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Wilbur
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based claims processing software
Table of Contents
Wilbur - 2026 Pricing, Features, Reviews & Alternatives


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Wilbur overview
What is Wilbur?
Wilbur's cloud-based claims processing solution optimizes handling insurance claims by offering enhanced adaptability, expandability, and efficiency - allowing users to effortlessly monitor advancements from the initial alert to the conclusive settlement. Centralizing individuals, duties, and assignments for each claim within a single location guarantees improved customer satisfaction and accelerated claims resolution.
Key benefits of using Wilbur
- Complete transparency for everyone: Give all participants complete visibility and transparency with portal access, progress tracking, and auto-notifications at every step.
- Monitor your data & analytics: Dashboards including task lists, risks, and performance reports.
- Connect policies to claims: Policy searches through customized API integration.
- Manage financials: Financials tracking, including claim reserves, payments, recoveries, and excess payments.
- Manage tasks better: Automated workflow and task management for all parties, configurable to ensure you meet compliance and KPI goals.
- Automate manual tasks: Automation of manual tasks to increase efficiency.
- Triage remotely via mobile: Triage via mobile devices with live video streaming, photo & document uploading, and guided self-service.
- Reporting made easy: Generate industry-standard bordereau and reports and export a daily extract of data to your data warehouse.
- Better document management: Upload, view, and share videos, photos, and reports.
- Collaborate your way: Collaboration tools, including automated, customizable email & SMS notifications with all communication history viewable in a single tab.
- Keep track of everything: Detailed claim notes and centralized record of communications.
- Give your customers a voice: Anytime feedback, complaints management, 360-degree feedback, and NPS.
Starting price
Alternatives
with better value for money
Wilbur’s user interface
Wilbur reviews
Overall rating
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- Customer support
- Likelihood to recommend9.5/10
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Wilbur's key features
Most critical features, based on insights from Wilbur users:
All Wilbur features
Features rating:
Wilbur alternatives
Wilbur pricing
Value for money rating:
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No pricing info
User opinions about Wilbur price and value
Value for money rating:
Wilbur support options
Typical customers
Platforms supported
Support options
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Wilbur FAQs
Wilbur has the following pricing plans:
Pricing model: One Time License
These products have better value for money
Q. Who are the typical users of Wilbur?
Wilbur has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Wilbur support?
Wilbur supports the following languages:
English
Q. Does Wilbur offer an API?
Yes, Wilbur has an API available for use.
Q. What other apps does Wilbur integrate with?
Wilbur integrates with the following applications:
Livegenic, Xero
Q. What level of support does Wilbur offer?
Wilbur offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support





