mental Health Care, 1-10 employees
Used daily for less than 6 months
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My recommendation of the software depends on the size of the business utilizing it. For 1 or two provider businesses that are not or do very little with insurance, it is great
It is very focused towards the private therapist who deals a little or not at all with insurance. It is very easy to schedule an appointment and bill to insurance. They also work with you to help get the EOB's integrated and EFT set up so receiving payments is super easy too. The drop down menus are easy to navigate and pretty straight forward. They also give you some reports that are helpful to maintain a healthy business and provide training videos on some functions that aren't intuitive.
From a legal and financial standpoint, things could be improved. The software is very focused on documentation the clinical side of things but not the financial. There is currently no way to record credit card payments if you don't use their system other then the "other" selection. It does not record changes made in the system to the patients payment accounts (ie insurance paid but then took back the...
Melissa D.
Mental Health Care, self-employed
Used daily for 2+ years
Review source
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see above
* offers so many administrative, billing, and clinical tools that help me stay organized and manage my time well * has EXCELLENT customer support, which is essential for a solo practioner with limited computer skills; they are friendly, patient, and helpful to resolve issues * is HIPPA compliant * is very affordable and cost effective * could transition to electronic records and utilize different components of the program at my own pace
* when i started, the video tutorials on how to use the different tools were minimal and i relied heavily on customer support; thankfully, this has changed over the months; step-by-step teaching tutorials are very helpful in learning how to use this comprehensive system; this along side the excellent customer support greatly reduces the frustration and the ability to stick with the learning process * the accounting program is functional but somewhat confusing, especially the ability to track client payments
Therasoft Online FAQs
Therasoft Online has the following pricing plans:
Starting from: $69.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Therasoft Online?
Therasoft Online has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Therasoft Online support?
Therasoft Online supports the following languages:
English
Q. Does Therasoft Online support mobile devices?
Therasoft Online supports the following devices:
Android, iPad, iPhone
Q. Does Therasoft Online offer an API?
No, Therasoft Online does not have an API available.
Q. What other apps does Therasoft Online integrate with?
Therasoft Online integrates with the following applications:
VidyoConnect, WordPress, Twitter/X, LinkedIn for Business, Meta for Business, DoseSpot
Q. What level of support does Therasoft Online offer?
Therasoft Online offers the following support options:
Phone Support, Email/Help Desk, 24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum
Common Therasoft Online comparisons
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