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Wilbur Logo

Cloud-based claims processing software

Last updated: July 2024

Wilbur - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Wilbur?

Wilbur's cloud-based claims processing solution optimizes handling insurance claims by offering enhanced adaptability, expandability, and efficiency - allowing users to effortlessly monitor advancements from the initial alert to the conclusive settlement. Centralizing individuals, duties, and assignments for each claim within a single location guarantees improved customer satisfaction and accelerated claims resolution.

Benefits of using Wilbur

- Connect everyone in your claims: Unite all claim participants in one platform, connecting the right people at the right time, aligned to your workflow.
- Complete transparency for everyone: Give all participants complete visibility and transparency with portal access, progress tracking, and auto-notifications at every step.
- Monitor your data & analytics: Dashboards including task lists, risks, and performance reports.
- Connect policies to claims: Policy searches through customized API integration.
- Manage financials: Financials tracking, including claim reserves, payments, recoveries, and excess payments.
- Manage tasks better: Automated workflow and task management for all parties, configurable to ensure you meet compliance and KPI goals.
- Automate manual tasks: Automation of manual tasks to increase efficiency.
- Triage remotely via mobile: Triage via mobile devices with live video streaming, photo & document uploading, and guided self-service.
- Reporting made easy: Generate industry-standard bordereau and reports and export a daily extract of data to your data warehouse.
- Better document management: Upload, view, and share videos, photos, and reports.
- Collaborate your way: Collaboration tools, including automated, customizable email & SMS notifications with all communication history viewable in a single tab.
- Keep track of everything: Detailed claim notes and centralized record of communications.
- Give your customers a voice: Anytime feedback, complaints management, 360-degree feedback, and NPS.

Starting from

ic-pricetag

No pricing info

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Wilbur's key features

Most critical features, based on insights from Wilbur users:

Compliance Management
Reporting & Statistics
Data Import/Export
Claims Tracking
Third-Party Integrations
Client Portal

Features

4.8

/5

4

Ease of use

5.0

/5

4

All Wilbur features

Workflow Management
Payment Processing
Alerts/Notifications
Task Scheduling
Billing & Invoicing
Real-Time Analytics
Reminders
Accounting
Payor Management
Process/Workflow Automation
Project Tracking
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Scheduling
Self Service Portal
Subcontractor Management
Supplier Management
Task Management
Team Collaboration
Template Management
Work Order Management
Accounting Integration
Activity Dashboard
API
Audit Management
Bid Management
Calendar Management
Case Management
Claims Adjuster Management
Claims Settlement
Contractor Database
Customer Management
Document Management
Electronic Claims
Estimating
For Insurance Industry
Forms Management
Invoice Management
Job Management
Multiple Projects

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Wilbur pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

4.8

/5

4

Starting from

ic-pricetag

No pricing info

Wilbur support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support

Training options

In Person
Documentation
Live Online
Webinars

Wilbur reviews

Overall rating

4.8

/5

4

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

3

1

0

0

0

Wilbur FAQs

Q. What type of pricing plans does Wilbur offer?

Wilbur has the following pricing plans:
Pricing model: One Time License

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Q. Who are the typical users of Wilbur?

Wilbur has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Wilbur support?

Wilbur supports the following languages:
English


Q. Does Wilbur offer an API?

Yes, Wilbur has an API available for use.


Q. What other apps does Wilbur integrate with?

Wilbur integrates with the following applications:
Livegenic, Xero


Q. What level of support does Wilbur offer?

Wilbur offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support

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