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Wilbur Logo

Cloud-based claims processing software

Table of Contents

Wilbur - 2026 Pricing, Features, Reviews & Alternatives

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Wilbur overview

What is Wilbur?

Wilbur's cloud-based claims processing solution optimizes handling insurance claims by offering enhanced adaptability, expandability, and efficiency - allowing users to effortlessly monitor advancements from the initial alert to the conclusive settlement. Centralizing individuals, duties, and assignments for each claim within a single location guarantees improved customer satisfaction and accelerated claims resolution.

Key benefits of using Wilbur

- Connect everyone in your claims: Unite all claim participants in one platform, connecting the right people at the right time, aligned to your workflow.
- Complete transparency for everyone: Give all participants complete visibility and transparency with portal access, progress tracking, and auto-notifications at every step.
- Monitor your data & analytics: Dashboards including task lists, risks, and performance reports.
- Connect policies to claims: Policy searches through customized API integration.
- Manage financials: Financials tracking, including claim reserves, payments, recoveries, and excess payments.
- Manage tasks better: Automated workflow and task management for all parties, configurable to ensure you meet compliance and KPI goals.
- Automate manual tasks: Automation of manual tasks to increase efficiency.
- Triage remotely via mobile: Triage via mobile devices with live video streaming, photo & document uploading, and guided self-service.
- Reporting made easy: Generate industry-standard bordereau and reports and export a daily extract of data to your data warehouse.
- Better document management: Upload, view, and share videos, photos, and reports.
- Collaborate your way: Collaboration tools, including automated, customizable email & SMS notifications with all communication history viewable in a single tab.
- Keep track of everything: Detailed claim notes and centralized record of communications.
- Give your customers a voice: Anytime feedback, complaints management, 360-degree feedback, and NPS.

Starting price


Alternatives

with better value for money

Wilbur’s user interface

Ease of use rating:

Wilbur reviews

Overall rating

4.8

/5

4

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

3

1

0

0

0

Wilbur's key features

Most critical features, based on insights from Wilbur users:

Compliance management
Data import/export
Reporting & statistics
Claims tracking
Alerts/Notifications
Billing & invoicing

All Wilbur features

Features rating:

Workflow management
Payment processing
Task scheduling
Real-Time analytics
Client portal
Reminders
Accounting
Payor Management
Process/Workflow automation
Project tracking
Real-Time notifications
Real-Time reporting
Real-Time updates
Scheduling
Self service portal
Subcontractor management
Supplier management
Task management
Team collaboration
Template management
Third-Party integrations
Work order management
Accounting integration
Activity dashboard
API
Audit management
Bid management
Calendar management
Case management
Claims adjuster management
Claims settlement
Contractor database
Customer management
Document management
EDI
Electronic claims
Estimating
For insurance industry
Forms management
Invoice management
Job management
Multiple projects

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Wilbur pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Wilbur price and value

Value for money rating:

Wilbur integrations (2)

Integrations rated by users

We looked at 4 user reviews to identify which products are mentioned as Wilbur integrations and how users feel about them.

Livegenic logo
Livegenic

Integration rating: 5.0 (1)

Other top integrations

Wilbur support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support

Training options

In Person
Documentation
Live Online
Webinars

Wilbur FAQs

Q. What type of pricing plans does Wilbur offer?

Wilbur has the following pricing plans:
Pricing model: One Time License

These products have better value for money


Q. Who are the typical users of Wilbur?

Wilbur has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Wilbur support?

Wilbur supports the following languages:
English


Q. Does Wilbur offer an API?

Yes, Wilbur has an API available for use.


Q. What other apps does Wilbur integrate with?

Wilbur integrates with the following applications:
Livegenic, Xero


Q. What level of support does Wilbur offer?

Wilbur offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support

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