WebChartMD Pricing, Features, Reviews & Alternatives

WebChartMD

Transcription solution for hospitals and clinics

5.0/5 (7 reviews)

WebChartMD overview

What is WebChartMD?

WebChartMD is a cloud-based transcription solution designed to help hospitals and medical practices with clinical dictation and documentation. Key features include data transfer, workforce management, patient scheduling, EHR interface development, issue tracking, and billing.

WebChartMD enables transcriptionists to record new dictations based on patient health details collected via landline, digital recorder, computer mic, and mobile. The platform helps supervisors create custom transcription templates and QA workflows, assign resources to team members, and track file processing statuses. The HIPAA-compliant solution comes with a report building tool, which allows editors to measure expenses/gross margins, monitor productivity metrics for financial reporting, and automate invoice generation for clients.

WebChartMD includes a document management module, which enables healthcare providers to review and maintain document versions, conduct audits, and collect digital signatures from physicians for approvals. The solution also lets administrators create and manage multiple user accounts and assign individual phone IDs. A mobile desktop helps users access client folders, track turnaround time of QA editors, and monitor transcription activities in real-time.
www.webchartmd.org

Pricing

Pricing options
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, India

Supported languages

B@11ea69e2
WebChartMD screenshot: WebChartMD file management screenshotWebChartMD Overview VideoWebChartMD screenshot: WebChartMD document creation screenshotWebChartMD screenshot: WebChartMD mobile dictation screenshot
Have you already used WebChartMD?
Help us improve the recommendations we show you.

WebChartMD user reviews

Excellent
7

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  5.0
Shawna L.

WebChartMD is an excellent transcription system!

Used daily for 2+ years
Reviewed 2020-03-25
Review Source: Capterra

We have many clients (50+) utilizing this transcription software and they report the ease of making edits, getting reports (multiple options), streamlined processes and work flows, and overall reliability of the software. The software works great!

Pros
The software is very user friendly, has an smart phone app for convenient use, allows for all modes of dictation, and has excellent support. It also has exceptional built in QA/MT functionality!

Cons
I don't have any CONS to list. The software works great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Jackie L.

Most reliable Portal for medical transcription

Used daily for 2+ years
Reviewed 2020-03-20
Review Source: Capterra

I have been using WebchartMD for 12 years. We have had an excellent business relationship. They are always striving to improve the features and request input from their business partners on what improvements are most important to us. They have helped my company provide reliable medical transcription across the U.S.

Pros
The most important to my company is that it is a Word based portal that is easy to use for my MTs, QA and Provider offices, it offers 24/7 secure access to documents and is easy to set up in offices as well as at home. Documents can be edited quickly and each document offers an audit trail for each edit. It was extremely easy to integrate my medical transcription company with WebchartMD and easy to add MTs and new clients to the portal.

Cons
Hoping they add the new feature of using cell phone for dictation that captures patient demographics for physicians

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Donella A.

Exceptional!

Used daily for 2+ years
Reviewed 2020-03-20
Review Source: Capterra

The support team and executive leadership is second to none with this company. I am fortunate to have experienced several platforms or systems before WebChartMD, so I can certainly recognize their exceptionalism. They are so easy to work with and go above and beyond with all that they do!

Pros
This software has boosted my team's efficiency, and my client's satisfaction. We have been able to make consistent improvements in workflow for both the client as well as the transcription team. The turnaround time on dictation has improved 75% and we are consistently providing same day, same hour sometimes, turnaround time. Our goal is to transcribe right behind the dictator!

Cons
There are no cons. I have been happy to involved in providing enhancements that just further improve workflow for all involved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Kate M.

WebChartMD Review by Brown & Meyers, Inc.

Used daily for 2+ years
Reviewed 2020-03-20
Review Source: Capterra

My internal administrative staff (including myself), clients and transcriptionists absolutely love this platform. It's very user friendly. And the support staff at WebChartMD are always available to help in a very professional, expedient and professional manner.

Pros
The ability to customize the platform for each of our specific client needs. WebChartMD is also continually upgrading and adding pertinent new features to the platform so that we can better serve our clients. The WebChartMD corporate culture is extremely supportive and accommodating. And probably most importantly in our industry, the security is as good as it gets or better.

Cons
The platform offers everything we need. There is nothing lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Jacqueline S.

Outstanding platform

Used daily for 2+ years
Reviewed 2020-03-23
Review Source: Capterra

Our experiene with WebChartMD has been, and continues to be, excellent.

Pros
WebChartMD is an exceptional dictation/transcription platform. The ease of implementation and use enables us to bring on new MTs and admin staff and have them working proficiently in a very short timeframe. Our clients enjoy the multi-faceted features within WebChartMD and have experienced an improved workflow with the use of the platform I would very highly recommend WebChartMD.

Cons
I feel that WebChartMD is a very comprehensive platform and the support team has the ability to assist any user that has a question, concern or difficulty with any aspect of the workflow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

WebChartMD pricing

Pricing options
Free trial
View Pricing Plans

Contact Xelex Digital for pricing details

WebChartMD features

Alerts/Notifications
Billing & Invoicing
Document Management
HIPAA Compliant
Records Management
Reporting & Statistics
Workflow Management

Activity Dashboard (278 other apps)
Appointment Management (322 other apps)
Appointment Scheduling (291 other apps)
Charting (208 other apps)
Claims Management (267 other apps)
Compliance Management (205 other apps)
E-Prescribing (211 other apps)
Medical Billing (209 other apps)
Multi-Location (201 other apps)
Patient Records Management (246 other apps)
Reminders (268 other apps)
Scheduling (240 other apps)
Self Service Portal (257 other apps)

Videos and tutorials

Additional information for WebChartMD

Key features of WebChartMD

  • Audio File Management
  • Audio Transmission
  • Transcription Reporting
  • Voice Capture
  • Voice Recognition
View All Features