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Therasoft Online Logo
Therasoft Online
4.4
(303)

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Practice management toolbox for mental health professionals

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(8)

Therasoft Online Pricing, Features, Reviews and Alternatives

Therasoft Online product overview

Price starts from

69

Per month

Other

What is Therasoft Online?

Therasoft is a comprehensive counseling practice management software that helps psychologists, therapists and mental health professionals to build and run successful private practices. The solution streamlines workflow management and includes tools for marketing, management, and online billing.

Key benefits of using Therasoft Online

  • Therasoft provides secure, encrypted email that enables users to easily reach their clients, whether for scheduling, billing or promotional use.

  • The platform provides a smart scheduling system that uses color codes, sets important marks, and manages the calendar with automated appointment reminders.

  • Therasoft's calendaring system enables users to organize a professional calendar and access it anytime from a computer, tablet or smartphone.

  • The solution provides secure, simple billing solutions including third party billing, auto-matching ERA or batch claims filing.

  • Therasoft integrates with social media platforms enabling users to promote their private practice, as well as communicate with a wide audience base.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    24/7 (Live rep)
    Chat
    Knowledge Base
    FAQs/Forum

    Training options

    Webinars
    In Person
    Live Online
    Documentation
    Videos

    Therasoft Online pricing information

    Value for money

    4.5

    /5

    303

    Starting from

    69

    Per month

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Therasoft Online features

    Functionality

    4.4

    /5

    303

    Total features

    83

    4 categories

    Most valued features by users

    Reporting & Statistics
    HIPAA Compliant
    Activity Dashboard
    Reminders
    Scheduling
    Appointment Management
    Billing & Invoicing
    Alerts/Notifications

    Functionality contenders

    Therasoft Online users reviews

    Overall Rating

    4.4

    /5

    303

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.67/10
    Rating distribution

    5

    4

    3

    2

    1

    168

    98

    26

    10

    1

    Pros
    I am a loyal customer as a software system is only as good as the people that support it. It is worthy every penny.
    I like the ability to run reports, templates, ease of use, and most of all the support. Customer rep has been helpful and encouraging the whole time even when I am not able to understand.
    Has EXCELLENT customer support, which is essential for a solo practioner with limited computer skills; they are friendly, patient, and helpful to resolve issues.
    Cons
    This has been a horrible experience. I am now using simple practice with no billing issues.
    Hard to read: font too small and faint and in odd places. Have not been paid a penny from all that I have input and sent electronically.
    The majority of the time nobody does get back to me, which brings me to the next problem I have.

    Overall rating contenders

    mc
    AvatarImg

    monica c.

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Therasoft is a personal assistant for the disorganized therapist!

    Reviewed 13 years ago

    Overall the program offers the therapist a way to organize his/her work. It helps me to dot my i's and cross my t's so that in the event of an audit I know that I have collected all of the required information. The support staff have been very responsive and willing to take the time to answer questions. Therasoft is a company that is willing to implement the suggestions given by its clients and that...

    Pros

    The program is comprehensive-from start to finish. Registering the client is very easy and the forms automatically put information in the system where I need it. The billing is very easy and really is one just one click! The treatment plan section does help simplify and organize my work with clients. The system is very smart and easy to use once you learn all the details and all it has to offer. I'm still discovering new features all the time that helps to make my life easier. INNOVATIVE is the main word to describe this system.

    Cons

    The calendar squares are too small. I wish that I could click on a client's name and then be in their individual system with a VERTICAL list of their personal info, assessment, tx plan, medication,progress notes, discharge summary, and payments. This would be an easier set up as I often get confused having to click all aroundclient lists when working on one client's information. Therasoft definately...

    JC
    AvatarImg

    John C.

    Mental Health Care, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Therasoft EASILY & COMFORTABLY meets ALL OF MY NEEDS as a solo practitioner. Major Kudos!

    Reviewed 5 years ago

    It has helped me to be better organized and thus feel less stressed. Having everything now available in my telephone app is the icing on top of the Therasoft cake. The creator of this program and his/her hand picked staff deserve my heartfelt thanks!!!!

    Pros

    I love how help is so available from the support staff. Not only are they knowledgeable but for less tech-savvy individuals like me, they are patient and provide guidance in a manner that helps build my confidence in going forward. The program is very user-friendly and intuitive. Therasoft has also done an excellent job in providing ( as well as anticipating ) all of the ingredients necessary to...

    Cons

    Perhaps, in the future, Therasoft might consider developing a platform to dictate notes and appointments instead of my having to type them (for the computer as well as for the app)......just a thought.

    Vendor response

    Hi there! Thank you so much for the kind review we sure appreciate it. I wanted to let you know we do have this option to dictate. Give me a call 888-435-8203, and I can teach you how to-do this. You will need to download dragon dictate and also have you checked out our app? it's called Thersoft download this in your app store on your phone and you can dictate on their as well. Again thank you for the review. We are very excited to be a part of your practice and help you be successful. Petra Vaughn

    GK
    AvatarImg

    Greg K.

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Buyer beware!

    Reviewed 12 years ago

    You better be sure this software is tolerable to you before you buy it which, honestly, you can't be sure until you pay your money to try. Be prepared to be out at least $500 dollars if you change your mind because by the time you learn the program and change your mind, you will be out of their "policy window" for any refund. Clever strategy on their part financially, but a horrid way to treat a (now former) customer.

    Pros

    Very comprehensive feature list that covers all of what I would like in a practice management/ emr program. They have thought through and produced a package that integrates what is needed. However, there are some serious problems with the software and company to be aware of.

    Cons

    The biggest problem is the overall flow of the software. It requires you to select a function and then the client, rather than tracking one client through all functions as most therapists and other software do (i.e. mark attendance, write a note, collect fee, schedule next session, then move on to the next client). I lasted one day before I quite. The lack of a free trial and no screen shots should...

    Vendor response

    We are sorry to see this review. Here is someone that signed up in Jan 2011, was using the system as recently as May 2011. Even made three monthly payments after the initial free month. We stand behind our product and continue to honor the 30 day money back guarantee as well as no termination fees. We respect our customers feedback and try our best to accommodate every request but it is impossible to please everyone.

    KK
    AvatarImg

    Kristen K.

    Mental Health Care, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Practical Features and Great Customer Service

    Reviewed 3 years ago
    Pros

    The software helps me stay organized in my practice by having scheduling, billing/payment, and charting all in one easy location. I use it daily and one of my favorite features is the email or text reminder option for clients as it has helped to cut down on missed appointments. I've rarely had questions over the two years I have used it, but when I do, the customer service response is quick and professional.

    Cons

    The feature for providing superbills to a client's family member (alternative email) was tricky to use at first.

    MH
    AvatarImg

    Michael H.

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Great features, needs work.

    Reviewed 8 years ago

    It's difficult to think of a more comprehensive software available for therapists to run a private practice, in terms of variability of options for charting, assessments, and treatment plans. It also excels in terms of its intuitive interface from the calendar, which makes it very easy for new therapists to learn. We've been using Therasoft for over three and a half years and, on the whole, have a...

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Therasoft Online FAQs

    Q. What type of pricing plans does Therasoft Online offer?

    Therasoft Online has the following pricing plans:
    Starting from: $69.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Therasoft Online?

    Therasoft Online has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business

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    Q. What languages does Therasoft Online support?

    Therasoft Online supports the following languages:
    English

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    Q. Does Therasoft Online support mobile devices?

    Therasoft Online supports the following devices:
    Android, iPad, iPhone

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    Q. Does Therasoft Online offer an API?

    No, Therasoft Online does not have an API available.

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    Q. What other apps does Therasoft Online integrate with?

    Therasoft Online integrates with the following applications:
    VidyoConnect, WordPress, Twitter, LinkedIn for Business, Meta for Business, DoseSpot

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    Q. What level of support does Therasoft Online offer?

    Therasoft Online offers the following support options:
    Phone Support, Email/Help Desk, 24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum

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